Townline Hill Holidays from AU$3,135

It’ was complicated.

Beautiful lobby and room decor! It was a treat to stay here. Staff was wonderfully friendly and helpful.

Has the best location, conveniently located at the end of Whistler Village. The unit was very clean and has the most comfortable bed.

We had a beautiful view of Whistler Village from our room, and the hotel was wonderful. I loved the room we had. The only reason I didn't give it 5 stars for everything was flies. Pets are allowed at this hotel. We didn't bring our dogs, but when we arrived there was smeared dog poop on the balcony outside our living room area and it was attracting flies. We had to be careful to close the door to the balcony or flies came in. The next day we asked the front desk if they could send someone to clean it. We stayed 6 nights and in that time no one came to clean the balcony. We were also a little disappointed no one vacuumed during our stay. My husband and I had chips the second night and some crumbs fell to the ground. The whole time we were there no one vacuumed the crumbs up. My husband also had a problem with the breakfast buffet on the second day. When he went to pick up a waffle, a fly flew out. He decided to have fruit and yogurt instead, and fruit flies flew out of the fruit when he scooped it. I continued to eat breakfast there. I thought the hot food was great. My husband refused to eat at the buffet again. When he told the staff about the flies he saw on the food, they left it there for others to eat. The staff was extremely nice, and tried to understand, but I don't think they understood English enough to know what the issues were. I later learned September is fruit fly season in the Pacific Northwest. During other months flies may not be as noticeable.

We stayed at Pan Pacific Whistler Mountainside during the winter and loved the location; just steps from the chair lift and gondola, making it incredibly convenient for skiing. It’s also walking distance to restaurants, a supermarket, and a pharmacy, which made things easy for our family. The room had a full kitchen and fridge, which was great for preparing meals. It was a bit dated, but clean and comfortable enough for me, my children, and my brother. The check-in and check-out process was smooth, and the staff were all very friendly and helpful. There’s a restaurant and gear store right in the hotel, which added extra convenience. On-site parking is available and priced similarly to other hotels in the area. Even though the hotel is right on the main street, it was surprisingly quiet at night. I would definitely stay here again in the winter. However, I didn’t enjoy the summer experience as much due to dust and construction in the competitive biking park, which affected the mountain views. Overall, a great spot for a winter family getaway!