Tuluna Tulum Hotel

Property class: 4.5
Luxury Tulum lodge in Zama with a full-service spa

Choose dates to view prices

Tuluna Tulum Hotel provides a full-service spa and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

Room

Premium Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Apartment

Living area

Family Apartment

  • Garden view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 Single Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed

Room

Basic Room, 1 Queen Bed

  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed, Terrace

Living area

Premium Room, 1 Queen Bed with Sofa bed, Terrace

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Apartment, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Private pool

Premier Apartment, 1 Queen Bed with Sofa bed, Private Pool, Garden View

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Private pool

Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle Balam Dzakab, Tulum, QROO, 77760

Getting around

  • Tulum Intl. Airport (TQO)
    49 min drive

About this property

Tuluna Tulum Hotel

  • Luxury lodge near Tulum National Park
  • Tuluna Tulum Hotel provides a full-service spa and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Smoke-free property and a 24-hour front desk
  • Room features
  • All guest rooms at Tuluna Tulum Hotel include thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and printers.
  • Extra amenities include:
    • Hypo-allergenic bedding and down duvets
    • Rainfall showers and hairdryers
    • 55-inch Smart TVs with digital channels
    • Wardrobes/cupboards, separate dining areas and fridges

Similar properties

An aerial view of a modern house with a swimming pool, outdoor seating, and a garden.
NAJ Tulum
Zama
  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 106 reviews
The price is AU$75
includes taxes & fees
2 Nov - 3 Nov
NAJ Tulum
Compare similar properties

Frequently asked questions

Is Tuluna Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tuluna Tulum Hotel?

Self-parking is free at this property.

What time is check-in at Tuluna Tulum Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Tuluna Tulum Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Tuluna Tulum Hotel located?

Located in Zama, this luxury lodge is within 1 mile (2 km) of Jaguar Park and Tulum National Park. Tulum Mayan Ruins and Tulum Beach are also within 3 miles (5 km).

Can I cancel my reservation for free at Tuluna Tulum Hotel and receive a full refund?

Yes, Tuluna Tulum Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Tuluna Tulum Hotel cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Tuluna Tulum Hotel Reviews

7.8

Good

8.6

Cleanliness

8.2

Amenities

7.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 22 reviews
Rating 8 - Good. 3 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay here. It is located in an area that is just starting to expand so it's kind of lonely out there but staff and the place itself was amazing
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Big, beautiful rooms. Very comfortable beds, showers, linens. Loved the private pool.
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!!!
Stayed 7 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Staff & service
Try not to stay at this hotel. There are a lot more other better options in the area.
Stayed 6 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it because it had spacious living area and it included kitchenware in the kitchen. parking space is somewhat limited and wished the had access to the wifi in the rooftop area
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

In general very good, a really Nice place with friendly staff. The two last days, the cleaning team did not lock the door, so very unpleasant to find the door open and wide-open when coming home! The location was a little bit off, but no problems to walk during daylight and grab a taxi during night. Otherwise a very Nice place!
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely amazing. We reserved a residence with a plunge pool and had a great time. The room service was very fast (about 15 minutes) and we were very satisfied with the two pizzas we ordered. The only thing this place is missing is a gym for those looking to exercise. It is a little far from most restaurants and attractions so I would definitely recommend renting a car. Do not rely too much on Apple Maps because it will try to take you through roads that are still dirt with lots of bumps that can ruin your rental car. I would rather stay here than stay on the beach which is 3x more expensive for water you can’t even get into because of all the seaweed. We’ll definitely be coming back here if we visit Tulum again.
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Boendet låg på andra sidan gatan om ett område som inte kändes tryggt på kvällen. Då vi hyrde cyklar, fick vi ta en längre väg hem från centrum för att cykelturen skulle kännas trygg. Hotellet ligger i ett område som är under utveckling och mycket kändes inte klart i området. Vi lämnade med en förvirrad känsla. Efter lite problem med incheckning fick vi en uppgradering som var väldigt trevligt. Vi uppskattade att få ett större rum, däremot gick poolen inte att använda då den inte var rengjord. Rummet var fräscht och fint möblerat, trivsamt. Sparsamt med utrustning i kök, fanns bland annat bara ett vinglas. Personalen var hjälpsam och gav bra rekommendationer, och hanterade frågor och problem vi hade.
Stayed 3 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Nos hicieron esperar 40 minutos para check in diciendo que no tiene información de mi reservación.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal.
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
The worst place to stay in Aldea Zama tulum , I pay for a room , they re have my recervacion even was already pay , the next day the light at the kitchen started licking, was very scared, the only thing they tell me was is I want free breakfast really , please don’t book here terrible service, don’t get fool by pictures, they also own other properties be careful, Rumba hospitality, you guys see don’t book 👀
Stayed 2 nights in Mar 2022
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Find another hotel

Was arrived a little before check in and had to wait - understandable. The room was tiny, the giant mirror was lust leaning against the wall. The safe in the room did not work. The door separating us from the other room was very thin and we could hear every sound from the other room. Setting up the wifi took 4 trips back to the front desk. It was not close to the beach, ruins, or the town.
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una muy buena experiencia, todo fue super bien. Supero mis expectativas en lo absoluto.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, todos fueron muy amables y nos hicieron sentir como en casa. Me encantó la vibra del lugar, lo que esperaba y más de un hotel de lujo. Las instalaciones están como nuevas, todo muy limpio y muy bonito.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, todos los servicios que se mencionaban estaban disponibles, el personal muy atento y la habitación muy bien ambientada a la zona.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de primera calidad y sobre todo el confort de la habitación. Muy recomendado
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es completamente lo que me imaginaba al pensar en Tulum, todo con un ambiente muy natural y relajado, pero lujoso al mismo tiempo. Una excelente opción para una escapada de fin de semana y super accesible
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfruté mucho de mi estancia, es un lugar muy bonito y cómodo. Los espacios son adecuados y tiene buenas vistas al panorama natural, las comodidades que ofrece son de primera calidad, en verdad lo recomiendo.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Stayed 3 nights in Jan 2023
Verified review

4/10 Poor

Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Verified review

6/10 Okay

Stayed 5 nights in Mar 2022