Trecastagni Apart Hotels

"Unfortunately this hotel has seen better days! Hallway carpets were disgusting/dirty, and the room was not much better. The photos on Hotels.com do not relate to the reality of what is the hotel. On a positive note, the women who checked me into the property was very nice! "

"Very nice comfortable room although our room lacked a decent view. We had a recurring problem with the keycard failing to open the door to our room. After repeated trips to the front desk they eventually gave us a physical key which worked fine. The hotel had a terrific hot breakfast with great variety. The location is very good just uphill from the pedestrian area. We used the valet service for our rental car which worked fine. Be careful driving the one way road to reach the hotel. The road turns right at the Messina Gate and a block up the street you MUST turn right through a narrow arch to reach the hotel. If you miss this turn you will spend 20-30 minutes on a confusing route to have another go at it. "

"The hotel is very good, very clean. Fantastic view from the breakfast room on the fourth floor. The service is very polite. I appreciate the freshly squeezed orange juice. One thing that surprised me was that when checking out, I was told that I had used the mini bar, which was not true."

"The situation is ideal. Close to the main monuments, a safety area. Staff is very friendly and rooms are spacious and clean. Breakfast good. 100% recommendable"

"We had a problem with your room with your air-conditioning and the staff was very prompt and caring."

"Very nice hotel, great location. Rooftop bar is a great space, and Giussepe (Peppino) was terrific - professional, friendly and a great bartender."

"More than acceptable! Only misgivings was the airco in the room was off"

"Spacious clean room with excellent staff"

"Problems with room , the heater, the water sticker in the bath tub, blanket stained"