Tuluna Tulum Hotel

Property class: 4.5
Luxury Tulum lodge in Zama with a full-service spa

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Tuluna Tulum Hotel provides a full-service spa and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, blackout curtains

Premium Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Apartment

  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Apartment

55-inch Smart TV with digital channels, TV, printers

Family Apartment

  • Garden view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 Single Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Basic Room, 1 Queen Bed

  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed, Terrace

55-inch Smart TV with digital channels, TV, printers

Premium Room, 1 Queen Bed with Sofa bed, Terrace

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Apartment, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Private pool

Premier Apartment, 1 Queen Bed with Sofa bed, Private Pool, Garden View

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View | Private pool

Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the area

Map
Calle Balam Dzakab, Tulum, QROO, 77760

Getting around

  • Tulum Intl. Airport (TQO)
    49 min drive

About this property

Tuluna Tulum Hotel

  • Luxury lodge near Tulum National Park
  • Tuluna Tulum Hotel provides a full-service spa and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Smoke-free property and a 24-hour front desk
  • Room features
  • All guest rooms at Tuluna Tulum Hotel include thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and printers.
  • Extra amenities include:
    • Hypo-allergenic bedding and down duvets
    • Rainfall showers and hairdryers
    • 55-inch Smart TVs with digital channels
    • Wardrobes/cupboards, separate dining areas and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Pool

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Freezer
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Tuluna Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tuluna Tulum Hotel?

Self-parking is free at this property.

What time is check-in at Tuluna Tulum Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Tuluna Tulum Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Tuluna Tulum Hotel located?

Located in Zama, this luxury lodge is within 1 mile (2 km) of Jaguar Park and Tulum National Park. Tulum Mayan Ruins and Tulum Beach are also within 3 miles (5 km).

Can I cancel my reservation for free at Tuluna Tulum Hotel and receive a full refund?

Yes, Tuluna Tulum Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Tuluna Tulum Hotel cancellation policy on our site for more details about any exclusions or requirements.

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