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"The team at Sombra del Agua went above and beyond to make our recent trip a truly unforgettable experience. Not only did they provide exceptional accommodations and service at their beautiful hotel, but they also facilitated a fabulous dinner for our large group. The beds were very comfortable and the location is perfect. The hotel used to be an old home, so there isn’t the best insulation. They have a sister hotel that has more updated rooms and a spa & gym. Both restaurants are amazing. "

"The staff were the best thing about this place. They were friendly and very attentive to our needs. They really went about and beyond. "

"Super clean, super cute place to stay. Everything at walking distance Just beds are super hard and uncomfortable to sleep in "

"Best Location !"

"I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience! "

"This is an excellent property that I love to recommend in San Cristobal de las casas Chi"

"The hotel was excellent – just a short walk from San Cristóbal’s central park in a safe area. The facilities have lovely colonial touches that give it real character. Comfortable, well located, and great value for money. I’d happily return."

"Very nice "

"Super pretty room! Wish we had stayed for more than one night "