Tu Van Pagoda Tours and Activities

The room was nice. Clean, large, beautiful ocean view. The hallway and the carpet from the elevator to the room not so nice. Badly stained and as it is a condo/hotel - the smells from cooking food - not so great. The breakfast, lobby, the location were fabulous. The private beach was shut down due to the typhoon- not the hotels fault. The staff friendly. The overall experience was great.

Staff was excellent! Everyone we encountered from front desk to room service/maintenance and dining agents were very courteous and helpful! We booked 3 rooms & got there over 2 hours early but not only did they managed to get us checked in to our rooms with minimal wait time, they also upgraded our bookings to all rooms with ocean views. Needless to say, that greatly improved the quality of our visit! Breakfast was an amazing array of quality and delicious international and local options! We didn’t need to eat again until late evening!!! The gym equipments and the swimming pool were also very nice! Despite our one-night stay, I managed to biked 10 minutes in the bike trainer, run 3Km on the treadmill, swam in the ocean across the street for over half an hour before swimming a dozen laps in the roof top pool!! Would definitely stay again next time if I can still afford to do so!! 😅

We rented 3 rooms one of the room sheet was dirty and other rooms was ok but not what to expect from a 5 start hotel. The restaurant food and service was horrible it took 45 minutes for a sandwich which was cold! Most importantly the beach was dirty and smelly! There was a smelly and dirty water came directly to the beach I think it was pool shower or sewer from elsewhere, but super smelly that one of our friend got headaches. Overall this place can’t be more than a 3 start place in western standard.