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Le Palmiste Resort & Spa

Photo gallery for Le Palmiste Resort & Spa

Featured image
Beach nearby, white sand, beach towels
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of Le Palmiste Resort & Spa

Le Palmiste Resort & Spa

3 out of 5

3.5/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Coastal Road, Trou aux Biches

Explore the area

  • Popular LocationTrou aux Biches Beach5 min walk
  • Popular LocationMaheswarnath Mandir15 min walk
  • Popular LocationMont Choisy Le Golf5 min drive
  • AirportMahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)51 min drive

Choose dates to view prices

About this area

Trou aux Biches

Located in Trou aux Biches, Le Palmiste Resort & Spa is near the beach. The Chateau de Labourdonnais Orchards and L'Aventure du Sucre are cultural highlights, and some of the area's activities can be experienced at Mont Choisy Le Golf and Aurelie Perrine Passenger Terminal. Travelling with kids? Consider Mauritius Aquarium, or check out an event or a game at Champs de Mars Racecourse. Discover the area's water adventures with scuba diving, snorkelling and parasailing nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Trou aux Biches Beach - 5 min walk
  • Maheswarnath Mandir - 15 min walk
  • Mont Choisy Beach - 3 min drive
  • Mauritius Aquarium - 4 min drive
  • Mont Choisy Le Golf - 5 min drive

Restaurants

  • Le Cateau Vert — 1 min walk
  • Le Ralph — 1 min walk
  • L'Ananas - 3 min walk
  • La Voglia Matta - 6 min walk
  • La Cabane du Pêcheur - 11 min walk

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 51 min drive

About this property

Le Palmiste Resort & Spa

Family-friendly hotel with 3 outdoor pools and full-service spa
This smoke-free hotel features 3 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a fitness centre and a bar/lounge. All 100 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus in-room free WiFi and plasma TVs with satellite channels. Other amenities available to guests include balconies, Select Comfort beds and minibars.
Le Palmiste Resort & Spa offers 100 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature Select Comfort mattresses. 32-inch Plasma televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Trou aux Biches hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2016.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Lotus Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Le Palmiste Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 10 mi
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Library
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Hindi
  • Italian

Business services

  • Business centre
  • Computer station
  • Conference space (215 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Renovated guest rooms – December 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 6:00 AM - anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 50
  • Christmas Eve (24 December) Gala Dinner per child: EUR 30 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 60
  • New Year's Eve (31 December) Gala Dinner per child: EUR 35 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 65 per vehicle (maximum occupancy 3)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Le Palmiste
Le Palmiste Resort
Le Palmiste Resort Trou Aux Biches
Le Palmiste Trou Aux Biches
Palmiste
Palmiste Resort Trou Aux Biches
Palmiste Resort
Palmiste Trou Aux Biches
Hotel Le Palmiste
Le Palmiste Resort & Spa Mauritius/Trou Aux Biches
Le Palmiste Resort Spa
Palmiste Resort Trou aux Biches
Palmiste Resort
Palmiste Trou aux Biches
Hotel Le Palmiste Resort & Spa Trou aux Biches
Trou aux Biches Le Palmiste Resort & Spa Hotel
Hotel Le Palmiste Resort & Spa
Le Palmiste Resort & Spa Trou aux Biches
Le Palmiste Resort Spa
Palmiste
Palmiste Trou Aux Biches
Le Palmiste Resort & Spa Hotel
Le Palmiste Resort & Spa Trou aux Biches
Le Palmiste Resort & Spa Hotel Trou aux Biches

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 7 out of 37 reviews
5 - Excellent 19%
Rating 4 - Good. 17 out of 37 reviews
4 - Good 46%
Rating 3 - Okay. 4 out of 37 reviews
3 - Okay 11%
Rating 2 - Poor. 6 out of 37 reviews
2 - Poor 16%
Rating 1 - Terrible. 3 out of 37 reviews
1 - Terrible 8%

4.1/5

Cleanliness

3.8/5

Staff & service

4.0/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort style hotel well positioned to explore Mauritius. Comfortable beds, good swimming pools.
Stayed 5 nights in Dec 2018

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, expensive food & drink.
Hotel is beautiful with lovely pools.The food and drink is fairly expensive with restaurants 2 minutes walk with prices at least half. The "town" is quiet and small and everything (bars and restaurants close at about 10PM (and the hotel bar at 11pm). The staff are all friendly and there is live music maybe 3 or 4 times a week. The bed was rock hard but this was resolved by the addition of a softer over-mattress.There are sports available in the hotel (table tennis, badminton, boule and pool. The one big disappointment was the snorkelling. There are almost no fish insdie the reef which is quite a way off shore and you need to visit on a glass bottom boat. The reef is not what I would expect for the Indian Ocean.
Stayed 17 nights in Feb 2018

2/5 Poor

Liked: Room comfort
Disliked: Staff & service
2-3 Star hotel with 1star attitude
Could have been an excellent stay but unfortunately marred by extreme complacency on the part of management. Twice within three days, the lavatory in my room had no water - very distressing and inconvenient if you, like me, suffer from upset stomachs when abroad. The advertised WiFi was not available in my room until the last afternoon of my stay, and then only because I had made a second complaint. The public areas were frequently infested with cockroaches and the pools were dirty and had a film of greasy suntan lotion floating on top. These points were brought to the attention of Vincent, duty manager, who suggested that these were 'minor' issues and suggested that I was making a fuss about nothing to try to get a discount! The breakfast buffet was very good and Lily, the call order chef, was a delight. Other staff in the restaurant looked disinterested and walked around like zombies, with little attention to guest's needs. The hotel is well located close to the nearby public beach (about 5 mins walk), and there is a supermarket nearby if you want to get picnic items / booze for your room. Overall it's a 2-3 star hotel with a 1 star attitude from management. Avoid if possible, there are much nicer, cleaner and cheaper alternatives nearby.