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Best Western Crystal Palace Hotel

4.0 star property
Eco-certified hotel with health club and 24-hour business centre

Choose dates to view prices

Photo gallery for Best Western Crystal Palace Hotel

Restaurant
Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room
Front of property
Lobby
Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room
The Best Western Crystal Palace Hotel is steps from historic Piazza San Carlo and the Egyptian Museum Torino. Guests enjoy in-room WiFi, drinks at the bar, and proximity to Allianz Stadium. Visitors consistently praise the exceptionally helpful hotel staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • Room service
The current price is AU$215
includes taxes & fees
12 Oct - 13 Oct

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Bidet
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Bidet
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Bidet
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Bidet
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Bidet
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in San Salvario, a neighbourhood in Turin, Best Western Crystal Palace Hotel is in a shopping district and near a metro station. Egyptian Museum and Turin Museum of Natural History are cultural highlights, and some of the area's attractions include Orto Botanico dell'Universita di Torino and Lingotto Fiere. Looking to enjoy an event or a game? See what's going on at Stadio Olimpico Grande Torino or Allianz Stadium.
Visit our Turin travel guideOpens in a new window
Map
Via Nizza, 11, Turin, TO, 10125

What's nearby

  • Via Roma - 5 min walk - 0.4 km
  • Piazza San Carlo - 11 min walk - 1.0 km
  • Egyptian Museum - 13 min walk - 1.1 km
  • Turin Royal Palace - 19 min walk - 1.6 km
  • Mole Antonelliana - 3 min drive - 2.1 km

Getting around

  • Turin Porta Nuova Station - 4 min walk
  • Porta Nuova Station - 4 min walk
  • Turin International Airport (TRN) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Old Wild West - ‬3 min walk
  • ‪Greek Food Lab - ‬2 min walk
  • ‪Sol Levante Fusion - ‬2 min walk
  • ‪Rossopomodoro - ‬1 min walk

About this property

Best Western Crystal Palace Hotel

Upscale eco-certified hotel near Egyptian Museum
Located close to Mole Antonelliana, Best Western Crystal Palace Hotel provides dry cleaning/laundry services, a bar and a health club. Free in-room WiFi and a 24-hour business centre are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a 24-hour front desk and a lift
  • Luggage storage, a TV in reception and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with bidets and free toiletries
  • 30-inch TVs with premium channels
  • Wardrobes/cupboards, travel cots and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Uncovered parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Uncovered self-parking fee: EUR 20 per night
  • Nearby parking fee: EUR 25 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Crystal Torino
Mercure Palace
Mercure Torino Crystal Palace
Mercure Torino Crystal Palace Hotel
Mercure Torino Crystal Palace Hotel Turin
Mercure Torino Crystal Palace Turin
Torino Palace
Mercure Hotel Turin
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Turin
Best Western Crystal Palace
Best Crystal Hotel Turin
Best Western Crystal Palace Hotel Hotel
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Hotel Hotel Turin

Frequently asked questions

Is Best Western Crystal Palace Hotel pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Best Western Crystal Palace Hotel?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Crystal Palace Hotel on 12 Oct 2025 start from AU$201.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Crystal Palace Hotel?

Self-parking is available for EUR 20 per night.

What time is check-in at Best Western Crystal Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Crystal Palace Hotel?

Checkout is at noon.

Where is Best Western Crystal Palace Hotel located?

Located in San Salvario, this eco-certified hotel is within a 15-minute walk of Via Roma, Egyptian Museum and Susa Valley. Monumento a Edmondo de Amicis and Rinascente are also within 10 minutes. Porta Nuova Station and Turin Porta Nuova Station are within a 5-minute walk.

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Best Western Crystal Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 304 out of 697 reviews
Rating 8 - Good. 299 out of 697 reviews
Rating 6 - Okay. 77 out of 697 reviews
Rating 4 - Poor. 9 out of 697 reviews
Rating 2 - Terrible. 8 out of 697 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Great location nice clean hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très sympathique
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (right across the road from Porta Nuova train station. Easy walking distance to places of interest, bars, cafes, restaurants an a daily open air food market.
Stayed 4 nights in Sep 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimo hotel,stanze pulitissime ,molto silenzioso.vicinissimo alla stazione ma all' interno non si percepisce nessun rumore. Con una piccola passeggiata si arriva ovunque,in più in caso di pioggia i portici proteggono assai
Stayed 2 nights in Aug 2025

8/10 Good

TAIZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient for train trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Giulia

Liked: Cleanliness, amenities, property conditions & facilities
Posizione centralissima, attaccata alla stazione. Camera stupenda e pulita. Torneremo di sicuro.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Property conditions & facilities, room comfort
Excellent location, very clean, good breakfast, very good customer service
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien pero muy solitario hay comercio pero no se ve de fiar.
Stayed 1 night in Aug 2025

8/10 Good

Felino

Liked: Cleanliness, property conditions & facilities
Near the train station
Stayed 2 nights in Jun 2025

10/10 Excellent

STEFANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo soggiorno al NH Collection Antwerp Centre! La posizione è perfetta, a pochi passi dalla stazione e vicina al centro città, ideale sia per chi viaggia per lavoro sia per turismo. La camera era moderna, spaziosa e ben insonorizzata, garantendo un sonno tranquillo nonostante la vicinanza ai punti nevralgici della città. La colazione è abbondante e molto varia, con un’ottima scelta tra dolce e salato, il tutto in un ambiente piacevole e curato. Il personale si è dimostrato sempre gentile e disponibile, pronto a rispondere con professionalità a ogni esigenza. Una scelta davvero azzeccata per un soggiorno confortevole ad Anversa!
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in great location near porta nuova train station and the receptionist are very helpfull
Stayed 2 nights in Feb 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non ho alcuna lamentela: struttura pulita, facilissima da raggiungere dalla stazione, personale gentilissimo, camera ottima e pulita e colazione ottima.
Stayed 1 night in Feb 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Buen tamaño de habitacion a unos pasos de la estacion de metro
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeita
Stayed 3 nights in Mar 2025

10/10 Excellent

Costabile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
segunda vez que fico neste hotel e não me arrependo. localização é excelente e qualidade do quarto ok.
Stayed 3 nights in Jan 2025

4/10 Poor

Michael

I told reception several times the air conditioning did not work and no one did a thing about it. Even after they had told me they addressed it.
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip Turin

Très bonne accueil en français. Super service
Stayed 1 night in Feb 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour.
Stayed 3 nights in Mar 2024

8/10 Good

claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

boa localização

hotel bem localizado com bons quartos, na segunda vez que fiquei me deram um quarto menor e inferior do que tinha reservado
Stayed 1 night in Jan 2025

2/10 Terrible

Kim

Liked: Amenities
Disliked: Property conditions & facilities
Air conditioning kept shutting off, smoking inside the hotel, gym didn’t open until 8am, and housekeeper refusing to leave my room and insisted it was the wrong room.
Stayed 4 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in posizione centrale e letteralmente a due passi dalla stazione di Porta Nuova; comodissimo, quindi sia rispetto ai trasporti sia rispetto al centro storico. Un po' troppo calda la camera; ambiente pulitissimo e confortevole
Stayed 1 night in Feb 2025

8/10 Good

STANKO

Liked: Cleanliness, staff & service, amenities
MOre security in via Nizza!
Stayed 2 nights in Feb 2025

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, right by the train station, friendly staff, very clean. Top notch European hotel!!
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Conveniently located.
Stayed 1 night in Aug 2024