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"Reception lady was cheerful and very helpful, explaining the various aspects of our stay with good clarity. The staff in the restaurant were also friendly and helpful, although the "Scots Bar" barman was probably one of the worst I've come across anywhere- not only did we wait to be served for over ten minutes while standing at the bar, he gave no eye contact, had no idea who was next to be served, but instead focused on serving the locals (who were effectively jumping the queue), he disappeared several times and on his return continued to only serve the locals. Anyone who was a guest of the hotel, including me, were ignored unless by some miracle he had no choice but to serve them. To be fair, there probably should have been two people serving in what was a busy bar. We eventually gave up and were served immediately in the main hotel bar without issue. This was the only downside to what otherwise was a very enjoyable stay - it would be unfair to tarnish the hotel because of one individual's complete lack of professionalism"

"Great hotel, 10 mins walk from the airport terminal. Dinner was excellent and breakfast decent. And if you want a change foodwise there is Dyce Farm 5 mins walk away. Room was lovely as were the staff. What's not to like! Thankyou to all the staff!"

"Very quick and easy stay, just what I was hoping for in between two flights! Thanks to Diana at the reception for accommodating our requests abouta room on a higher floor!"

"Friendly staff, fresh breakfast made to order, fantastic location, nothing too much bother for the staff. Highly recommend "

"Poor customer interaction"

"Buffet breakfast excellent and great value "

"Great hotel love staying here. "

"Very friendly and helpful staff always eager to help. Within walking distance of the terminal. Quite happy to recommend this hotel to our friends. "

"Nice room but modular. Couldn't find coffee facilities as the were on a shelf in wardrobe which was odd. There was coffee machine but you had to take it out of the wardrobe to fill it which was awkward. Breakfast was nice enough and relaxed self serve. The bar food was average. Strange burger bun that was pink hard. Couldn't have breakfast last morning but they made me a pack up for my train which was nice of them. Bed comfortable but pillows a bit flat. Overall a pleasant stay."