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Reviews of Britannia Hotel

5 out of 5
Britannia Hotel
Dronningens gate 5, Trondheim

Reviews

9.8

Exceptional

Rating 10 - Excellent. 868 out of 1006 reviews" "
Rating 8 - Good. 102 out of 1006 reviews" "
Rating 6 - Okay. 25 out of 1006 reviews" "
Rating 4 - Poor. 6 out of 1006 reviews" "
Rating 2 - Terrible. 5 out of 1006 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful history.
Stayed 4 nights in May 2024

10/10 Excellent

Jessica, Burnsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Brittania and felt very pampered! We spent the afternoon at the beautiful spa, walked around the city a bit, and had a nightcap at the hotel bar. We also enjoyed one of the best breakfast buffets that we had on our entire trip. The room was quiet and very comfortable. Very much looking forward to our next visit!
Stayed 1 night in Apr 2024
Response from Stine K. on 21 Apr 2024
Dear Jessica,Thank you so much for the lovely review!Best regardsBritannia Hotel

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star in all asoects
Stayed 4 nights in Jan 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Marit D on 13 Feb 2024
Kjære JenniferTusen takk for din tilbakemelding.Med vennlig hilsenMarit J. DolveSupervisor

10/10 Excellent

Geraldine

Liked: Property conditions & facilities
In 50 years of traveling this is the nicest, friendliest, cleanest, and most pleasant hotel I’ve ever stayed in. The Britannia is a vacation in itself. And to top it off, a fabulous breakfast.
Stayed 6 nights in Dec 2023
Response from Ida Helen, Front Office on 10 Jan 2024
Dear Mette,Thank you som much for your lovely review.We hope we will have the opportunity to welcome you again on a later occasion.

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Britannia!
We loved our stay at Britannia. The staff, from the Concierges, Front desk staff, waitstaff in the Bar were very friendly, helpful and efficient. (Let’s not forget housekeeping). Hotel is also within walking distance of some of the major attractions.
Stayed 3 nights in Oct 2023
Response from Silje on 18 Oct 2023
Dear Rose,Thank you very much for the wonderful review. Kind regards Britannia Hotel

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ida S on 17 Oct 2023
Dear Rose,Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beyond the expectations. The luxury, comfort, spa, dining options, breakfast is a pure indulgence. Beautifully decorated, heated marble floors in bathrooms, excellent quality of bedding. Fantastic location, easy to walk everywhere! We certainly will be back. We did not even want to leave the hotel during the day due to being so nice and comfortable to stay at.
Stayed 2 nights in Aug 2023
Response from Ida S on 7 Sept 2023
Kjære Nina,Thank you for the wonderful review. Kind regardsBritannia Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ida S on 30 Aug 2023
Dear Guest,Thank you for the lovely review.Kind regardsBritannia Hotel

8/10 Good

Jonathan, London

Travelled with family
Good location and helpful concierge. Eating arrangements very complicated and not user friendly
Stayed 2 nights in Aug 2023
Response from Ida S on 30 Aug 2023
Dear Jonathan, Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

FF

Stayed 1 night in Aug 2023
Response from Ida S on 10 Aug 2023
Dear FF,Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The feel of a 5 star hotel without the stuffiness. The staff was beyond friendly, accommodating and wonderful. I highly recommend.
Stayed 1 night in Jul 2023
Response from Ida S on 18 July 2023
Dear Marianne,Thank you for the wonderful review.Kind regardsBritannia Hotel

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely, bed sooo comfy and enormous shower. Breakfast great just needed to have more time to really enjoy all on offer. Definitely stay again.
Stayed 1 night in Jul 2023
Response from Ida S on 15 July 2023
Dear Chris,Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

Laurie

Stayed 3 nights in Jun 2023
Response from Ida S on 18 July 2023
Dear Laurie,Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

Adolf Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Ida S on 26 June 2023
Kjære Adolf,Tusen takk for flott tilbakemelding.Med vennlig hilsenBritannia Hotel

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay!
Stayed 1 night in Jun 2023
Response from Marit D on 19 June 2023
Kjære MargaretTusen takk for din tilbakemelding.Med vennlig hilsenMarit J. DolveFront Office Supervisor

10/10 Excellent

Elizabeth Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would like to thank the Britannia staff for making sure our stay was the best it could be. The attention to details in terms of service and hospitality really made us feel special. we had a deluxe room for 2 nights with breakfast included & we can not fault anything about these. The room was spacious & beautifully furnished with high quality pieces. The breakfast catered for all dietary requirements. The location was ideal. We cannot recommend this hotel more highly.
Stayed 2 nights in Jun 2023
Response from Ida S on 10 June 2023
Dear Elizabeth,Thank you for the wonderful review.Kind regardsBritannia Hotel

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Ida S on 26 June 2023
Dear Michael,Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I've ever stayed in.
Stayed 2 nights in May 2023
Response from Ida S on 29 May 2023
Dear John,Thank you very much for the wonderful review.Kind regardsBritannia Hotel

10/10 Excellent

Rugile

Stayed 1 night in Apr 2023
Response from Ida S on 28 Apr 2023
Dear Rugile,Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, friendly staff, excellent food and fabulous spa! This is truly one of the best hotels I have ever stayed in, I genuinely cannot fault it in any way. Thank you all!
Stayed 3 nights in Apr 2023
Response from Marit D on 15 Apr 2023
Kjære HelenaTusen takk for hyggelig tilbakemelding.Med vennlig hilsenMarit J. DolveFront Office Supervisor

10/10 Excellent

Thomas

Stayed 2 nights in Mar 2023
Response from Ida S on 29 Mar 2023
Kjære Thomas,Tusen takk for flott tilbakemelding.Med vennlig hilsenBritannia Hotel

10/10 Excellent

genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Beautiful hotel, excellent breakfast and super great staff! Nordic skiing easy access via public transportation. Easy walk from train station.
Stayed 3 nights in Mar 2023
Response from Ida S on 28 Mar 2023
Dear Genevieve,Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Ida S on 9 Mar 2023
Dear Guest,Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

Shannon, Woodland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional.
Stayed 5 nights in Feb 2023
Response from Ida S on 26 Feb 2023
Dear Shannon,Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Ida S on 21 Feb 2023
Kjære Sonja,Tusen takk for flott tilbakemelding.Med vennlig hilsenBritannia Hotel

10/10 Excellent

Trond Riiber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Stine K. on 23 Jan 2023
Kjære Trond,Tusen takk for flott tilbakemelding.Med vennlig hilsenStine K.Britannia Hotel

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful city and hotel.
Response from Ida S on 16 Dec 2022
Dear Josh,Thank you for the lovely review.Kind regardsBritannia Hotel

10/10 Excellent

Pal Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Ida S on 6 Aug 2022
Kjære Pal Erik, Tusen takk for flott tilbakemelding. Med vennlig hilsen Britannia Hotel

10/10 Excellent

Janne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and overall experience
A wonderful experience -service and staff was amazing, rooms offered great comfort and atmosphere, the overall quality of spa, food, wine, cocktails and service and atmosphere was so nice and we everyone from 22 to 79 years of age left with big smiles. The place to stay in Trondheim.
Spa entrance
Cocktails
Stayed 1 night in Jul 2022

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel!!! Property has been beautifully renovated. Rooms are amazing. The staff is exceptional, always friendly and helpful. Restaurants and bar serve excellent food and drinks. Well located in city center. No doubt the best place to stay in Trondheim!
Stayed 6 nights in Jun 2022
Response from Ida S on 25 June 2022
Dear Luc, Thank you for the lovely review. Kind regards Britannia Hotel

10/10 Excellent

Wilhelm

Stayed 1 night in Jun 2022
Response from Marit D on 9 June 2022
Kjære Wilhelm Tusen takk for din tilbakemelding. Med vennlig hilsen Marit J. Dolve

10/10 Excellent

John Hagemann

Stayed 1 night in May 2022
Response from Marit D on 9 June 2022
Kjære John Tusen takk for din tilbakemelding. Med vennlig hilsen Marit J.Dolve Supervisor

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect spot in a beautiful town. Fancy yet friendly, and BREAKFAST!!
Stayed 2 nights in May 2022
Response from Ida S on 11 June 2022
Dear Susan, Thank you for the wonderful review. Kind regards Britannia Hotel

10/10 Excellent

Lourdes Casquio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was lucky enought to enjoy my stay where I manage to use sometime to do some spa. And stayed in before dinner time. Surprised to find out that they make the room in evenings too. Nice and clean before i turn myself in to sleep. Slept very well indeed . Good bed and pillows
The Lobby
My bed
Way to the Spa
Stayed 1 night in May 2022
Response from Ida S on 18 May 2022
Dear Lourdes, Thank you for the lovely review. Kind regards Britannia Hotel

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Andrès Gjerme, Front of House Manager on 8 Dec 2021
Thank you for your rating, Mitchell!

8/10 Good

Eileen Tan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No early check in at hotel when arrived at 1300. Only available check in at nearly 1500. Service good at restaurants. Walkable to shopping.
Stayed 1 night in Nov 2021
Response from Marit D on 2 Dec 2021
Dear Eileen Tan Thank You for Your kind review. Best Regards Marit J. Dolve Supervisor

10/10 Excellent

Nikolaos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Marit D on 31 Oct 2021
Dear Nikolaos Thank You for Your kind feed back. Best Regards Marit J. Dolve Supervisor

10/10 Excellent

Jørn Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Joar on 7 Sept 2021
Hei Jørn Terje, Tusen takk for din hyggelige tilbakemelding på hotellet! Vi ønsker deg hjertelig velkommen tilbake. Mvh Joar Alexander Reitan Front of house Britannia Hotell AS

10/10 Excellent

Cecilie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Resepsjonen on 30 Aug 2021
Kjære Cecilie, Tusen takk for flott tilbakemelding. Med vennlig hilsen Britannia Hotel

10/10 Excellent

Bard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hotel with great staff
Stayed 2 nights in Jul 2021
Response from Front Office on 14 Sept 2021
Kjære Bard, Thank you for the lovely review. Kind regards Britannia Hotel

8/10 Good

Johann Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay. Lovely Spa.
Stayed 1 night in Aug 2021
Response from Front Office on 17 Aug 2021
Dear Johann Hans, Thank you for the lovely review. Kind regards Britannia Hotel

10/10 Excellent

Bard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience
An amazing experience. Best hotel I have ever stayed in Scandinavia.
Stayed 1 night in Jul 2021
Response from Joar on 3 Aug 2021
Dear Bard, Thank you so much for your kind review, we hope to see you again next time you visit Trondheim! Best regards Joar Alexander Reitan Front Desk Britannia Hotel

6/10 Okay

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but overprized.
Stayed 1 night in Jun 2021
Response from Ida S on 22 June 2021
Kjære Mari, Tusen takk for din tilbakemelding. Med vennlig hilsen Resepsjonen Britannia Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Maria on 31 May 2021
Kjære gjest, Tusen takk for topp score. Det setter vi stor pris på. Velkommen tilbake ved en senere anledning! Med vennlig hilsen, Resepsjonen v/Britannia Hotel

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Marit D on 4 Jan 2021
Kjære Ronny Tusen takk for tilbakemeldingen. Med vennlig hilsen Marit D Frontoffice

6/10 Okay

Birger

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Små rom . rommene var størrelse messig som før ombygging . forventer 2 god stoler på rommet når en betaler kr 3,500 pr natt . Frokost god , noe trangt bord plassering i Palmehaven . Første inntrykket med Dorman og innsjekkingen var positivt .
Stayed 1 night in Oct 2020
Response from Ida S on 27 Oct 2020
Kjære Birger, Tusen takk for din tilbakemelding. Med vennlig hilsen Resepsjonen Britannia Hotel

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Marit D on 19 Oct 2020
Kjære Paul Tusen takk for hyggelig tilbakemelding. Med vennlig hilsen Marit D Frontoffice

8/10 Good

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Anniken on 7 Oct 2020
Takk for din anmeldelse av hotellet. Vi setter stor pris på det

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with a great spa and restaurants!
Stayed 1 night in Sep 2020
Response from Ida on 19 Sept 2020
Dear Thomas, Thank you very much for the lovely review. Kind regards Front Office Britannia Hotel