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Reviews of Marine Troon

5 out of 5
Marine Troon
8 Crosbie Road, Troon, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 176 reviews" "
Rating 8 - Good. 35 out of 176 reviews" "
Rating 6 - Okay. 15 out of 176 reviews" "
Rating 4 - Poor. 7 out of 176 reviews" "
Rating 2 - Terrible. 1 out of 176 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Staff & service
Property was good but not worth the the price. Room was small and nothing really special about the room.
Stayed 1 night in Mar 2024
Response from Robin Allan, Hotel General Manager on 26 Mar 2024
Hi John,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us, although I'm so sorry you felt the room wasn't good value for money, we will certainly review this and work hard to ensure that we improve in the future. It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

10/10 Excellent

Laura

Stayed 2 nights in Mar 2024
Response from Robin Allan, Hotel General Manager on 19 Mar 2024
Hi Laura,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 1 night in Mar 2024
Response from Robin Allan, Hotel General Manager on 15 Mar 2024
Hi Alan,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

6/10 Okay

June

Liked: Cleanliness, staff & service, property conditions & facilities
The only disappointment was the variety on the Menu in the main restaurant
Stayed 1 night in Mar 2024
Response from Robin Allan, Hotel General Manager on 11 Mar 2024
Hi June,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us, although I'm so sorry there was an issue variety on our Rabbit menu, we change our set menu 4 times a year and have daily specials, as well as a separate menu in our Seal bar to ensure we cater for all needs.It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

10/10 Excellent

Laura

Stayed 1 night in Mar 2024
Response from Robin Allan, Hotel General Manager on 25 Mar 2024
Hi Laura,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the pool
Stayed 1 night in Feb 2024
Response from Robin Allan, Hotel General Manager on 13 Feb 2024
Hi Valerie,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, great location right on the beach, friendly and helpful staff
Stayed 1 night in Jan 2024
Response from Robin Allan, Hotel General Manager on 1 Feb 2024
Hi Rebecca,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly & helpful staff
Stylish & comfortable. had dinner in The Rabbit, limited vegan options so server asked chef if he could make something else as they were quiet. A delicious linguine arrived. He didn't need to do that but it was greatly appreciated.
Stayed 1 night in Jan 2024
Response from Robin Allan, Hotel General Manager on 31 Jan 2024
Hi Sarah,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us, although limited options on menu we are always happy to create something special. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Weekend Break
Fabulous, warm, friendly welcome and service in sumptuous surroundings. Superb dinner and amazing breakfast with stunning views over to the Isle of Arran and Ailsa Craig.
Stayed 1 night in Jan 2024
Response from Robin Allan, Hotel General Manager on 15 Jan 2024
Hi Gordon,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Robin Allan, Hotel General Manager on 9 Jan 2024
Hi Lucille,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Robin Allan, Hotel General Manager on 9 Jan 2024
Hi George,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with 1 year old and dog. The staff were incredibly helpful and kind. We used the pool and gym, and those were well maintained and nice to use. Food in both restaurants was delicious. Would recommend.
Stayed 4 nights in Dec 2023
Response from Robin Allan, Hotel General Manager on 9 Jan 2024
HI Rebecca,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Robin Allan, Hotel General Manager on 5 Jan 2024
Hi Donal,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Christmas treat
It was a Christmas treat! We were gifted the stay as a wedding gift from friends like all the guests we were treated so well throughout our stay , beautiful location and buildng, professional well trained staff and some of the best food i have tasted in a long time would espeically recomend the fish and chips, the garlic butter chicken curry and the marvellous rice pudding bruille . First rate from check in to check out cant recomend enough
Stayed 2 nights in Dec 2023
Response from Robin Allan, Hotel General Manager on 5 Jan 2024
Hi Tom,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Angus

Stayed 2 nights in Dec 2023
Response from Robin Allan, Hotel General Manager on 22 Dec 2023
Hi Angus,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Robin Allan, Hotel General Manager on 22 Dec 2023
Hi Ann,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Robin Allan, Hotel General Manager on 22 Dec 2023
Hi Victoria,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One thing i do not like to see in a bathroom is grout and silicone being black.. The daily fee for my dog to stay was far too expensive. But besides this everything else you could not fault, it was great to get a upgrade at no extra cost, would definitely go back
Stayed 2 nights in Nov 2023
Response from Robin Allan, Hotel General Manager on 22 Dec 2023
Hi Caroline, Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us, although I do apologise for the grout condition that we will rectify. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.Robin Allan, Hotel General Manager

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good but bedroom very disappointing for hotel of this rating!
Stayed 1 night in Nov 2023
Response from Robin Allan, Hotel General Manager on 28 Nov 2023
Hi Robert,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you enjoyed your experience with us, although I'm sorry your bedroom was disappointing. Our team will love to help find the perfect room type for your next visit. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Fiona

Travelled with family
Liked: Amenities
Had a lovely overnight in The Marine. Great weather too while there so lovely walks round about.
Stayed 1 night in Nov 2023
Response from Robin Allan, Hotel General Manager on 28 Nov 2023
Hi Fiona,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 Good

Michelle

Stayed 1 night in Nov 2023
Response from Robin Allan, Hotel General Manager on 22 Nov 2023
Hi Michelle,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Amazing hotel beautiful room and staff were so very attentive
Stayed 1 night in Nov 2023
Response from Robin Allan, Hotel General Manager on 21 Nov 2023
Hi Martin,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Robin Allan, Hotel General Manager on 21 Nov 2023
Hi Alan.Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Jock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best 3 days ever!
Stayed 2 nights in Nov 2023
Response from Robin Allan, Hotel General Manager on 20 Nov 2023
Hi Jock,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

6/10 Okay

Philip, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Robin Allan, Hotel General Manager on 13 Nov 2023
Hi Philip,Thanks for taking the time to review your recent stay, I'm pleased that overall you enjoyed your experience, and do hope to welcome you back in the future.

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Good, but it’s the small things…
We were welcomed by a very friendly doorman and receptionist. They are a credit to the hotel. I had booked the double room much earlier this year through a hotels.com and was surprised to find that only one person was booked in. Surely a double room would be for two people? Another factor being that I had added two people into the search criteria when booking. As usual, I was made to pay the extra for the second person. Not happy. In the bar, they add 10% to the food bill as a discretionary charge. This is a disgrace. Either pay your staff properly or put your prices up. This isn’t America! Terrible for a five star hotel. Our neighbours put the TV on this morning at 5:40 quite loudly. Not the hotels fault but just saying. You can get the idea of how we feel.
Stayed 1 night in Nov 2023
Response from Robin Allan, Hotel General Manager on 13 Nov 2023
Hi Paul,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us, although I'm so sorry there was an issue with your reservation made via hotels.com. I'm also sorry that you feel our discretionary service charge is a disgrace, and I'm so sorry that you were disturbed early in the morning but other guests. It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

6/10 Okay

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Robin Allan, Hotel General Manager on 7 Nov 2023
Hi Stefanie,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us. It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

10/10 Excellent

Alison

Stayed 1 night in Oct 2023
Response from Robin Allan, Hotel General Manager on 21 Nov 2023
Hi Alison,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2023
Response from Robin Allan, Hotel General Manager on 31 Oct 2023
Hi Thomas,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 Good

Slawomir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Robin Allan, Hotel General Manager on 31 Oct 2023
Hi Slawomir,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Robin Allan, Hotel General Manager on 20 Oct 2023
Hello,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Hotel lovely as was room, just a hummimg noise from outside might have been bathroom air vent but as for room it was exceptional
Stayed 1 night in Oct 2023
Response from Marine Troon Reception on 18 Oct 2023
We are delighted that you enjoyed your stay and accept our apologies for the noise from the vent! We hope to welcome you to Marine Troon again

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fab views. But pretty limited menu . Otherwise will definitely be back
Stayed 2 nights in Oct 2023
Response from Robin Allan, Hotel General Manager on 16 Oct 2023
Hello!Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us, we are also currently working on menu options and hope to have some exciting new dishes soon. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Robin Allan, Hotel General Manager on 17 Oct 2023
Hi Ryan,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Robin Allan, Hotel General Manager on 9 Oct 2023
Hi Robert,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 Good

Fraser

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok
Hotel was ok, two single beds pushed together in a double room, beds were too soft and room was too hot.
Stayed 1 night in Sep 2023
Response from Robin Allan, Hotel General Manager on 2 Oct 2023
Hi Fraser,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us, although I'm so sorry you felt the bed was too soft and the room was too warm, we will certainly work hard on these areas to ensure that we improve in the future. It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023
Response from Robin Allan, Hotel General Manager on 2 Oct 2023
Hi Kevin,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 Good

Helen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed overall, beautiful hotel, staff were very professional and friendly. Great dog friendly option being able to eat meals in bar was no hardship as it’s a lovely area. Classic Seaview room with kingsize bed including cost of bringing dog was pricey given it is very tight for space. Bed was however very comfortable. Bathroom was my main issue. It is ridiculously tight and the height to step into shower over bath is quite perilous. Sadly would not stay again due to this.
Stayed 2 nights in Sep 2023
Response from Robin Allan, Hotel General Manager on 28 Sept 2023
Hi Helen,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us, although I'm so sorry there was an issue with size of room and bathroom accessibility, we do have rooms with walk in showers and are very much focused on having more of these in the future as we refurbish our bedrooms. It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Marine Troon Reception on 25 Sept 2023
Thank you so much!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay,staff polite very helpful , can’t wait to come back again soon.
Sunset at Troon
Marine hotel at night
Beach walk
View from the beach
Stayed 3 nights in Sep 2023
Response from Robin Allan, Hotel General Manager on 14 Sept 2023
Hi Jane, Thank you so much for taking the time to review your recent stay, and for sharing your beautiful pictures. I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Robin Allan, Hotel General Manager on 5 Sept 2023
Hi Jenna, Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities are excellent, and location and views of the sea and golf course are stunning.
Stayed 1 night in Sep 2023
Response from Robin Allan, Hotel General Manager on 5 Sept 2023
Hi Julie,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Robin Allan, Hotel General Manager on 5 Sept 2023
Hi Paul,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Vijay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with very courteous staff. Excellent service in the Rabbit room for dinner and breakfast.
Response from Marine Troon on 3 Sept 2023
Thank you so much for your lovely review! Kind regards Joan Marine Troon Reception

10/10 Excellent

Tracey

Stayed 2 nights in Aug 2023
Response from Robin Allan, Hotel General Manager on 22 Aug 2023
Hi Tracey,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Robin Allan, Hotel General Manager on 11 Aug 2023
Hi Martin,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a visit
Great hotel staff were all nice and welcoming and whatever you wanted they would try get it for you. We were here for a 2 day weekend stay for our 10 year anniversary and it was great the food was amazing couldnt fault it and service was quick and the morning breakfast was one of the best we have ever had we will definitely be back.
Stayed 2 nights in Jul 2023
Response from Robin Allan, Hotel General Manager on 7 Aug 2023
Hi Robert,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

4/10 Poor

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room could have been cleaner. There were stains on the wall/carpet/bin. Glasses requested were not cleaned properly. No aircon in the rooms with the lower level rooms having views of bushes with staff walking by the window. The breakfast was very poor. Over cooked and inedible despite arriving early on in the service. Many other guests also felt the same leaving full plates of food. Clearly understaffed for instance offers of fresh eggs which never came. Overall very underwhelmed by our stay in the hotel which was an Anniversary gift so left feeling disappointed.
Stayed 1 night in Jul 2023
Response from Robin Allan, Hotel General Manager on 2 Aug 2023
Hi Lisa,Thank you so much for taking the time to review your recent stay. I am so sorry to see that you not enjoy your time with us at all and that you felt disappointed at all aspects of your stay. I have just started at the Marine Troon and will certainly review all of your comments with our team to ensure that we improve on these areas in the future. I do hope that you will consider returning in the future, in which case, please do contact me directly and I will ensure that your stay is truly memorable for the right reasons.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Robin Allan, Hotel General Manager on 18 July 2023
Hi Paul,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Excellent

Janet

Stayed 1 night in Jul 2023
Response from Robin Allan, Hotel General Manager on 18 July 2023
Hi Janet,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.