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"Great facilities, but annoying experience with ‘nickle-and-diming’ services. For example, they make you pay for every individual component of tennis rentals, including having to rent racquets, court time, and having to buy the tennis balls - all separate payments and relatively steep. Additionally, even if you purchase the dinner package, you do not get any drinks including water. You need to order mineral water (at a relatively steep price), and the irony is that this is a mineral water hotel. As long as you don’t mind paying for activities as you go, facilities are very nice."

"We used public parking below the fortress as I knew from a past visit that the available parking is limited and challenging to access (I’m not a super confident driver and the streets are quite narrow)"

"This was a great place. Beautiful view, great location. "

"Kind staff, parking, center "

"Everything was new or recently renovated. For me it had excellent room furniture display to make the space quite confortable and with a lot of space to have everything organized and tidy. The only things I think they can improve are that they didn't have bathroom mat, the tea pot was not previously cleaned and the heat in the room was TOO high and there was no way to cool it even with the heater turn off."

"No towels, had to go and look for them. Poor variety in breakfast. Got an upgrade on the room, which was very large"

"Great location! Legacy hotel with mixture of new and old. "

"Generally good but a terribly small bathroom. Location is a long walk from the main attractions around the city."

"The staff was so bad. They need to change the staff at the front desk. They are the face of the hotel that customers get first impression of the hotel"