Consider a stay at Lumina at LOSANTOS Tulum and take advantage of a garden, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.
Zama, a neighbourhood in Tulum, is home to Lumina at LOSANTOS Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Lumina at LOSANTOS Tulum
An outdoor pool, a 24-hour fitness centre and an outdoor tennis court are available at this smoke-free apartment building. Self parking is free. Other amenities include concierge services, dry cleaning and a garden. Each apartment provides a Smart TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences, such as a dining area and a sitting area.
Lumina at LOSANTOS Tulum offers 12 air-conditioned accommodations with coffee/tea makers and designer toiletries. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 50-inch Smart televisions come with digital channels.
Recreational amenities at the apartment include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Outdoor lighting
General
12 units
2 buildings
3 floors
Garden
Individual decor
Individual furnishings
Renovated - August 2023
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include outdoor lighting
We should mention
This property does not have any lifts
24-hour pool access
Frequently asked questions
Does Lumina at LOSANTOS Tulum have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is Lumina at LOSANTOS Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Lumina at LOSANTOS Tulum?
Self-parking is free at this property.
What time is check-in at Lumina at LOSANTOS Tulum?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Lumina at LOSANTOS Tulum?
Checkout is at 11:00 AM.
Where is Lumina at LOSANTOS Tulum located?
Located in Zama, this apartment building is 0.7 mi (1.2 km) from Hunab Lifestyle Center and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Jaguar Park and Dos Aguas Park are also within 2 miles (3 km).
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Reviews
Lumina at LOSANTOS Tulum Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 36 out of 48 reviews
10 - Excellent
36
Rating 8 - Good. 8 out of 48 reviews
8 - Good
8
Rating 6 - Okay. 2 out of 48 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 48 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 48 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Maria Aurora Auais
23 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely gorgeous place. Very clean, spacious, with all the amenities. The rooms are very spacious, ea h with a private bathroom with showers.
The room
Upstairs has two balconies. One with a dinning area and the other with a jacuzzi, sink, bar table with stools, tanning bed. There’s a washer and dryer onsite too. The pool, gym
And club house are a 2 min walk. Just perfect.
Maria Aurora Auais
Stayed 3 nights in Oct 2025
10/10 Excellent
Anne
20 Oct 2023
Liked: Cleanliness, room comfort, communication
Family trip to Tulum
My family of 4 stayed here for a week and it was perfect. Plenty of room, beautiful grounds and pool! Would def stay again!
Anne
Stayed 6 nights in Oct 2023
10/10 Excellent
Jaime
22 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful facility and very clean and spacious
Jaime
Stayed 2 nights in Sep 2023
10/10 Excellent
Jason
9 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment and pool. Very nice design and layout. There were a couple issues that were quickly taken care of by the staff. We really enjoyed our stay. There were several great restaurants close by.
Jason
Stayed 8 nights in Jun 2024
10/10 Excellent
danyel
30 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This condo was fabulous! It was near everything we wanted to do and see. We felt safe in the quiet and gated community. The layout was perfect and just overall beautifully decorated.
danyel
Stayed 3 nights in Apr 2024
10/10 Excellent
Melanie
13 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment and pool area are really great! Exactly like the photos online. Great value for money and perfect for a family stay. The pool was never really busy and often we had it to ourselves. The site is quite new and still being built so you can expect building noise particularly when at the pool. This is difficult to avoid in Tulum as there are new developments everywhere it seems.
Melanie
Stayed 7 nights in Apr 2024
8/10 Good
Bibianka Melanie
30 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Me and my two Teenager daughters felt very save and at home at Lumina. The spacious Apartment has everything we needed, the kitchen was well equipped (inclusive. blender for Smoothie making) and the beds are comfortable. We loved the option to eat on the large balcony or the rooftop deck with cool off pool! The property and amenities are beautiful, quiet and never crowded. We used the fully equipped new gym Equipment and pool as well as the Pickel Ball courts. We rented bicycles for the week for easy in and out and the grocery close by had everything we needed inclusive fresh fruits and vegetables. Would definierend recommend and stay there again! Oh and many good sonnig places in both, walkable and driveable distance. A Taxi stand is close by which we used to get to Tulum town Center or further away cenotes.
Bibianka Melanie
Stayed 7 nights in Mar 2025
8/10 Good
Elizabeth
13 May 2024
Liked: Amenities, property conditions & facilities, communication
The room,the chairs were very dusty. The master bath room toilet was very smelly and no air refresher. Aside from that it is a good place and we enjoyed our selves.
Apartment was wonderful and spacious. It's in a perfect position to access both the beach (if have access to bikes) or the town if you enjoy a 30 minute walk.
It's on the edge of Aldea Zama, so perfectly situated in an up and coming area with just a touch of jungle vibe. It's just far enough to feel like you have a slice of isolation whilst still having the conveniences of a nearby 7/11 or various restaurant/cafes. Plus can easily self cater here.
The communication and final section of the walking route leave a little to be desired. For communication, access to phone internet is a must for check in as there is no representative to meet you (self-check in) and the particular location is a little confusing if you arrive to Tulum before you receive the instructions (we received ours 2 hours before check in, 2pm vs 4pm check in). Also, we had a slight issue with smells from the drains.
Overall, a great location and apartment with access to a lovely looking pool and gym.
Literally right behind secrets where the rest of our friends were staying so it's a quick 5 minute walk there. There's a 7 eleven near by as well as easy accessibility to taxi's if needed. There is also dining near by as well that you can walk to. The property is beautiful and in a gated community. There is a pool and gym in very good condition as well. I honestly would stay here again. Felt very safe and at home. The communication from whomever was assisting us could have been a little bit better, but it's not the end of the world. Long story short, we were trying to have our host help us order a pizza since we did not speak Spanish and she wasn't giving us clarity on whether or not she was willing to assist with that. Could have been a cultural barrier. Since she was unclear on if she was willing to help, we ended up going out to take a taxi and get it ourselves. When we left she finally got back to say she would call, but should have been clear about that before we left as I was essentially going back and forth with her for almost 45 minutes on if she could call when she was done wrapping up whatever she was doing and she didn't confirm that for me. But honestly, it really wasn't a big deal and everything else was seamless.
Elsie
Stayed 5 nights in Feb 2025
10/10 Excellent
JEAN
19 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I would stay at this place again when I go back to Tulum.
Harold
Stayed 6 nights in May 2025
10/10 Excellent
MARIA PATRICIA
18 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Awesome place
MARIA PATRICIA
Stayed 4 nights in Jan 2025
8/10 Good
GERALDINE
29 Apr 2024
Liked: Property conditions & facilities, communication
The rooms are big, clean and very spacious. I would stay here again.
GERALDINE
Stayed 3 nights in Apr 2024
10/10 Excellent
Allison
9 Jan 2024
Liked: Cleanliness, property conditions & facilities, communication
Beautiful spot and in pristine condition
Allison
Stayed 5 nights in Jan 2024
10/10 Excellent
Joy
1 Aug 2022
Liked: Cleanliness, room comfort, communication
Beautiful apartment on beautiful grounds with a beautiful pool! Very pleased with our stay and can’t wait to go back!
Joy
Stayed 3 nights in Jul 2022
10/10 Excellent
Dan
30 Nov 2024
Liked: Cleanliness, room comfort, communication
Super stay in Tulum
Room was great. Very spacious apartment in a perfect location. Bed was very big and super comfortable. Washing machine in the apartment was also very handy.
Beautiful condo, nice and clean. The washer/dryer was a plus! The other buildings are still under construction, however, it did not interfere with our stay. Definitely recommend.
Miguel Arturo
Stayed 2 nights in Dec 2023
10/10 Excellent
Rogelio
3 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed with my wife and 2 kids (9yrs and 1yr olds) was located central as you could go to any of the beaches driving everything including cenotes was about 20min drive. Located in town in a secure neighborhood helped when we needed to buy grocery’s (5mins away) will definitely stay here again!
Would recommend getting a rental (FYI dont buy the rental company coverage if you have chase sapphire it covers you and Id asume any major credit card that has travel rewards would as well)
Rogelio
Stayed 3 nights in May 2024
10/10 Excellent
Heather
13 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in the Santomar building at Lumina Losantos with another family (four adults, four kids ages 11-14) for six nights in a premium apartment (3 bedrooms). Plenty of space for all except that the dining table only seats 6 and the couch seats maybe 4-5 (when we scrunched together). We did appreciate having 3 full bathrooms so the kids weren’t in our space. Our concierge was very responsive via WhatsApp to our requests for additional paper towels, trash bags, etc. We also appreciated having a washer and dryer. The pool is beautiful and the water was the perfect temperature. The rooms are beautifully decorated. The beds are comfortable. It’s located only a few minutes away from a large Super Chedraui that we visited several times during our stay. We would definitely stay here again, especially given the reasonable price for such a beautiful place.
Heather
Stayed 6 nights in Jul 2025
10/10 Excellent
Alejandro
1 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is beautiful, the area is amazing. Plenty of room in the apartment, 2 rooms, one with a king bed the other with 2 single beds.
If you have a car there are 2 spots for 6 apts, so, you may leave your car at 30 meters away from the property, no big deal, inside of the gated comunity. Feels very safe in Zama, it is a growing community that will have everything.
Alejandro
Stayed 2 nights in Mar 2024
8/10 Good
Manon
20 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was beautiful. There are only a handful of units completed so very quiet. The unit itself was very well equipped and the location is about a 15 minute bike ride from everything. Lily was exceptional in helping us and very responsive:)
Manon
8/10 Good
Rebecca
7 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great villa for family. Fantastic design and very relaxing. Few minor issues which were rectified by owner quickly. Pool was amazing. Still very new area so it’s quiet and being developed. A car is very handy in and around Tulum as it’s so spread out with lots to see and do but taxis are available. Lots of quirky cafes, food was better in the area near villa than the main strip.
Rebecca
10/10 Excellent
Freddy
13 May 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved everything about this property. It's within one of the only gated communities in Tulum, you are 15 mins away from town and 15 mins away from the beach, the cenote like pool is impressive and the service the people from Lumina provide is outstanding. They respond very fast and are reliable. The apartments are brand new and the interior is beautiful, fully equipped gym. I will be booking again next time I'm in Tulum.
Freddy
Stayed 1 night in May 2022
10/10 Excellent
Lada
11 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Just wow! The apartment was spacious, comfortable, very modern and beautifully decorated. Top notch design! Importantly, it was also quiet, clean and bug free! The view of the jungle from the top bedroom and terrace was amazing! The property is surrounded by the forest, so you wake up to wonderful bird calls. I loved the trail through the woods to the swimming pool, which was so relaxing surrounded by lush greenery. The architecture of the pool is lovely, clean water, and it was never crowded. The concierge was very responsive and we had every comfort we needed. A wonderful vacation!!!