Casa Majestica Luxury Loft Private Concierge

Luxe one of a kind designer loft with jungle views. Soaring ceilings and floor to ceiling windows make this loft incredible- Jungle views from the large rooftop. pool. Full sized kitchen perfect for a cooking class or private chef service. 2 king beds with stunning ensuite bathrooms- picture perfect everywhere. Private concierge included in your stay- access to Gitano, Lula, and Soy Tulum Beach Clubs. Dedicated concierge included in your stay.
There is not an elevator. It is necessary to climb stairs to reach the apartment.

Minutes from Tulum`s award winning beaches and La Veleta`s vibrant food and dining scene. Shop at local boutiques have a gourmet dinner all nearby.

Entire 2 bedroom loft with private rooftop pool, private terraces, parking near building, access to Gitano, Lula, Soy Tulum beach clubs

Available via chat and in person locally if needed. After booking you will receive an optional link to check in via our exclusive guest app. Here you will find maps links, access info, area/general info be able to make beach club reservations, book concierge services and more!

Some streets are not yet paved around us, Tulum is a developing area, cars can handle the roads
Power outages are not uncommon in Tulum right now. We do our best to keep our guests comfortable when this happens but want you to be aware of the possibility in advance. If the power goes out often the water is connected. These services are typically restored in a couple of hours.

The insects are also part of life, try to accept them. It is possible to find them inside the facilities (Perfectly normal with all the jungle around us). They are not representing an unclean space, instead they are part of an ecosystem so please avoid mistreating or killing them and be aware that if you leave food exposed, they are curious and will try to approach it. Please call us if you need assistance. Thank you for your understanding.


Tulum is a small town with boutique areas. For true walkable beach access, choose the Hotel Zone. From other areas, it’s a quick, seamless transfer—car, scooter, taxi, or bike—and we’re happy to help arrange it. See our map for real-world timing at a glance. Allow extra time to get to beach in high season as there can be traffic.

Transportation-
Drivers- we have private transportation to and from both Cancun and Tulum airports as well as around Tulum during your stay, our drivers are federally registered and offer fair pricing.
Bikes- we can recommend places to rent
Scooters, ATV’s Rental Cars - we can assist with rental and can be delivered to your condo/villa


Beach access:
In Tulum, the best beaches sit behind private beach clubs. We`ve built the access quietly, through direct relationships with ten of the Mexican Caribbean`s most sought-after clubs — Gitano, Hotel Panamera, and Umi among them. After booking, you`ll receive the Jungle Luxe guest concierge app, where each club`s current terms, minimums, and character are set out in detail. Beach day reservations are placed directly in the app the day before — one tap, no back-and-forth — so your morning opens with a confirmed name on the list.
A note on how Tulum works. Most clubs here operate on a minimum consumption: a set food-and-drink spend that stands in for entry. It`s standard here, and amounts vary by club. Through October, many waive or ease minimums entirely; in high season, they firm up. The app maps it out ahead of time, so there`s nothing to negotiate on the sand. Outside food and drink aren`t permitted — everything comes from the club`s kitchen.
For a free option, there are public beach access points and a small handful of Tulum hotels keep public beach access open. We`ll point you to the ones worth the trip for your week, with honest notes on chair availability and crowds.
Your concierge is on hand for everything else.

Managed by Jungle Luxe, a licensed Tulum hospitality team. Every reservation includes 24/7 guest support, a local concierge, our guest concierge app with curated arrival details, and direct access to ten of the jungle coast’s most sought-after beach clubs. Each property in the collection is held to our own standards — in design and in service. You book a home. You stay with a team.
Guests & Community
Only registered guests are permitted on-site. No parties or events without prior written approval.
Quiet hours are 10 PM to 8 AM in keeping with the residential community.
Most of Tulum`s streets are unpaved and rustic. You are in the jungle — please be considerate of neighbors and wildlife.

Smoking
No smoking indoors, anywhere, at any time.

Property Care
Please avoid sitting on furniture in wet swimsuits, sunscreen, or body oils.
Use coasters under drinks on all surfaces.
Concrete is porous and stains. If something spills, please clean it up promptly.
Do not sit, lean, or stand on concrete sinks or countertops. Concrete is fragile; .
Please turn the lights and A/C off when you leave the property.

Tulum Plumbing
Toilet paper and sanitary items go in the baskets provided. Nothing else is flushed. Tulum`s septic systems are strict and will back up otherwise.

Pool, Wi-Fi & Trees
Please do not touch pool equipment — request assistance from guest services
Please do not touch routers or network equipment. If you experience a Wi-Fi issue, please send your concierge a photo of the modem showing its indicator lights — this allows our team to diagnose and resolve the problem remotely.
Please do not climb or touch trees on the property. Several species in the Yucatán are poisonous and can cause serious injury.

Utilities
Power and water in Tulum are supplied by CFE and CAPA. Occasional interruptions are a reality of the destination and are not grounds for a refund.

Resolved Issues
If an issue is reported and our team resolves it the same day within a reasonable timeframe, it is not grounds for a refund.

Damage & Linens
Any damage occurring during the stay must be reported to your concierge. The guest is responsible for the cost of repair or replacement.
Linens permanently stained — blood, feces, self-tanner, hair dye, ink, or any stain not removable through standard laundering — are charged at replacement cost. Replacement pricing is quoted in MXN.

Check-in / Check-out
Check-in: 3:00 PM – 11:00 PM. Check-out: by 11:00 AM.
Early check-in from 12:00 PM or late check-out until 1:00 PM: $30 USD, based on availability. Not offered in December/January.