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Best Western Toluca

3.0 star property
Hotel in Zinacantepec with free breakfast and fitness centre

Choose dates to view prices

Best Western Toluca combines the charm of a local coffee shop with modern conveniences like a gym and business center. Unwind with dry cleaning services, explore nearby attractions via the area shuttle, or dine at Los Arcos restaurant – guests rave about this hotel’s warm atmosphere.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Laundry
The current price is AU$91
includes taxes & fees
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Vialidad Adolfo Lopez Mateos No. 406, Zinacantepec, MEX, 51355

What's nearby

  • Autonomous University of Mexico State - 13 min drive - 5.7 km
  • Nemesio Díez Stadium - 17 min drive - 7.2 km
  • San Jose de Toluca Cathedral - 20 min drive - 8.3 km
  • The Cosmovitral - 21 min drive - 10.5 km
  • Galerias Metepec Shopping Center - 27 min drive - 15.8 km

Getting around

  • Zinacantepec Station - 8 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 37 min drive

Restaurants

  • ‪Las Tejas - ‬11 min walk
  • ‪La Tradición - ‬6 min walk
  • ‪El Dorado - ‬4 min walk
  • ‪Marisquería Toño - ‬14 min walk
  • ‪La Crepa Café - ‬15 min walk

About this property

Best Western Toluca

Property highlights
You can look forward to free breakfast, a coffee shop/cafe and dry cleaning/laundry services at Best Western Toluca. The on-site Mexican cuisine restaurant, Los Arcos, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • Free self-parking
  • A local area shuttle, a gift shop and meeting rooms
  • A front desk safe, luggage storage and a 24-hour front desk
Room features
All guestrooms at Best Western Toluca include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Heating and daily housekeeping

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  • Parking included
  • Free WiFi
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7.4 out of 10, Good, 291 reviews
The price is AU$61
includes taxes & fees
5 Dec - 6 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 10 km
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Best Western Hotel Toluca
Best Western Toluca
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Zinacantepec
Best Toluca Zinacantepec
Best Western Toluca Hotel
Best Western Toluca Zinacantepec
Best Western Toluca Hotel Zinacantepec

Frequently asked questions

Is Best Western Toluca pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Toluca?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Toluca on 7 Nov 2025 start from AU$91.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Toluca?

Self-parking is free at this property.

What time is check-in at Best Western Toluca?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Toluca?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Where is Best Western Toluca located?

Situated in Zinacantepec, this hotel is 0.9 mi (1.4 km) from Cyberbox and 2.7 mi (4.4 km) from Monterrey Institute of Technology and Higher Education. Salón Imperial and Mexiquense Cultural Center are also within 6 miles (10 km).

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Reviews

Best Western Toluca Reviews

7.4

Good

8.0

Cleanliness

6.0

Location

7.8

Staff & service

8.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 95 out of 277 reviews
Rating 8 - Good. 77 out of 277 reviews
Rating 6 - Okay. 57 out of 277 reviews
Rating 4 - Poor. 20 out of 277 reviews
Rating 2 - Terrible. 28 out of 277 reviews

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I did not expect was restaurant dining not available and the bar being closed as well. Aside from this it was a pretty good place to stay at a comfortable price.
Stayed 2 nights in Oct 2024

4/10 Poor

Norma

Disliked: Property conditions & facilities, room comfort

Hotel needs some upgrades.

The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Stayed 3 nights in May 2024

2/10 Terrible

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
Faltan la habilitación era súper pequeña y sucia ! El baño tenía moho y el estacionamiento estaba inundado
Stayed 1 night in Sep 2025

8/10 Good

Claudio

Liked: Cleanliness, staff & service
Pues esta viejo y le fallan varias cosas pero limpio y buen servicio
Stayed 2 nights in Oct 2025

6/10 Okay

Ana Lilia

En una de las tres habitaciones que reserve, en el baño nos servía el foco del lavabo, en lotra de las habitaciones en el balcón había nido de palomas y por la mañana no dejaron dormir
Stayed 1 night in Oct 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar
Stayed 5 nights in Sep 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cómodas las habitaciones
Stayed 2 nights in Sep 2025

10/10 Excellent

Donaxy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo es servicio solo no tan recomendable para adultos mayores, ingresar a la tina de baño para bañarse es muy peligroso e incómodo.
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cómodas las camas El.lugar muy limpio Maravillosas instalaciones
Stayed 2 nights in Aug 2025

4/10 Poor

Omar

Disliked: Amenities, property conditions & facilities
El desayuno se sirvio despues de las 615 y no servia el restaurante.
Stayed 4 nights in Jul 2025

10/10 Excellent

GABRIEL

Son
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Property conditions & facilities
Disliked: Cleanliness
The property was very nice. However we had problems with the security box and to change rooms Then in the other room there was no hot water and there was no hot water. The employees were very kind and every thing was very clean.
Stayed 2 nights in Jul 2025

6/10 Okay

Jose J

Liked: Cleanliness, staff & service
Disliked: Room comfort
La habitación no tenía aire acondicionado , ni ventilador .
Stayed 1 night in May 2025

8/10 Good

Sofia Gabriela

Liked: Cleanliness, amenities
Algunas habitaciones tienen vista a un motel
Stayed 2 nights in May 2025

10/10 Excellent

Alondra María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia
Stayed 2 nights in May 2025

8/10 Good

Florencia Laura Rodríguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel antiguo, pero cómodo y seguro. Proporcionan lo que ofrecen en el anuncio
Stayed 1 night in Apr 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel confortable, limpio tranquilo, a las afueras de la Cd de Toluca, recomendable
Stayed 1 night in Sep 2024

2/10 Terrible

PABLO GILBERTO BLENDL

Disliked: Cleanliness, staff & service, property conditions & facilities
No servía el wc No tiene calefacción No cuenta con elevador y estaba en el 3er piso La tina tenía fuga y se inundo el baño La atención ofrecida no solucionó el problema (enviaron a la ama de llaves a solucionar el problema) Considerando el valor del costo del hospedaje realmente mucho que desear para una cadena de este tipo
Stayed 1 night in Dec 2024

6/10 Okay

José

Liked: Cleanliness, room comfort

Decepcionado

Me pareció muy descuidado el hotel. Focos fundidos Sin suficientes toallas en el baño Algo muy desagradable fue que la TV sólo tenía 4canales y uno de material porno, ES UN HOTEL FAMILIAR!!!! Adicional a ello el control remoto sólo funcionó un para de veces y luego nada. la habitación que me tocó da al estacionamiento del hotel de paso de a lado, mucho ruido risas, en la madrugada. Realmente pensaré bien si me vuelvo a quedar en ese hotel. Es una pena porque está muy bien ubicado para mis actividades en Toluca .
Stayed 1 night in Dec 2024

8/10 Good

veronica

Liked: Cleanliness, staff & service, amenities
Esta cerca de la salida hacia el nevado. El desayuno muy bien servido. La atención excelente. Falta mantenimiento a las instalaciones en general
Stayed 2 nights in Dec 2024

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortante.

Muy confortante, fuimos por competencia de mi novio así que llegamos sólo a descansar, muy relajante.
Stayed 1 night in Dec 2024

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La cama terrible y las almohadas peor
Stayed 1 night in Dec 2024

8/10 Good

Edgar Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy bien
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 2 nights in Nov 2024