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"Room was a good size and cleaned regularly. Staff were friendly. Location was good. Basic breakfast and kitchen facilities were provided."

"It’s low season here and the hotel is by no means full but we couldn’t check in at 2pm and we couldn’t stay longer in the room. Shame. Even though there was coffee and tea in the rooms, there was no ‘crema’ or milk. I asked for some and was directed to the restaurant where they wanted payment for a cup of milk. Shame. Couldn’t even sit in the restaurant and buy a drink when we left the room as we were told it was closed. Shame. We have been travelling around Chile during low season and all the...

"We could not get in room...had to download an app climbed to 3rd floor with a standard key then dpor would not open had to comee back to front drsk download some app to enter room...crazy didnt work spider in bed stayed twice not coming back"

"This is a good hotel, with pleasing common areas and confortable bed."

"This property is centrally located, with an easy 5 minute walk to the Plaza de Aramas of Las Serena. We arrived very late and without a reservation; however, we were treated well and got 2 nice rooms as requested. The underground locked parking was also quickly opened for us to speed the check in process. Very nice free and complete breakfast buffet, with no add-on items at extra cost. The only fault were the tub/shower combos in both rooms. The glass partition for the shower is not large...