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Reviews of XII Century Heritage Hotel

4 out of 5
XII Century Heritage Hotel
Mornarska 23, Trogir

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 185 reviews" "
Rating 8 - Good. 45 out of 185 reviews" "
Rating 6 - Okay. 7 out of 185 reviews" "
Rating 4 - Poor. 3 out of 185 reviews" "
Rating 2 - Terrible. 2 out of 185 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ewa

Stayed 2 nights in Oct 2023
Response from XII Century Heritage Hotel on 17 Oct 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards, XII Century Heritage Hotel

10/10 Excellent

Jørgen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from XII Century Heritage Hotel Team on 2 Oct 2023
Dear guest, thank you for your review. Hope to see you again. Thank you! Kindly, XII Century Heritage Hotel Team

10/10 Excellent

Christy

Travelled with partner
Liked: Amenities
What a wonderful opportunity to stay in a historic hotel! Our room is big and well appointed. We have a comfortable king bed! The room is very quiet despite the promenade right outside our window. The ceiling is quite low because we are in the “attic” room, but in our 2 days here we haven’t hit our head once! There is no elevator,, but we’ve been able to navigate the 4 flights with only moderate huffy and puffing! The staff has been very helpful and we’ve had no problems with language! This is a once in a lifetime hotel!
Stayed 1 night in Sep 2023
Response from XII Century Heritage Hotel Team on 17 Sept 2023
Thank you for your positive feedback, much appreciated. We hope to see you again soon. Best regards XII Century Heritage Hotel Team

10/10 Excellent

Leith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely friendly and helpful
Stayed 2 nights in Sep 2023
Response from XII Century Heritage Hotel on 11 Sept 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards, XII Century Heritage Hotel

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is super cute and much more modern than other hotels in the area. We were soooo happy to stay here after returning from yacht week!
Stayed 1 night in Aug 2023
Response from XII Century Heritage Hotel Team on 4 Sept 2023
Dear Taylor, thank you for choosing our hotel. We hope to see you again. Thank you! Kindly, XII Century Heritage Hotel Team

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from XII Century Heritage Hotel on 28 Aug 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards, XII Century Heritage Hotel

4/10 Poor

ALFREDO

Stayed 3 nights in Aug 2023
Response from XII Century Heritage Hotel Team on 28 Aug 2023
Hello Mr. Alfredo,We would like to know what was bad for you in our hotel, because it didn't seem that way to us while you were staying with us.Thank you.Kind regards

10/10 Excellent

Rosemary

Stayed 7 nights in Aug 2023
Response from XII Century Heritage Hotel Team on 24 Aug 2023
Dear Rosemary, thank you for your kind review. Hope to see you again, Thank you! Kindly, XII Century Heritage Hotel Team

8/10 Good

Matthew, Letchmore Heath

Travelled with family
Liked: Cleanliness, staff & service
The hotel and staff are fantastic and helpful. The facilities are okay but lack places to relax other than in the room. That problem is the same for everywhere in Trogir old town not the hotels fault. I would stay here again.
Stayed 7 nights in Aug 2023
Response from XII Century Heritage Hotel Team on 24 Aug 2023
Dear Matthew, thank you for your kind review. Hope to see you again, Thank you! Kindly, XII Century Heritage Hotel Team

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff. Would recommend.
Stayed 1 night in Jul 2023
Response from XII Century Heritage Hotel on 24 July 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards, XII Century Heritage Hotel

10/10 Excellent

Samuel

Great Location in the old town of Trogir with large rooms
Stayed 1 night in Jul 2023
Response from XII Century Heritage Hotel on 24 July 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards, XII Century Heritage Hotel

10/10 Excellent

Lars

Stayed 1 night in Jul 2023
Response from XII Century Heritage Hotel Team on 21 July 2023
Dear Lars, thank you for choosing our hotel. Hope to see you again. Thank you! Kindly, XII Century Heritage Hotel Team

8/10 Good

Andras

Stayed 1 night in Jul 2023
Response from XII Century Heritage Hotel Team on 15 July 2023
Hello Andras, thank you for your review, hope to see you again!Bes regards,XII Century Heritage Hotel Team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Loved this small boutique hotel. Excellent location, meticulously clean, beautiful room, incredible, huge bathroom and wonderfully comfortable beds! We loved it!
Stayed 1 night in Jul 2023
Response from XII Century Heritage Hotel on 10 July 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards, XII Century Heritage Hotel

10/10 Excellent

kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from XII Century Heritage Hotel Team on 10 July 2023
Dear Kathleen, thank you for your kind review. Hope to see you again. Best regards,XII Century Heritage Hotel Team.

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from XII Century Heritage Hotel on 6 July 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards, XII Century Heritage Hotel

10/10 Excellent

Cherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for sightseeing, and especially for those boarding a cruise vessel.
Stayed 1 night in Jun 2023
Response from XII Century Heritage Hotel on 28 June 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

Lynn T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
So clean and in a perfect location!
Stayed 1 night in Jun 2023
Response from XII Century Heritage Hotel on 12 June 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

Heidi

Stayed 1 night in Jun 2023
Response from XII Century Heritage Hotel Team on 30 June 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

Hans

Stayed 1 night in Jun 2023
Response from XII Century Heritage Hotel on 12 June 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

John, Gibsons

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly highly recommend, best location 👍👍👍👌👌👌👌
Stayed 1 night in Jun 2023
Response from XII Century Heritage Hotel on 4 June 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

Guy

Stayed 1 night in Jun 2023
Response from XII Century Heritage Hotel Team on 5 June 2023
Dear Guy, thank you for choosing our hotel, hope to see you again. Best regards, XII Century Heritage Hotel Team

10/10 Excellent

Vanessa, Vancouver

Stayed 2 nights in May 2023
Response from XII Century Heritage Hotel on 23 June 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location is perfect. The staff is very friendly and helpful and we enjoyed our stay here. Highly recommend it.
Stayed 2 nights in May 2023
Response from XII Century Heritage Hotel on 29 May 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not too big, but comfortable. Can't be closer to the water in this old city center hotel. One to remember the next time I'm here
Stayed 1 night in May 2023
Response from XII Century Heritage Hotel on 21 May 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

Randall

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from XII Century Heritage Hotel on 8 June 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

Melina

Stayed 1 night in May 2023
Response from XII Century Heritage Hotel on 15 May 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, lovely rooms, friendly staff
Response from XII Century Heritage Hotel Team on 10 Apr 2023
Thank you for your kind feedback.Hope to see you in near future again.Best regards,XII Century Heritage Hotel

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We had a seaview room on the 3rd floor. Room was very spacious and very clean. Bed was super comfy. Hotel staff very helpful. View from room is amazing and can easily watch sunset from the room.
room
room
lobby
room
Stayed 1 night in Oct 2022
Response from XII Century Heritage Hotel on 28 Oct 2022
Dear Mr Martin,Thank you for your nice review.It's been our pleasure to host you in our hotel and to meet you.Hope to see you again!

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront beauty
Great waterfront hotel, rooms were beautifully decorated with the biggest hotel bathroom I have seen.
Stayed 1 night in Oct 2022
Response from XII Century Heritage Hotel Team on 19 Oct 2022
Dear Mr Gareth,Thank you for your nice review.It's been our pleasure to host you in our hotel and to meet you.Hope to see you again!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had a nice stay.
Stayed 1 night in Oct 2022
Response from XII Century Heritage Hotel Team on 8 Oct 2022
Dear Karen, thank you for reviewing us.Hope to see you again :) Best regards

10/10 Excellent

Roger

Stayed 1 night in Oct 2022
Response from XII Century Heritage Hotel Team on 8 Oct 2022
Thank you Mr Roger for your review and for choosing us for your vacation. Hope to see you again. Best regards

10/10 Excellent

Katherine

Stayed 1 night in Sep 2022
Response from XII Century Heritage Hotel Team on 4 Oct 2022
Hello Katherine, Thank you for choosing us for Your vacation. We are glad you are satisfied and we hope to see you again. Best regards XII Century Heritage Hotel Team

10/10 Excellent

Matthew

Stayed 1 night in Sep 2022
Response from XII Century Heritage Hotel Team on 1 Oct 2022
Dear Matthew,Thank You for the feedback! Hope You had a geat stay and hopefully You'll stay with us in the future!Kind regards

8/10 Good

Kym

Stayed 1 night in Sep 2022

10/10 Excellent

Tod

Stayed 1 night in Jul 2022

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, property conditions & facilities
We stayed at the XII Century Heritage both the nights before and after our Adriatic cruise. They were great and helped arrange airport transportation on both ends, store baggage and provide early check ins both times. Highly recommend!
Stayed 1 night in Sep 2022
Response from XII Century Heritage Hotel Team on 18 Sept 2022
Hello Mary, Thank you for choosing us for Your vacation. We are glad you are satisfied and we hope to see you again. Best regards XII Century Heritage Hotel Team

10/10 Excellent

Dawn

Stayed 4 nights in Aug 2022
Response from XII Century Heritage Hotel Team on 15 Sept 2022
Dear Dawn, thank you for reviewing us, we are glad you liked staying with us, hope to see you again :) Best regards.

10/10 Excellent

Nadine

Stayed 1 night in Sep 2022

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Breakfast option well worth it
Stayed 1 night in Sep 2022
Response from XII Century Heritage Hotel Team on 10 Sept 2022
Hello Mary, Thank you for choosing us for Your vacation. We are glad you are satisfied and we hope to see you again. Best regards XII Century Heritage Hotel Team

10/10 Excellent

Håkan

Stayed 1 night in Sep 2022
Response from XII Century Heritage Hotel Team on 5 Sept 2022
Hello Hakan, Thank you for choosing us for Your vacation. We are glad you are satisfied and we hope to see you again. Best regards XII Century Heritage Hotel Team

10/10 Excellent

Sally

Stayed 2 nights in Aug 2022
Response from XII Century Heritage Hotel Team on 5 Sept 2022
Dear Sally,Thank you very much for your review and for choosing us for your vacation. Hope to see you again.Kind regards

4/10 Poor

William

Stayed 1 night in Aug 2022
Response from XII Century Heritage Hotel Team on 5 Sept 2022
Hi William, thank you for your feedback.Best wishes

10/10 Excellent

Mirlan

Stayed 2 nights in Aug 2022
Response from XII Century Heritage Hotel Team on 13 Aug 2022
Thank you for the feedback. We are glad that you are satisfied. We hope to see you again. Have a lovely day and rest of the vacation.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Frustrating room experience
We had two rooms and in one of these the air conditioner failed. The staff repeatedly challenged me that the air conditioner was working fine and I needed to give it more time. My sons finally came to our room and said they could not stay in their room any longer as it was too hot. I told the from desk lady and she challenged me again. I took her to the room and she admitted the room was not cooling. I told her that I should not be expected to pay for a room that was unusable and she agreed. Then, when the evening manager came, she argued with me aggressively that I was wrong. I left in utter frustration as I was so angry. Later, I went to the front desk again to settle the issue. She had me pay extra to have my two boys stay in my room. I did not, however, have to pay for the unusable room after a long discussion. This was a very frustrating experience for me and my family.
Stayed 1 night in Aug 2022
Response from Hotel Management on 9 Aug 2022
Hello Mr Cook, As we already told you, the AC im the room of your Boys were perfectly working before your arrival, since guests that left it earlier, didn't complain. The room was cool also when Maids were cleaning it. Your aggressive behavior, shouting and banging your fists at the reception desk, closing your ears so you don't hear what we want to propose to you was frustrating and frightening for our employees. Please avoid staying at our hotel in the future!!!

10/10 Excellent

Máté

Stayed 1 night in Jul 2022

10/10 Excellent

Jorge

Stayed 1 night in Jul 2022

10/10 Excellent

Tod

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent rooms and staff!
Stayed 3 nights in Jul 2022
Response from XII Century Heritage Hotel Team on 24 July 2022
Hello Tod, we are very glad you liked your stay with us, hope to see you again. Best wishes, XII Century Heritage Hotel Team

8/10 Good

MYRIAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from XII Century Heritage Hotel on 22 July 2022
Thank you for the feedback. We are glad that you are satisfied. We hope to see you again.

10/10 Excellent

Petar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from XII Century Heritage Hotel on 14 July 2022
Thank you for the feedback. We are glad that you are satisfied. We hope to see you again.