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Casa Hotel Santa Helena

3.5 star property
Travelers savor delicious English breakfasts and find peaceful moments in the garden between adventures to nearby attractions at this welcoming hotel

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Casa Hotel Santa Helena offers a peaceful retreat with English breakfast, a sunny terrace, and free WiFi. Guests can explore and return to relax or read. Laundry facilities and helpful concierge services ensure extended stays are comfortable and worry-free.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service
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About this property

Casa Hotel Santa Helena

  • Property highlights
  • You can look forward to free English breakfast, a terrace and a garden at Casa Hotel Santa Helena. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A water dispenser, concierge services and smoke-free property
    • Luggage storage, barbecues and tour/ticket information
  • Room features
  • All guest rooms are individually furnished, and have amenities, such as free WiFi, sound-insulated walls and room service.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 40-inch flat-screen TVs with cable channels
    • Communal kitchens, full-sized fridge/freezers and microwaves

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Casa Hotel Santa Helena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Hotel Santa Helena?

Self-parking is free at this property.

What time is check-in at Casa Hotel Santa Helena?

Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Casa Hotel Santa Helena?

Checkout is at noon.

Where is Casa Hotel Santa Helena located?

Situated in Villa de Leyva, this bed & breakfast is within a 15-minute walk of Antonio Nariño House Museum, Museo Paleontológico and Casa Museo de Luis Alberto Acuña. Plaza Major of Villa de Leyva and Casa Museo Luis Alberto Acuna are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.8

Exceptional