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"The highlights of this hotel are the amazing staff (front desk and housekeeping). They are all so helpful and thoughtful, to the extent that one front desk member took a note of my room number, in case I didn't come back from my adventure on public transport. The location, too, is excellent."

"We had a clean room with a view. The staff were helpful."

"The room was nice, big and clean. Staff was nice and cordial. Breakfast could have more fruit variety. Parking was good"

"Beautiful old building in a great location. "

"This is a lovely hotel in the historic part of town just a block from the Plaza Major and a couple of blocks from the Cathedral. The staff was amazing and helped me resolve a very difficult luggage transportation issue. We also really enjoyed the breakfast at the hotel."

"Great location, close to the old town, in fact, right in the middle of it. The room had a nice view onto the Granary Square."

"Breakkfast great."

"I stayed here when my husband broke his neck in a motorbike accident and was admitted to the adjacent hospital. I initially booked two nights but extended to four as soon as I arrived and realised how bad the injury was and how long I might be needed by his side. My Spanish is very limited but the staff were really helpful and accommodating to my situation. Despite being fully booked over the busy bank holiday weekend, they took my number and called me as soon as they had a cancellation and did everything they could to keep me in the same room and minimise any inconvenience. The rooms are extremely spacious the beds are comfortable. There is a shower, bath, even a bidet in the bathroom, and the curtains are the proper blackout variety. Extremely reasonably priced as well. Breakfast was €10 and was a buffet each day including a little gluten free area. (The adjoining public cafeteria also does gluten free baguettes if you ask them for a bocadillo sin gluten). There is also room service which was very reasonable I thought. I don’t think you would stay here if you wanted to be in the city but for the hospital it could not have been more convenient."

"We received a complimentary upgrade. Excellent location for exploring the old city and only a 15 walk from the train station. Would recommend staying here"