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"I had a big problem getting the key to the room. There was no note or message to explain how to get the key. I tried to call several times but there was no answer. It was a most challenging experience."

"Personal könnte aufmerksamer sein gerade beim Frühstück"

"Clean, good scent, nice decor, great breakfast "

"Nice."

"This is a beautiful old hotel property. It has great bones and the rooms have been updated and modernized nicely. That said, there are some very quirky aspects to the property. Firstly, there is no reception - just an automated machine that provides a key card. This means that there is no one to ask about parking, amenities etc. The second thing is that no one speaks English at all. The cleaning staff was very sweet but could not speak a word. We had to use Google Translate for all...

"Charming, family run hotel in a quiet section of Plauen, close to the city center. Breakfast included and really good. Staff helpful. Owner kind enough to sell me a beer even though restaurant had closed. She found me a charger for my IPad, Room was small but comfortable, clean and priced well. Book early, this hotel is popular and fills up fast."

"Super"

"Excellent Hotel in an old Palace. Room was very good and clean. Restaurant food and staff excellent. Hope to stay there again"

"Look forward to staying here again!"

"Nice breakfast, pleasant staff and simple clean room."

"Das Frühstück ist mehr als einfach und dafür mit 14,90 € als sehr hochpreisig einzustufen. Bei der Dame vom Frühstücksservice hatte man das Gefühl Störfaktor zu sein. Fragen beantwortete sie eher schnippisch."

"The staff were incredibly kind and went above and beyond to make my stay comfortable. Kiara in particular, she works the front desk, is a pure delight and she herself would be the reason I would visit again. "

"Das Zimmer war neu, allerdings war die Regendusche defekt, die Spülung funktionierte nur eingeschränkt und die Lampen an den Betten waren wackelig."

"The room wasn't so spectacular. Very simple with no extras. "

"Die Wohnung ist sehr neu und sauber. Der Check-in verlief reibungslos."

"Sehr aufmerksamer Service beim Frühstück. Sehr vielfältiges Frühstücksbuffet, das mit Sorgfalt angerichtet wurde und viele selbstgemachte Sachen enthielt. "

"The hotel had its good days many years ago, but still can offer spacious rooms, good breakfast choice and very good price to value ratio. Unfortunately, if you arrive late, there are no possibilities to buy groceries nearby and almost all restaurants are closed in the evening..."

"Too short a stay to tell."

"Wonderful expérience ! Fabulous room "

"A fabulous, "Jugendstil" hotel,Tastefully renovated. Exceptionally friendly service. "