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"April 2026 stay, which was 'out of season'. Booked room for five nights with our adult daughter accompanying us. Arrived to find two sets of convention people at the site and the room allocated was a double occupancy bed. Went back to reception and they eventually allocated us a room in 'the estate', an adjacent set of cabins located about 1 mile away. Location was picturesque with lakeside views. Room was clean and tidy although the bathroom floor corners had some detritus (which remained after the day 3 refresh) The negatives are they use this time to maintain the property. Gym room closed, most outdoor pools closed, only two of seven restaurants and no boats/aquatic activities available. Additionally, people who travel eventually need to perform clothes washing. Only two sections have machines, one had all four machines out-of-order and the other location had a system where you have to download an app to get the machine to run. Works fine unless your phone is not regionally coded to America. On the positive, the room was quiet (except the in-wall AC) and you had dedicated parking. The wildlife was more likely to be seem and appreciated with less people about and they did have an off-site gym pass (5.8 miles away). The Landshark restaurant has a great outlook, the staff are attentive and to food/atmosphere is great."

"This is a nice property with a very friendly, helpful staff. Room was very clean, very hot water for showers, good TV reception, selection of channels. Easy access with entry doors on all four sides. Breakfast was very good with hot foods(eggs, sausage, potatoes) muffins cookies, oatmeal, cereal waffle maker and bagels, breads etc. Too early for pool to be open. Easy access to restaurants and I44 and Route 66, but no overbearing highway noise."

"Great place is safe for a music conference"

"Put in wrong room. Room was dirty, smelled like a dog and had gnats. 2nd room. No hot water in shower, bath towel had a huge, frayed hole in the center. Also had gnats. Smoke detector had wires hanging with no cover Dog feces in the parking lot. Tried to get office help and no one responded to bell. There was no coffee or food offered as stated on the internet. If I had more space, I could say more :("

"Very relaxing enough for everyone to find something to do"

"The house was great! The view was incredible! The kids loved the gaming tables, arcade games. Everything we could need was there and then some."

"Beautiful place with go but issues that were not a sense of an emergency when the power was aware of the issues from a previous stay. "

"Great place "

"This hotel was fine for its price point. There were some spots on the bathroom counter that weren't clean. It seems that since the granite was multi-colored the unclean parts weren't noticeable to whoever "cleaned". The receptionist wasn't very helpful when it came to telling us information about restaurants in walking distance. "