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"Beautiful views, clean and cozy aurora hut, overall great experience!! I wish we stayed another night!! "

"Check-in was convenient. The room was clean and quiet. The disappointment was that our rooms were in the basement with shared bathroom. They were not like the picture shows on the front of the water. "

" Dry clean and the staff were amazing. "

"Generally good Spacious room Good location Long wait to checkin Toilet badly positioned in bathroom Overall, expensive for what it is"

"The website lied about multiple things. They claimed to have laundry services on-site. There were available in the entire town. We arrived with no clean clothes, ready to wash them, and were stuck hand washing clothes in the sink. They also lied about having 24 hour reception. The reception closed right after we checked in. This left us stranded and unable to get help when we realized after getting to our room that there were no working outlets or lights in the bathroom and part of the bedroom. We had to shower in the dark and I couldn’t charge my phone near the bed. We washed our clothes in the dark. Absolutely ridiculous for the price. Moreover, the bed and floor were disgusting. I have photographs and videos of the absolute filth of the room. To top it all off, since I couldn’t charge my phone by the bed, my phone died overnight and my alarms didn’t wake me up in time for breakfast or checkout and instead I woke up to a worker barging into our room while we were in bed naked and asleep. We were yelled at while lying in bed naked to get out. The woman gave us no privacy during this exchange despite our clear discomfort at her staring at us naked in bed. This place was a horror. It was the only bad hotel on our entire trip and ruined the entire town for us. If we weren’t so horrified and uncomfortable about being yelled at naked while naked we would have gone to get a refund. Do not give these monsters your business. "

"Their included breakfast was great and having free use of 2 washers and 2 dryers (with laundry detergent) was a huge help. The staff was very friendly, and I'd gladly stay there again."

"Incredible service, clean and warm cabin in winter. Amazing location "

"Upon arrival, I discovered that the fire alarm in the room was over nineteen months past its expiration date. When I raised this concern with hotel staff, Chris was very rude and sarcastic and said that the alarm was still “working” because it had a blinking light — despite it clearly being expired and potentially non-functional in a real emergency. This was extremely concerning, especially considering Norwegian fire safety regulations require hotels to maintain fully functional and up-to-date safety equipment."

"There wasn’t a room when we checked in, but they transferred us to a sister hotel that had cabins by the sea. Breakfast was not included at this location "