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"Everything was great until I could not get into my room! They fixed the problem within 45 minutes but it happened twice! Luckily I was not in dire need of my medication or other things that were all on the other side of the door!"

"Very nice and the maids were there everyday and every respectful."

"Everything was fantastic "

"T"

"My family and I had an excellent experience. Everyone was super nice and friendly. The room was super nice, spacious, clean . Room service was excellent. The rooftop bar was relaxing, they just need a good dj for Saturday night. "

"It was close to airport,great staff and welcoming atmosphere "

"The Kapok was fantastic. The staff were extremely friendly and helpful. The hotel has great restaurants and the food was amazing. The complimentary breakfast was a great way to start the day and delicious. The location is a set back from the port and downtown, however, they are easily accessible. The hotel is in a walkable and safe location."

"Early check-in"

"Some very small ants in the room; Breakfast prepare too long, but taste good"