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"It's the staff that make the difference. It's like a home away from home . "

"It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean."

"Clean room and big area. The water pressure was a bit slow. "

"Lovely hotel, great position for visiting Llandudno. Beautiful breakfast, lovely friendly and helpful staff. The bedroom could do with a good update. Room 6 bathroom was small, beautiful sea views. A little updating of property would be good. But other than these things we had a lovely few days."

"Room excellent with coffee/tea . Spa very rwlaxing. Staff first class."

"Breakfast was excellent with a great selection of food on offer. I could not fault breakfast staff,housekeeping staff or any other staff members. Everyone was very friendly and polite."

"First time to this beautiful hotel we will be back. Staff friendly & very helpful. While we was there we had an evening meal which was delicious. Car park at the back of the hotel was brilliant plenty of spaces. Nice walk to the water front which is only a short walk."

"Lodges. And the entire resort was immaculately clean. Staff were friendly and polite. Breakfast was great. Spa and leisure was brilliant. Overall had a lovely stay, would highly recommend and will be returning in the summer!"

"Overall a nice stay. Lovely staff. Great location right across the street from the water. The hotel needs to perform some maintenance in the room we had. "