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"Very beautiful place, the rooms were clean. The stuff was terrible, zero smile and unless you speak French they won’t even try to communicate with you!"

"Had a great one night stay with no issues! Extremely clean facilities. Super friendly service from the front desk staff, driver, and cleaners. I was so grateful for the free airport shuttle. I emailed in advance to book and the driver was outside holding a sign with my name. Seamless service! The gym is awesome, my only feedback is to add disinfectant spray or wipes for guests to use after using each machine or piece of equipment. There was a cleaner wiping things down but I'm doubtful this was actually disinfecting. Thanks so much!"

"The Rhino is finished. Very depressive atmosphere, the whole resort needs a massive change, what’s overdue for probably ten years. The rooms only have windows in the front door, that gives you daylight for a little part of the room. The other 2/3 is always dark. If you open the curtain everyone can watch you in the room. I had a bone in the swimming pool, the pools are filthy. The same with the sun beds, dirty-full of marks and sweat. The staff walks around like they don’t want to be there. You barely get a hello from the guys at the reception. There was nothing positive. The atmosphere was spuky. Rhino is finished, maybe a 3 star hotel."

"Extremely well done! Everything about this place was phenomenal. Truly enjoyed myself! "

"The room was absolutely gorgeous and the staff went above and beyond to decorate for my husband's birthday. The food was delicious and they were very accommodating with all our requests. One of our favorite moments was seeing all the monkeys running across the property. They seemed so carefree and it was an amazing experience. Our only issue was the outdoor shower was freezing cold. We would definitely recommend visiting."

"friendly staff, they have a private pool"

"exceptionnel"

"Breakfast goes until 10:00 a.m. At 9:00 a.m., the only food left was bread. The fitness center does not have any equipment that actually works. Things were broken in the room. Not worth staying here."

"Our Family Room could use a little refreshing, but aside from that, our stay was absolutely perfect. The breakfast and lunch kitchen teams were exceptionally kind and attentive, and the reception staff were equally welcoming and professional. I also needed to work during my stay, and the internet connection was excellent — fast, stable, and very reliable, which made a real difference. Food was also diverse and very good. I have stayed in many Novotel properties, particularly across Europe, and this one truly stands out as the best experience I’ve had so far. A special thank you to Ousmane, Safietou, and the lovely lady welcoming guests at the restaurant entrance for their outstanding service and warm hospitality. We will gladly return."