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"Disappointed. Not friendly. Expensive menu. Close to airport. Clean bed. Good shower."

"I’ll start with the staff, because they represent the heart and soul of this hotel, Kimberly, Dane, Christopher, Aryel the bartender, who makes THE BEST dirty martini’s! And our servers who’s names I forget, however, who’s smiles and EXCELLENT service we cannot! From the housekeeping staff who kept our room immaculate to the brother who picked us up and dropped us off at the airport, this didn’t feel like a hotel, everyone made us feel like family! There aren’t enough words to describe how delicious the food and drinks are, from breakfast to dinner, food was at least 5 stars! Although there isn’t a gym or pool…yet, they’re working on it and you’d expect more noise from the construction and yet, we slept like babies with zero noise while in our room and minimal while enjoying breakfast on the roof deck. What surprised me was the shopping center attached to the hotel, prices were reasonable and the people were friendly, Justin is such a warm young man, and yeah, if it sounds like I’m a fan boy, I am! I have travelled extensively and mainly booked resorts, from London, Paris to Hong Kong, Tokyo, Taiwan, Jamaica (my homeland), Costa Rica, Luxembourg, Amsterdam, L.A. and of course my current home Manhattan, and Golden Bay has proven to be one of our favorite places in the world…so far! This hotel’s most valuable resource is its people! We will be back in two months, and bringing more of our family because the employees of Golden Bay made us feel like family. God Bless Golden Bay! "

"Modern and newly renovated room, spacious and clean. Lovely grounds and pool area. The house is gated and that felt extra safe. Downside was thin walls. We could hear guests in other rooms through the walls."

"Everything was just as pictured. Food was really good but pricey as expected for a hotel like this. There is not much around the hotel but it felt safe and staff were very helfpul."

"I booked this hotel for the pool. Within 2 minutes of booking, they sent me a note saying their pool is under construction. I requested to cancel. They told me to contact Expedia. Expedia told me to contact the property. We didn't stay there and both the hotel and Expedia have refused a refund."

"Very nice hotel"

"Staff was great ..pool , restaurant ,bar all were awesome..only 2 major problems 1st every phone number I tried ( including the key card holder and Expedia listed number) didn’t work. Front desk gentlemen gave me a number that was not close to not one of the numbers on the website or on Expedia or their in-house key card holder. 2nd I understand it was a super busy week for them however, the room I got everything was amazing except the fact that I felt like I was in a closet not one window and unfortunately, they said they didn’t have another room to give me, I felt like it was a cave but a really nice cave. Tahinia & Jamir (sorry if I misspelled it.) a great first impression when you walk into the hotel both are very kind very polite and very helpful."

"It’s rustic but the staff make it a very enjoyable stay."

"This was just a really nice and comfy place to stay. Everyone was very friendly and helpful. We would stay here again sometime."