Luxury Villa, 2 Bedrooms, Hot Tub, Mountain View

Reviews of El Silencio Lodge and Spa

4 out of 5
El Silencio Lodge and Spa
Bajos de Toro Amarillo, Sarchi Norte, Toro Amarillo, Alajuela

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 134 reviews" "
Rating 8 - Good. 14 out of 134 reviews" "
Rating 6 - Okay. 4 out of 134 reviews" "
Rating 4 - Poor. 1 out of 134 reviews" "
Rating 2 - Terrible. 0 out of 134 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Namas, Johns Creek

Travelled with family
Liked: Cleanliness, property conditions & facilities
This lodge and spa is located in a valley between two mountain ranges at about 5000 feet (compared to Monte Verde 4300 feet) and is considered to be within the range of cloud forest. When we arrived, we were checked in and the host was very nice but failed to give us clear information of how to navigate the privately owned cloud forest with very hilly resort location and four water falls all within the property. Even though we mentioned that my wife is just recovering from knee surgery he completely ignored the fact. It was very cloudy and misty, and we wanted to finish the waterfall trail that evening. There are no clearly marked trail makers, nor the maps given were accurate. Maps were schematic and could not be relied upon for trekking. When my wife and I followed the trail, we reached a fork and had to decide to take either the mystery trail or melody trail. The map or the board showed no information on the level of difficulty. Our check in host just mentioned that they were both in a loop. We took the melody trail which turned out to be a big mistake and we struggled a lot in the hiking. This could have been easily avoided by any indication of difficulty levels by the guide, signboard, or the map. In any case, we made it. The waterfall was just OK, luckily while returning we took the mystery trail which was much easier and well paved though at some forks there were no sign. I do wish the property will improve so the visit will be much better for others in future.
Stayed 2 nights in Apr 2024
Response from Oscar Esquivel | Front Office Manager on 22 Apr 2024
We sincerely apologize for any inconvenience you experienced while navigating our cloud forest trails, and we appreciate your feedback. Recently, we have implemented improved trail signage and markings to enhance the guest experience, ensuring easier navigation and accurate information about difficulty levels. We regret that our previous communication fell short of your expectations and hope that these enhancements will lead to a more enjoyable stay for future guests. Thank you for bringing this to our attention, and we look forward to welcoming you back in the future.

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Silencio was a magical place, and the perfect retreat for a few days of rest and relaxation in nature.
Stayed 2 nights in Feb 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Stayed 1 night in Feb 2024

10/10 Excellent

Suzanne

Stayed 7 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity
Amazing experience at El Silencio. Staff are very welcoming. I especially enjoyed the bird walk with Jose. Very passionate about the tour. The restaurant was delicious and everything was fresh and prepared perfectly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The location is beautiful and so peaceful. The waterfalls are in walking distance and only accessible to hotel guests which made it feel like we had the entire area to ourselves. Everyone was friendly and accommodating to us. They even let my husband request a special meal for his birthday. We will be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Joy

Stayed 1 night in Jun 2023
Response from Maria -Guest Relations on 12 June 2023
Thanks Joy! It was a pleasure to be your hosts!

10/10 Excellent

steve, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Hikes were spectacular.
Stayed 3 nights in May 2023
Response from Maria -Guest Relations on 22 May 2023
Greetings Steve! Thanks for choosing El Silencio Lodge & Spa. We are delighted to learn that you fully enjoyed our hiking offerings. The cloud forest charms the soul with mystical sights. We look forward to your return.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Sierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Excellent staff as well. Beware of the VERY steep mountain drive in…not for the faint of heart. But once you get here, the peace immediately takes over!
Stayed 1 night in Feb 2023
Response from Maria -Guest Relations on 6 Feb 2023
Warmest greetings Sierra! Our location is embedded in one of Costa Rica's most beautiful hidden secrets. The surroundings hold a perfect mix of stunning sights, peaceful ambiance, and extraordinary experiences. Thanks for joining us in this emerald paradise.

10/10 Excellent

timothy, Bradenton

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property is expertly maintained. The amenities were good. They are currently under construction, adding a new gym and yoga platform. The restaurant had amazing food with excellent service. The spa was very relaxing.
Response from Maria -Guest Relations on 2 Dec 2022
Greetings Timothy! It was a pleasure to be your hosts. Creating charming experiences of wonder is our passion and we are always eager to provide new services and facilities for our guests' delight. Thanks for celebrating your stay with the Expedia community. We look forward to your return. Our new yoga and fitness facilities will be spectacular!

10/10 Excellent

Andrei, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is huge and has direct access to 3 waterfalls and you can even swim in one of these. There is just one restaurant but the food is superb! Fireplace in the lobby and in some of the suites is a cherry on top. Because it's so isolated the only sounds you here on your deck are birds and river rushing below. Hot tub on the deck is also great - it's your own, so there are no chemicals added
Stayed 3 nights in Oct 2022
Response from Maria -Guest Relations on 31 Oct 2022
Warm greetings from Bajos del Toro Andrei! We were delighted to be your hosts and love to learn that you fully appreciated our secluded location, regenerative connections to nature, and premium amenities. We look forward to your return to this peaceful sanctuary.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will visit again
Staying at the hotel was amazing we enjoyed our time very much. Room was big and comfy with great maintenance from cleaning staff and an overall amazing experience of service from all of the hotel staff. Unfortunately some of the hotel was under construction and our room was close enough to hear some of the construction during the day, although sound insulation in the room was great.
Stayed 3 nights in Oct 2022
Response from Maria -Guest Relations on 31 Oct 2022
Greetings Dan! Thanks so much for taking the time to share your enthusiasm about El Silencio Lodge & Spa and its superb hospitality. Our upgrades and renovations are near completion and we are very excited to offer an even better experience for our guests. Our sincere apologies for the disruptions. We are relieved to learn that our sound insulation helped. Please do return soon to enjoy our new amenities and services. Kindest regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Maria -Guest Relations on 31 Oct 2022
Thanks! We love to learn that we earned a perfect 10!

10/10 Excellent

Therese Charlotte Melsom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The property is set in beautiful landscape. The staff was very attentive and the food was amazing. We enjoyed a complimentary yoga class as well as a guided tour to the waterfalls.
Stayed 2 nights in Aug 2022
Response from Maria -Guest Relations on 7 Sept 2022
Inspired travel is an experience that uplifts the soul! It was a pleasure to spark an intense sense of bliss and connection to nature. Looking forward to your return!

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful, quiet and perfect all around
Stayed 2 nights in Sep 2022
Response from Maria -Guest Relations on 5 Sept 2022
Thanks Yolanda! We were delighted to share our bespoke wonderland. Looking forward to your return!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cloud forest paradise
Top notch facility, services, activities, staff, cleanliness, professionalism - all around high quality. Beautiful property that celebrates nature. A perfect retreat from a busy world.
Stayed 7 nights in Jul 2022
Response from Maria -Guest Relations on 25 July 2022
Thanks for your enthusiastic celebration of El Silencio Lodge & Spa's enthralling setting and bespoke hospitality. We love to craft experiences that completely soothe away quotidian stress to highlight the very best of nature's healing properties.

10/10 Excellent

Heitor

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in May 2022
Response from Maria -Guest Relations on 12 June 2022
Thanks! We love to host amazing guests in our amazing destination.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. The spa offers excellent treatments. The yoga classes adjusted for the level and experience of the participants. The restaurant provided very healthy local dishes and the activities around the resort were great. The staff was always welcoming, helpful, and truly went above and beyond to make our stay memorable. Highly recommend.
Stayed 7 nights in May 2022
Response from Maria -Guest Relations on 12 June 2022
Thanks David! We are delighted to see that every aspect of your stay showcased our team's talents and commitment to superlative hospitality.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great! Kind personnel, nice place, excellent activities.
Stayed 1 night in May 2022
Response from Maria-Guest Relations on 10 May 2022
Thanks Jorge! We are delighted to share El Silencio Lodge & Spa's unique, indelible magic.

10/10 Excellent

uri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Maria on 23 July 2021
We were delighted to be your hosts!

10/10 Excellent

Yasmine

Stayed 2 nights in Jul 2021
Response from Maria-Guest Relations on 11 Jan 2022
Thanks!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent eco lodge
Stayed 2 nights in Jun 2021
Response from Maria-Guest Relations on 28 June 2021
Greetings! We love to showcase Costa Rica's cloud forest wonders. Thanks for joining us!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect anniversary stay
A perfect stay at our favorite hotel in the world! Thank you for the special things you did to help us celebrate our anniversary.
Stayed 2 nights in Jun 2021
Response from Maria-Guest Relations on 6 Oct 2021
Congratulations and thanks for letting us set the stage for an extraordinary celebration!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is breathtakingly beautiful! Every effort is taken to allow guests to enjoy their stay while preserving the delicate balance of the ecosystem. The staff treated us like royalty. We will treasure our memories of time spent here.
Stayed 1 night in Jun 2021
Response from Guest Relations -El Silencio Lodge & Spa on 9 June 2021
Breathtaking experiences is exactly what we aim to offer our guests. We craft our hospitality with caring details to let your soul fully enjoy the spectacular natural surroundings. Please return very soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the hotel & spa. This place is a must .
Stayed 2 nights in May 2021
Response from Guest Relations- El Silencio Lodge & Spa on 28 May 2021
Thanks! We love to be Costa Rica's must-visit cloud forest wellness destination. Looking forward to your return!

10/10 Excellent

MUKUND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Maria- Guest Relations on 18 May 2021
Thank you so much for joining us in this Costa Rica wonderland.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel.
This hotel was stunning, beautiful architecture, and flow of the natural landscape. The hotel had 3 waterfalls. Amazing food and outstanding customer service all the employees were extremely friendly and remembered my name.
Stayed 3 nights in Mar 2021
Response from Oscar Esquivel/ Reservations Manager on 27 Mar 2021
Hello dear Fernando, we really appretiate your good comments! and we hope see you in the future and be your host here at your second home El Silencio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Maria-Guest Relations on 22 Mar 2021
Thanks! It was a pleasure to be your hosts!

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Maria ESL on 22 Feb 2021
Thanks Tomas! It was a pleasure to be your hosts. We are delighted to see that your experience was superlative and we are grateful for your review.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay in Costa Rica
This was an amazing experience! So much so that my partner and I are thinking of planning our wedding here. The location is beautiful and the experience is just superb
Stayed 3 nights in Jan 2021
Response from Maria on 13 Jan 2021
Let the wedding bells ring Matthew! We would be so honored. Thanks for taking the time to share your enthusiasm. Looking forward to your blissful return.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Maria on 13 Jan 2021
Thanks Peter! Happy 2021!

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020
Response from Maria -Guest Relations on 9 Dec 2020
Thanks for choosing El Silencio Lodge & Spa as your special destination in Costa Rica. Please do reach out to let us know how your experience could have been improved upon. We always aim for excellence and appreciate constructive feedback to guide our efforts.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020
Response from Maria- Guest Relations on 4 Aug 2020
Greetings! Thanks so much for letting us showcase the green magic of Bajos del Toro, Costa Rica. El Silencio Lodge & Spa is a wonderful destination to reconnect with nature and the very essence of its wellness mantra.

10/10 Excellent

Edwin, OHIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet tranquil place to relax and enjoy the fresh mountain climate!
Stayed 1 night in Jun 2020

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, cozy spot, but a few issues...
This is definitely a gem of a spot. The rooms are spacious, quiet, and cozy. The grounds are very private and serene. The food was fresh and excellent. I was disappointed because of two reasons not related to the property itself: 1) I called ahead because my girlfriend had to get back to the airport for a late night flight (not an easy drive to the airport from here). I asked whether we should come earlier and could she get a shuttle back to the airport when it was time, instead of us killing all day waiting for her flight. They said no problem...except that evening when it came time for the shuttle the price increased by $100. What were we going to do? You have to pay it. 2) This property is NOT walking distance to the Poas volcano. If you're not familiar with the area and you want to see the volcano it's over an hour drive from here. Listed clearly on hotels.com is '35 minute walk' and that is completely false. If you're hoping to stay here because it's close to Poas you should find somewhere else
Stayed 1 night in Oct 2019
Response from Maria- El Silencio Lodge & Spa on 21 Mar 2020
Hi Steven! It was a pleasure to be your hosts. Thanks so much for celebrating your stay at El Silencio Lodge & Spa. We regret the situation with the third-party shuttle provider. We have taken measures to ensure that this doesn't happen again. Our location is right on the skirts of Poas Volcano, but on the other side of the public access road. Visiting this stunning natural landmark is possible, but driving is indeed necessary. It is totally worth it as a half-day experience. We regret that incorrect information was posted on your reservation site. Thanks for alerting us! It was a pleasure to be your hosts and we certainly hope to see you again very soon!

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020
Response from Maria -El Silencio Lodge & Spa on 21 Mar 2020
It was a pleasure to be your hosts! Thanks for selecting us as your charming, upscale, cloud forest destination.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind experience!
Our stay was amazing! Beautiful waterfalls, great hiking and an excellent spa. Loved the fresh squeezed juice delivered to our door every morning We will definitely be returning!
Fresh squeezed juice delivered every morning
Private hot tub
Beautiful breakfast area
Rocking chairs on private deck
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful place and the best attention ever
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature's Paradise
Exceeded expectations - the most surreal location. Will definitely return again! :)
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cozy and great food, awesome Spa. Enjoyed the trails to the waterfalls
Stayed 1 night in Oct 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay in paradise.
Wow. What a place. From the moment we were greeted by Roberto at reception we knew this place would outdo out expectations. The accomodation is immaculate, the area is stunning and the activity selection means guests will never be short of things to do. We will be back.
Stayed 1 night in Sep 2019

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing eco lodge
Amazing eco lodge. Perfect for a romantic getaway or to rest and connect with nature.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

jp, london

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with wonderful facilities in lovely and quiet location. Fantastic staff, great hikes and fun activities. Really good food and such a good experience here.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Will on 30 Apr 2019
Dear guest Thank you very much for your review. We were so glad to be part of your vacations. I hope we will have the pleasure of your visit in the future. Kind Regards William

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecofriendly and all about sustainable living! I really enjoy this property and everything it has to offer. There are many green options and the location is beautiful and the rooms astonishing.
Stayed 1 night in Feb 2019
Response from Will on 11 Mar 2019
Thank you very much for your nice comments I hope you had great vacations in Costa Rica Kind Regards William

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love El Silencio ,
Stayed 3 nights in Feb 2019
Response from Will on 2 Mar 2019
DEar Derek Thank you very much We hope will see you back in the future Kind Regards William

10/10 Excellent

Brigette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Getaway
Our stay was absolutely amazing. The staff, the accommodations, and the beautiful setting were all amazing. The Spa was also wonderful, most relaxing massage I’ve ever had. We didn’t want to leave!
Stayed 6 nights in Jan 2019
Response from Will on 5 Feb 2019
Dear Brigette Thank you very much for your comments. Our goal is offer a better service every date, we are so happy to know that we did a good job with you. We are so grateful because you gave us the opportunity to be part of your vacations. Kind Regards William Reservations Manager