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Hotel Don Simon

3.0 star property
Travelers find a welcoming base at this hotel where the restaurant serves local cuisine and staff provide expert assistance for planning day trips around the area

Choose dates to view prices

Located near the historic San Jose de Toluca Cathedral, Hotel Don Simon offers a warm atmosphere with amenities like dry cleaning, in-room WiFi, and free self parking. Guests can unwind at the bar, enjoy local flavors at the restaurant, and get tour assistance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
The current price is AU$67
includes taxes & fees
8 June - 9 June

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About this property

Hotel Don Simon

  • Hotel near The Cosmovitral
  • Located close to Portales de Toluca Shopping Center and San Jose de Toluca Cathedral, Hotel Don Simon provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a banquet hall and a lift
    • Tour/ticket information, a front desk safe and smoke-free property
  • Room features
  • All 72 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and dining tables.
  • Other amenities include:
    • Eco-friendly toiletries and showers
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, eco-friendly cleaning products and portable fans

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Up to 15 kg per pet

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 150 per person
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is Hotel Don Simon pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 15 kg per pet. There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Don Simon?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Don Simon on 8 June 2026 start from AU$67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Don Simon?

Self-parking is free at this property.

What time is check-in at Hotel Don Simon?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Don Simon?

Checkout is at noon.

Where is Hotel Don Simon located?

Located in Toluca City-Centre, this hotel is within a 10-minute walk of Portales de Toluca Shopping Center and San Jose de Toluca Cathedral. The Cosmovitral and Nemesio Díez Stadium are also within 1 mi (2 km).

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 164 out of 469 reviews
Rating 8 - Good. 160 out of 469 reviews
Rating 6 - Okay. 94 out of 469 reviews
Rating 4 - Poor. 20 out of 469 reviews
Rating 2 - Terrible. 31 out of 469 reviews

Reviews

Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Goog hotel. Clean and safe.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Waldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and clean property near the city center.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Michael

Great location, and the building felt safe and was quiet. The decor was sparse, however, almost to the point of being absent. Minimalism is fine. Not caring, which seemed to be the case here, is a different story.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The king bed was great! The restaurant staff was amazing. We will be back.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Efren

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Courteous staff
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Nadia E

Liked: Staff & service, amenities
👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great Location 15 min away from the STADIUM
Stayed 1 night in May 2025
Verified

6/10 Okay

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a decent hotel, however no air conditioner, there was hot water but there was trick to getting it to work, breakfast was good.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Haydee

El personal no
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monse

Liked: Cleanliness, amenities
.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Verenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a trick to making the hot water work and it made a loud pumping noise when turning on the sink hot water.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

jaime

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is clean but it looks and feels old, the rooms are very small and smell like sewer. My room didn't have AC, hair dryer, iron, safetybox, frige or ice maker. The hotel is within walking distance to Estadio Nemesio Diez, the city center and a few stores. I would not recommend this hotel unless its an emergency or if you are only staying for a day or two max.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gabriela Valdes

Disliked: Staff & service
Nothing special
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Edmundo

Disliked: Cleanliness, property conditions & facilities
Horrible!! Place
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Moises

.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Sergio Ernesto Chavez

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old.
Stayed 4 nights in Oct 2022
Verified

6/10 Okay

Myrian

Disliked: Cleanliness
Our room was changed from a king bed to a double room, wifi didn't work & the carpeting was dirty.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Harold

Liked: Staff & service
No hot water in shower
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Macario

Disliked: Property conditions & facilities
In the afternoon the room was extremely hot in there with no a/c bathroom very poor on lights including the shower area the hot water sistem very deficient some times it runs hot water some times don't
Stayed 4 nights in Mar 2024
Verified

4/10 Poor

Gloria

Disliked: Cleanliness, amenities
We arrived early from a long trip and were not allowed to check in until 3 pm. The staff when attempting to check in the second time were much friendlier and did let us check in 10 min early. The rooms did not have air conditioners and the small windows did not provide much ventilation. We did not have any type of soap in the shower nor hot water. We could not get the TV to function. Luckily we had purchased two rooms and the other did have a working TV, soaps in the shower and hot water. When we got back the morning of checkout we found all of our towels missing and my daughter who had been out to practice was not able to shower. The cleaning lady final came back with a towel 15 min before check out but it was too late as we had already packed all of our bags. Our rooms needed upgrades of furniture and ventilation.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness
Disliked: Amenities
I wanted to stay in a hotel close to downtown Toluca so I could walk to the main attractions. The hotel fulfilled this goal. However, it could have been much better. When we came in, we were sent to a room that was not cleaned yet. We had to go back to the lobby and get another room. Receptionist only gave us the key and the TV control. We came back late that night and the TV didn’t have many options and I couldn’t connect to the internet. Well, I asked next day about those things and reception printed out a paper with information about internet and TV service. Also, heat was bad the days we stayed (rooms do not have climate). So I have to ask again about what to do and then, they told me a fan could be borrow. I don’t know why I had to ask for those services, I would have wanted that the reception team was proactive on the needs of the customers. They are not customer oriented. And that it’s the major reason I gave them a 3 star rating overall. Hope they improve.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Yendi Atenea

Liked: Cleanliness, staff & service, property conditions & facilities
Esta bien ubicado aunque no esta exactamente en el centro
Stayed 1 night in Apr 2026
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación del Centro. Recomiendo agregar un ventilador a la habitación en temporada de calor, es necesario y un par de botellas de agua, ya que no había nada en la habitación. Gracias
Stayed 1 night in May 2026
Verified

6/10 Okay

Claudia

Disliked: Staff & service, amenities
Excelente ubicacion
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del centro, excelente servicio
Stayed 1 night in Apr 2026