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"One of the staff was super nice! I was disappointed with service from "

"t was a great stay over the New Year holiday. I needed to spend a few days in Hamburg and chose this hotel because of reviews. I am happy that I did. The check in was very swift; I received an email few days prior to my trip, asking to check in online and provide my documents. I complied and got a confirmation. When I have arrived to the hotel, the staff was extremely helpful and friendly, they were able to check me in before the usual time and I di not have to wait. My room was really good, nice view from the window, everything was working a very comfortable bed, a well equipped bathroom, 2 free bottles of water. The breakfast was a great choice of cold and hot food, everything was fresh. It is buffet style, so you won't be hungry. The maid service was great, my room was cleaned properly, towels changed and even got more water bottles. The hotel has a sauna and a small gym. The location of the hotel is very convenient, it is very close to the metro station ( U1 line) and a local bus station. There are a few supermarkets, including cafes and restaurants. Also the hotel is right in the park, so no noise from the traffic. I really enjoyed my stay."

"yes"

"Very nice hotel and convenient location…. Highly recommended for a family trip "

"Room was great. Basic but quiet and I slept well. The breakfast was really good, if you have time get it. "

"Beautiful hotel, great amenities and spacious comfortable room. "

"Room clean and comfortable, staff helpful. Rooms would be better if they included hot drink making facilities "

"Beautiful room, fast check-in, friendly helpful staff, thank you :)"

"Great place to stay overnight and have a nice dinner and easy access to main autobahn."