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"Attentive service. Kind owner. Clean, comfortable, stylish space. Big bath tub for relaxing. Beautiful views of the river and hills. Offers meals you cook as part of the stay."

"最上川のすぐ近くで、どの部屋の窓からも最上川が望めます。 2024年の水害で、大きな被害を受けられてからの復興は、大変だったと思いますが、笑顔で、迎えて下さり、スタッフ一人ひとりが、細やかな心配りをして下さいました。 横なぐりの雨の中、車からどうやってフロントまで、行こうかと思い悩んでいたら、傘を持って駆け寄って下さいました。 温かい気持ちになれました。 スタッフ皆さんのおかげで、山形旅行は、とても心に残るものになりました。徳島から、来て良かったです。ありがとうございました。"

"Good"

"Everything was good and felt very nice but just one thing i felt uncomfortable was that there was no shower in the room. So guests need to go public spa when they want to take a small shower. …"

"Exceptional service, rooms, and breakfast. Staff went above and beyond. Very high caliber. Hot baths were some of the best we experienced. Highly recommend this place"

"Room with nice view, dinner is super, breakfast ok la"

"Outdoor onsen and facilities were impeccable!!"

"そもそもシティモーテルのため、お部屋も広くベッド、バスルームも最高。その他ウェルカムドリンクやデザートもあり、朝食もかなり丁寧に作られたのか出てきます。ビジホ泊まるより断然満足！！"

"朝夕とも食事は美味しく頂きました。山菜を中心に自然いっぱいな肩骨的な食事でした。 　部屋キーは2名利用だったため、特に温泉行く際キーが2つあるといいなと思いました。設備面では部屋窓が大きく銅山川が見渡せ圧巻でしたが、窓ガラスの汚れが目立っていて清掃すればいいなと思いました。"

"Water too hot"

"Great place to stay. Excellent friendly staff"

"All the Route Inn hotels we have used have been spotlesslu clean. This one too. It is a bit out of town but their simple dinner menu was enjoyable. "

"The room is good, but there are steps up and down. It's a half-hour taxi ride from the city center, so unless you drive, it's not convenient. The beach in front is filled with garbage. Breakfast and service were good. "

"Great hotel with everything we needed. Staff were friendly and helpful. Super close to the train station."

"Nous avons été surclassés à cause d’un bruit dans notre chambre initiale Personnel très aimable et dîners en demi pension terriblement copieux Vue magnifique sur des îlots tout à côté de l’hotel"

"It was really great, clean rooms and great staff"

"All good except the breakfast is really over rated "

"I liked that there was free parking 5 min away as hotel is near to the free parking at the train station. Parking at hotel itself runs out fast. The twin room is pretty big and location is very central"