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Roc Jungle Tulum

3.5 star property
Hotel with a nearby private beach, a short walk to Tulum Beach

Photo gallery for Roc Jungle Tulum

Bicycling
Fitness facility
1 bedroom, in-room safe, blackout curtains, iron/ironing board
Jungle Suite, Jungle View
Jungle Suite, Jungle View

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry
  • Parking included

Room options

View all photos for Jungle Suite, Jungle View

Jungle Suite, Jungle View | Bathroom

Jungle Suite, Jungle View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Mobile key entry
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Tulum-Boca paila Km 5.5, A 100 mt de la Calle Principal, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 5 min walk - 0.5 km
  • Ven a la Luz Sculpture - 2 min drive - 2.5 km
  • Las Palmas Public Beach - 6 min drive - 5.0 km
  • Playa Paraiso - 8 min drive - 5.7 km
  • Tulum Mayan Ruins - 13 min drive - 10.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Chambao - ‬12 min walk
  • ‪Mateos - ‬17 min walk
  • ‪Taboo Beach Club - ‬12 min walk
  • ‪Ziggys Beach Club - ‬16 min walk
  • ‪Bula Tulum - ‬18 min walk

About this property

Roc Jungle Tulum

Hotel near Tulum Beach
You can look forward to free continental breakfast, a terrace and a garden at Roc Jungle Tulum. In addition to laundry facilities and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Outdoor pool access nearby
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and tour/ticket information
  • A nature reserve, concierge services and smoke-free property
Room features
All guest rooms at Roc Jungle Tulum include perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Direct access to a private beach
  • Dock
  • Garden
  • In a nature reserve
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Roc Luxe Tulum - Adults Only]
The host will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Roc Luxe Tulum - Adults Only]
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets stay for free
Welcoming dogs and cats only
1 total (up to 8 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet deposit: USD 200 per stay
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Roc Jungle Tulum Hotel
Roc Jungle Tulum Tulum
Roc Jungle Tulum Hotel Tulum

Frequently asked questions

Does Roc Jungle Tulum have a pool?

Yes, this property has outdoor pool access.

Is Roc Jungle Tulum pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a deposit of USD 200 per stay.

How much is parking at Roc Jungle Tulum?

Self-parking is free at this property.

What time is check-in at Roc Jungle Tulum?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Roc Jungle Tulum?

Checkout is at noon. Late checkout is available for USD 25 (subject to availability).

Does Roc Jungle Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Roc Jungle Tulum located?

Located in Zona Hotelera, this hotel is within 1 mile (2 km) of Tulum Beach, Ven a la Luz Sculpture and SFER IK. Jaguar Park and Tulum National Park are also within 2 miles (3 km).

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Roc Jungle Tulum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 45 reviews
Rating 8 - Good. 9 out of 45 reviews
Rating 6 - Okay. 8 out of 45 reviews
Rating 4 - Poor. 3 out of 45 reviews
Rating 2 - Terrible. 3 out of 45 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2022

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, boho chic property perfect for relaxing.
Stayed 2 nights in Apr 2023

10/10 Excellent

ILYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar is very limited, no top shelf anything. Food menu very limited, but available food is really good. All staff personnel were great and very helpful.
Stayed 4 nights in Feb 2023

10/10 Excellent

EDISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never felt so welcomed at a hotel like I was at Roc. Julio, Enrique and Hanz were incredibly accommodating and helpful. Anything we ended was taken care of and that started before we even got there with a group chat created to facilitate all aspects of the trip. We will be returning with a bigger party. Walking distance to many places and great energy at the pool beach club. Loved every minute of our 8 day stay. Can’t wait to go back soon during our winter in NYC!
Stayed 7 nights in Jul 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing. They have places on the beach, garden and jungle. So make sure you read and not assume. We stayed on the beach and enjoyed hearing the waves at night. Also the gym is bigger than it looks and my wife made use of it ( she is a body building competitor). Older machines but makes for a great pump. Breakfast was delightful, only 1 coffee, but they are working on changing this. Overall I highly recommend this place for a mature couple looking to relax and get their steps up.

8/10 Good

Malin

Stayed 1 night in Feb 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio del staff en general es genial, especialmente de Julio (jefe de Concierge) que me ayudó bastante con recomendaciones y reservas antes y durante mi estancia! También Marcelino me brindó excelente atención en el bar. Sin duda volveré.

10/10 Excellent

Carolina

Stayed 1 night in Nov 2022

8/10 Good

Renelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE!
Stayed 4 nights in Nov 2022

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nos hospedamos en ROC JUNGLE dos noches y la tranquilidad durante el día y la noche es excelente, solo ruidos de la naturaleza. Experiencia agradable

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

2/10 Terrible

sandra

Disliked: Cleanliness, staff & service, amenities
Nos trataron de robar 10 mil pesos por unas bicicletas que ya avian recuperado! Aparte se nos olvido el celular en el cuarto y no no lo regresaron! No renten aqui❌
Stayed 3 nights in Aug 2022

6/10 Okay

Abdulla

Stayed 4 nights in Jul 2022

2/10 Terrible

Courtney

Stayed 1 night in Jul 2022

4/10 Poor

Justin N

Disliked: Staff & service, amenities, property conditions & facilities
Initially when we got there it was great, staff was friendly and attentive. My wallet was stolen by a staff member from our room and when confronted about it, they tried to convince me I never had it. After that they became really sketchy, acting like they wanted to help but nothing was done. And coincidentally they couldn't find the file for the cameras and again it was only pointing towards the bar were no customers would have been standing/sitting. Super disappointed with the quality of service and staff.
Stayed 5 nights in May 2022

4/10 Poor

Erika

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
noisy
Stayed 2 nights in May 2022

2/10 Terrible

Mollie

Liked: Amenities
Disliked: Cleanliness, staff & service
We didn’t receive the room we booked. When we talked to the front desk about it, they told us our room they gave us was a “free upgrade” while admitting the room they gave us was smaller than the room we booked. The room was average with a glass screen door as the front door. In a run down area and not worth the money spent. We were booked for the Jungle room and they placed us on a completely different property. I would not stay here again.
Stayed 1 night in May 2022

4/10 Poor

Madeline

Disliked: Staff & service, amenities
the lights went out in our room. We were given another room and the lights went out on that room as well. We spent one entire day and night without water and light. Unable to shower and slept with the heat! No one came to apologize or to provide us with any other acommodations or ask us if we needed anything. We were very dissapointed with the service. Lastly, saying that Tulum is overpriced is an understatement. Not worth the trip. Definitely not traveling here again.
Stayed 3 nights in Apr 2022

10/10 Excellent

Casper Arndt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2022

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located on the beach. Staff was amazing in helping me plan my trip before arrival and during my stay. Good restaurant. Great pool. Highly recommend. Rooms were amazing especially the outdoor bathroom. Mau and Enrique were great!
Stayed 4 nights in Mar 2022

6/10 Okay

Joshua

Liked: Cleanliness
Stayed a week at Roc Lux which is just the beach area of Roc Jungle overall a good stay but many little things to be improved on . The rooms were fairly warm but comfortable , please note you must have your credit card or cash on because of having to close out your room charges every shift . Also no room service is available and some of the staff acts as if they are there to get their tips and not all that friendly . The property is about 1.5 miles from any action or good dining / shopping . If you want to go somewhere and detach it works but if you are looking for luxury this is not your spot . Beach was dirty and the hotel did not care to rake the seaweed so that was not ideal . I did not hate it but would not return . Thank you Roc Lux for our stay
Stayed 5 nights in Mar 2022

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, room comfort

Unique, not for all, fun for us

The jungle rooms were about a 1/4 mile down a dirty road, Once in you room, you felt like you were in the jungle. The showers are mostly glass to the outside and into the room. Great for couples, less great for friends and family. Some of the interior buildings/rooms had their showers along a walkway. Ours was on the outside of the property, so we just saw jungle. The breakfast was delicious. The free breakfast came with really nice fruit platters. We typically also added/shared an omelette, which was also amazing and only $11usd. Do watch out for tricky add-on to the bill. Everyday we (and others) got free OJ and tea/coffee refills. The last day they changed $5USD for a single additional cheap lipton tea. They refunded it, but argued it and had to get 4 or 5 people involved. Overall great staff. Great place.
Stayed 3 nights in Mar 2022

10/10 Excellent

brian k

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022