Totara Peak Holidays from AU$1,705

Very clean hotel. Easy access to check In and out. Will stay here again

Definite potential but needs some polish. There was a sign announcing new ownership so maybe things were in flux. I was in room 104 which was on the first floor and corner of building facing an intersection of two alleyways so a little noisy. You can hear everything - my first night I got up and complained because the room directly above was using a vacuum or a mechanical air pump at 11:30 pm. Moving around something heavy and walking back and forth. The rooms have no rugs (verified with my colleague who stayed in floor 3. Also my room’s toilet would run when the above toilet would flush so every so often and in middle of night I’d hear the toilet which was odd. Both nights were noisy which wouldn’t be as annoying if i wasn’t traveling for work and had early AMs. Additionally there is no coffee machine in the room nor complimentary coffee in the lobby in the AM. You can order a coffee but it’s overpriced for an automated touch screen beverage. I enjoy a cup of tea at night and bring along a couple of bags and when asked I was given a cup of hot water. I did appreciate their still/sparkling water dispenser that included flavor waters in the lobby. The location was great - a short walk to bakeries and restaurants in a quiet part of Beverly Hills. So much potential but some small amenities you’d expect at a boutique hotel in BH were lacking.

Housekeeping needs improving

My recent stay presented a few challenges, primarily concerning a non-functional shower that took over two days and multiple attempts to address. Despite notifying the front desk three times that it was permissible for a repair person to enter my room in my absence, the issue remained unresolved. The bathtub did not have a drain stopper which led to a rather unconventional bathing experience. Despite the plumbing woes, the hotel's excellent price point and strategic location proved to be significant upsides. Its proximity to the Hollywood area was a major advantage, allowing me to avoid the notorious Los Angeles traffic during my frequent visits. Furthermore, the abundance of DoorDash options and speedy deliveries in the area was incredibly convenient throughout my stay. A standout feature of this hotel is its complimentary water service in the lobby. This sophisticated water dispenser offers a variety of flavors, the option to add caffeine, and even the ability to carbonate your water. I found myself frequently utilizing this machine, a true highlight amidst the inconveniences. Overall, while the shower situation was frustrating, the hotel's prime location, DoorDash accessibility, and the fantastic water dispenser certainly added value to my stay.

4th time staying here. Great for business and leisure