Don't expect any service at this location. Period.
Though there were 2 people, this hotel staff refused to provide 2 door keys, saying we don't have extra keys. Weird but understandable. The room was hot, so tried to lower the room temperature. The front desk staff said they can't turn on air conditioning system because the weather is not that hot in April. I noticed each room has individual system air conditioner, so asked for the air conditioner to bevon. But they refused because it's not May yet.
What kind of service hotel this is. A local authority was called in and tried to resolve the issue, but I knew the police couldn't force it. Though I was aware of it, I hoped they should've learned a piece of service mind for the future guests.