Entire condo

Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge

Photo gallery for Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge

A modern pool area with a hammock, lounge chairs, and a dining area visible through a glass door. - Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge (Tulum)
A spacious living room with a large wooden table, a sofa, and a TV mounted on the wall. - Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge (Tulum)
A modern bedroom with a large bed, wooden headboard, and a glass door leading to a garden. - Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge (Tulum)
A modern bathroom with a stone wall, a bathtub, and potted plants. - Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge (Tulum)
A spacious living area with a large window overlooking a pool and greenery, a dining area with wooden furniture, and a kitchen with modern appliances. - Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge (Tulum)
Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge provides amenities, such as a garden and laundry facilities. Stay connected with in-room WiFi.

Reviews

6.0 out of 10

Entire condo

3 bedrooms4 bathrooms200 sq m

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Air-conditioning
  • Outdoor space
  • Parking available

Add dates for prices

About this property

Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge

  • Summary:

    Escape to Tulum luxury in this eco-chic villa with elegant décor, private pool, and serene jungle views. Located in the gated Yaaxté complex with 24/7 security, you’ll enjoy walkable access to cafés plus full concierge for a seamless stay. Relax and let our Guest Experience team craft unforgettable moments—whether biking, a golf day, or a special getaway, we handle every detail so you can simply enjoy.



    The Space:

    🏡 HOUSE LAYOUT



    3 Bedrooms



    BR 1: King-size bed

    BR 2 : Queen-size bed

    BR 3: Queen-size bed

    Each bedroom includes:



    --> Air conditioning

    --> Closet

    --> En-suite bathroom

    --> Blackout curtains

    --> Safe for your belongings (Master bedroom)



    Benefit of staying with us:



    --> Enjoy exclusive beach club perks through our partnership with different beach clubs 🏖️ (Ask us for more info)

    --> special Price and discount on our partner coffees

    --> special prices and discounts on our partner paddle court🎾



    👥 Occupancy Details:

    The villa accommodates up to 6 guests, but please note that the base rate is for 4 guests; additional guest fees apply beyond that



    Guest Access:

    --> On your arrival day, you’ll receive all the necessary information in the morning to complete a smooth and easy check-in. In most cases, one of our hosts will personally welcome you, show you around the house, and share tips and recommendations so you can make the most of your experience.



    --> Prefer more privacy? We also offer a self check-in option: our team will send you all the instructions, access details, and codes in advance.



    Our Guest Experience team is available daily from 10:00 am to 10:00 pm, ready to assist you with anything you may need.



    The Neighborhood:

    This villa is located in ALDEA ZAMA, one of Tulum's most upscale neighborhoods, positioned between the town center and the hotel zone. You'll find cafes, restaurants, and convenience stores all within walking distance.



    The town center of Tulum is roughly a 10-minute drive away, offering a range of dining options, bars, convenience stores, souvenir shops, and charming local experiences. The Tulum beaches and hotel zone are around 10-15 minutes by car, depending on your specific destination and traffic conditions. In this area, you'll also find high-end dining options, additional souvenir shops, fantastic beach clubs, bars, boutiques, cenotes, and numerous other attractions for a complete Tulum Jungle-Beach experience.



    Other Things to Note:

    House Rules and Policies



    1. Parties and Noise Policy

    - Parties are strictly prohibited.

    - Small gatherings require prior written approval from management.

    - Loud music and excessive noise are prohibited after 11:00 PM.

    - Guests must respect neighbors, staff, and community regulations.

    - Violations may result in a USD $500 fine, police intervention, or eviction, as applicable.



    2. Energy Conservation

    - Guests must turn off air conditioning, lights, and electronic devices when not in use.

    - Air conditioning must be turned off whenever the villa is unoccupied.

    - Excessive or irresponsible energy consumption may result in additional charges, where applicable.



    3. Prohibited Items and Activities

    - The possession or use of illegal drugs and firearms is strictly prohibited.

    - Violations may result in immediate termination of the rental agreement, eviction, and/or legal action in accordance with applicable Mexican law.



    4. Utilities and Unexpected Events

    - Tulum may occasionally experience power outages, water interruptions, or other utility disruptions due to circumstances beyond the property's control.

    - The management company is not responsible for interruptions caused by third-party service providers, weather conditions, or other events beyond its reasonable control.

    - In the event of severe weather, emergencies, or safety concerns, authorized staff may access the property when reasonably necessary to protect guests, the property, or others.



    5. External Vendors and Service Providers

    - External vendors and service providers are not permitted to access the property without prior authorization from management.

    - This policy is intended to protect the safety, security, and privacy of all guests and the property.



    Interaction with Guests:

    **Guest Experience & Personalized Services**



    Our Guest Experience team will contact you after your reservation is confirmed to help you plan your stay and arrange personalized experiences in advance.



    From airport transfers and private excursions to romantic dinners, yacht trips, cenote visits, golf, massages, and wellness experiences, we’re here to help you make the most of your time in Tulum.



    Our services include:

    -Transportation: Private airport transfers and local transportation.

    - Excursions: Cenotes, hidden beaches, and customized tours.

    - Special Occasions:** Private dinners, yacht experiences, and romantic surprises.

    - Wellness: Massages, spa treatments, and yoga sessions.



    Guest Experience Team Hours: Daily, 10:00 AM–10:00 PM.



    We’re happy to assist with recommendations, reservations, and special requests to make your stay in Tulum memorable.

Property amenities

Pool/Spa

  • Communal pool
  • Private pool

Internet

  • Available in the condo: WiFi

Parking and transport

  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • 3.5 bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • Office

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • Garden
  • Unit size: 2,148 square feet

Similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

◘ HOUSE RULES MANUAL This is the Top Rentals México house rules manual. Failure to respect the following points may result in penalties such as t...

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

About the area

Zama, a neighbourhood in Tulum, is home to this condo. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
View more Condo rentals in Tulum
Map
Tulum, Quintana Roo

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    3 min drive - 1.8 km
  • Dos Aguas Park
    16 min walk - 1.4 km
  • Hospital de Tulum
    19 min walk - 1.6 km
  • Hunab Lifestyle Center
    3 min drive - 1.8 km
  • Holistika Art Walk
    3 min drive - 2.1 km

Getting around

  • Tulum Intl. Airport (TQO)
    43 min drive

Restaurants

  • Nimeño Bakery
    6 min walk
  • Delicia
    14 min walk
  • Xibak Tulum
    5 min walk
  • Rossina
    12 min walk
  • La Baguette
    10 min walk

Frequently asked questions

Does Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge have a pool?

Yes, this property has a pool.

Is Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge?

On-site parking is available at the property.

What time is check-in at Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge?

Check-in begins at 4:00 PM.

What time is check-out at Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge?

Checkout is at 11:00 AM.

Where is Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge located?

Located in Zama, this condo building is within 1 mile (2 km) of Dos Aguas Park and Hospital de Tulum. Hunab Lifestyle Center and Jaguar Park are also within 2 miles (3 km).

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Reviews

Eco-Chic TownVilla with Private Pool | Gated at Tulum | Concierge Reviews

6.0

4.0

Cleanliness

6.0

Location
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness

Good price, needs work

Long story short, it wasn’t what you expect based on the listing pictures.The property is in need of a serious deep clean and maintenance. If those were addressed then it would make a big difference.The sliding doors are difficult to open, the kitchen faucet sprayed in pretty much every direction but down, the pool was dirty when we showed up and the water was cloudy which was very off-putting so we never did end up using it, as was the outdoor bathtub that was full of debris and bugs the minute we got there. I get you’re surrounded by trees but first impressions really impact your level of comfort. The pool was cleaned a couple times but the water wasn’t fully addressed until second to last day and by that point we already decided against using it. The cleanliness was the biggest issue, the pillows smelled like sweaty rags and when we moved one of the sections of the couch underneath was beyond filthy, guaranteed they hadn’t cleaned under there in a very long time. The area carpets were worn out, dirty, and just didn’t feel nice to be stepping on.Now on the plus side there was ample space, and the concierge team was absolutely outstanding! They would get back to you quickly at any time of the day and had great recommendations for local restaurants. The issues we did mention with the property they did address quickly.Overall we would still say the property was good value for what we spent but it just was not what we expected.
Stayed 7 nights in May 2025