Seasonal outdoor pool

Reviews of Days Inn by Wyndham Maumee/Toledo

2 out of 5
Days Inn by Wyndham Maumee/Toledo
1704 Toll Gate Dr, Maumee, OH

Reviews

5.6
Rating 10 - Excellent. 136 out of 939 reviews" "
Rating 8 - Good. 200 out of 939 reviews" "
Rating 6 - Okay. 187 out of 939 reviews" "
Rating 4 - Poor. 169 out of 939 reviews" "
Rating 2 - Terrible. 247 out of 939 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Bre-Elle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was good and rooms ok but the TV did not work and the hair dryer blew up 30 seconds after turning it off.
Stayed 1 night in May 2024
Response from Bruce on 29 May 2024
We are sorry you experienced the issues with the TV and hair dryer but thank you for bringing it to our attention. We have staff ensuring our guests do not have similar issues in the future. Thank you for taking the time to leave a review.

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and friendly staff.
Stayed 1 night in May 2024
Response from Bruce on 26 May 2024
We are happy you enjoyed your experience at our hotel. We appreciate you taking the time to leave a review.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. I would stay there again.
Stayed 1 night in May 2024
Response from Bruce on 26 May 2024
We are happy you enjoyed your stay with us and appreciate you taking the time to leave a review.

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for
Stayed 1 night in Mar 2024
Response from Bruce on 20 May 2024
We are sorry you didn’t have a good experience while staying with us however we thank you for taking the time to provide a rating, which helps us correct deficiencies.

8/10 Good

Mia

Nice area but wired people hanging around the property
Stayed 1 night in May 2024
Response from Bruce on 14 May 2024
We are pleased you enjoyed your stay and just to ensure the safety of all our guests the police do regular drive thrus around all the hotels in the area. We want all of our guests to have a pleasant worry free experience.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly my check-in was fast the room was comfortable and clean . I recommend this hotel to me other people
Stayed 1 night in May 2024
Response from Bruce on 12 May 2024
We are happy you had a pleasant experience during your stay and we look forward to seeing you again. Thank you for taking the time to leave a review.

10/10 Excellent

Christian Louie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have waffles for breakfast, sadly no eggs
Stayed 3 nights in May 2024
Response from Bruce on 7 May 2024
We are happy you enjoyed your stay and the waffles. We don’t have eggs at this time but we do have other options available for breakfast. Thank you so much for taking the time to leave a review.

6/10 Okay

Caleb

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is clean and all, staff was great, some amenities just need updated.
Stayed 1 night in May 2024
Response from Bruce on 4 May 2024
Thank you for taking the time to provide feedback, this helps us address issues that will benefit our guests.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bruce on 5 May 2024
We are pleased you had a good stay experience and appreciate you taking the time to provide feedback.

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and affordable
Stayed 1 night in Apr 2024
Response from Bruce on 29 Apr 2024
Thank you for taking the time to leave us a review. We look forward to seeing you again.

6/10 Okay

John

Stayed 3 nights in Feb 2024
Response from Bruce on 19 May 2024
Thank you for taking the time to leave a review.

2/10 Terrible

Joel

Stayed 7 nights in Apr 2024
Response from Bruce on 4 May 2024
Thank you for providing feedback.

6/10 Okay

Angela

Stayed 1 night in Apr 2024
Response from Bruce on 2 May 2024
Thank you for staying with us and taking the time to provide a rating.

10/10 Excellent

Jeganathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm place
Stayed 1 night in Apr 2024
Response from Bruce on 8 Apr 2024
We are happy you had a good experience during your stay and appreciate you taking the time to leave a review.

8/10 Good

Luther

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bruce on 5 Apr 2024
Thank you for taking the time to provide a rating for us, we look forward to seeing you again.

2/10 Terrible

Bret

Disliked: Cleanliness, property conditions & facilities
Bed bugs
Stayed 1 night in Mar 2024
Response from Bruce on 3 Apr 2024
We are so sorry you had a negative experience during your stay with us. Please be assured we have addressed the issue to ensure this does not occur again. Thank you for taking the time to leave a review.

2/10 Terrible

Lupe

Travelled with partner
Disliked: Staff & service, amenities
I was supposed to get a king size suite. 30 minutes before I arrived was told that I didn't have a suite because they were sold out. I was offered a king size bed. I need to be refunded. The person on the phone was rude. The pictures for this site were different. The pool was closed. I would not recommend this place
Stayed 1 night in Mar 2024
Response from Bruce on 29 Mar 2024
We are so sorry your stay was not as expected. We work hard to ensure a pleasant stay with our hotel and when that doesn’t happen we will do what we can to make it right. Thank you for taking the time to provide a review.

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees went above and beyond to accommodate an extremely late arrival and allowing for a late check-out. Thank you so much!!!!
Stayed 1 night in Mar 2024
Response from Bruce on 29 Mar 2024
Thank you so much for providing a review. We are happy you had a pleasant experience and hope that you stay with us again when in the area.

6/10 Okay

Dianna Brian

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Bruce on 28 Mar 2024
Thank you for providing a rating.

6/10 Okay

Essence

Stayed 5 nights in Mar 2024
Response from Bruce on 16 Apr 2024
Thank you for taking the time to leave a review as all reviews help make us a better hotel. We hope you consider our hotel again when in the area.

8/10 Good

Lamar

Stayed 1 night in Mar 2024
Response from Bruce on 27 Mar 2024
Thank you for taking the time to provide us a rating. It appears you were happy with your stay and we are pleased with that. Should you need lodging in the future, we hope you will consider staying with us again.

2/10 Terrible

Eshon

Stayed 1 night in Feb 2024
Response from Bruce on 21 Mar 2024
We are sorry that you were not happier with your stay, however if you could be more specific with the issues you had we could address them. However, thank you for leaving feedback.

2/10 Terrible

Courtney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty.. bugs on floor. Floors were absolutely sticky. Wall was sticky head board was sticky. We did not like our stay.
Stayed 1 night in Jan 2024
Response from Bruce on 2 Feb 2024
We do apologize for the negative experience you had at our hotel. We do take guest issues seriously and we are working to ensure that all our rooms are pleasant and inviting to our guests. Thank you for sharing your thoughts and helping to make us a better hotel.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was surprisely clean, smelt luke bleach when we walked in...desk worker was nice and polite also
Stayed 1 night in Jan 2024
Response from Bruce on 2 Feb 2024
Thank you for sharing your thoughts and know that we are working hard to ensure a safe, healthy and sanitized environment for our guests.

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
All pretty good, but could have been a little cleaner
Stayed 1 night in Jan 2024
Response from Bruce on 2 Feb 2024
Thank you for sharing your thoughts, and know that we are working hard to ensure a cleaner environment for our guests.

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing! Clean and very friendly staff!! Thank you so much!
Stayed 2 nights in Dec 2023
Response from Bruce on 2 Feb 2024
We are so happy that you had an enjoyable stay with us. We hope you come back soon.

10/10 Excellent

ERIN

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Bruce on 4 Feb 2024
Thank you Erin.

6/10 Okay

John

Stayed 1 night in Dec 2023
Response from Bruce on 4 Feb 2024
You input is of great value to us, we use guest ratings as a way to improve our services as well as continue doing what we are doing right. Thank you for taking the time to provide us a rating.

6/10 Okay

Amanda

Business traveller
Liked: Staff & service
Room was decent and the stay was ok. Our only complaint was that our room reeked of weed our entire stay
Stayed 2 nights in Dec 2023
Response from Bruce on 2 Feb 2024
Thank for you sharing your thoughts with us as it helps us to address the issue. We want to ensure all guest experiences are positive ones.

6/10 Okay

LaNeisha

Travelled with family
I stayed here with my two toddler kids. For about 4 days, staff was nice. Not a lot of food options but it wasn’t bad.
Response from Bruce on 8 Feb 2024
Thank you for taking the time to provide us a rating, and we will work on additional breakfast food options.

10/10 Excellent

Todd

Travelled with family
Liked: Staff & service, room comfort
Always a Hot Shower
Friendly & Helpful staff. Very comfortable bed and Always a Hot shower. Breakfast has a decent variety with hot coffee avalible all day. Our room was clean & comfortable but could use some updating. For the price, you can't beat this place to stay.
Stayed 4 nights in Nov 2023
Response from Bruce on 2 Feb 2024
Thank you for sharing your thoughts with us and we are happy to hear that you had a good experience with us. We hope you come back again.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to rate your experience at our hotel.

4/10 Poor

Patrick

Disliked: Amenities, property conditions & facilities
I had a handicap room, supposedly! First, no suitcase rack to place a suitcase. I had it on the bed which was very inconvenient. There were not racks to hang clothes on. No coffee maker or coffee in the room. One needed to use crutches and walk around building to the lobby for coffee. No grab bars by a very low toilet. With one functioning leg it was necessary to grab the sink, which by the way was very lose, and try pulling oneself up. There was no towel hook by the shower. One had to limp across the room to secure a towel. And lastly the shower floor was extremely slippery. I nearly fell when my feet slipped out from under me. Non skid pads desperately need to placed on the shower floor.
Stayed 1 night in Nov 2023
Response from Bruce on 2 Feb 2024
We are so sorry that you had experienced such hardships when visiting our hotel. We take all customer complaints and suggestions seriously and want to assure you that we have addressed the specific issues you brought to our attention. We thank you for taking the time to inform us so we can fix it. A positive guest experience is important to us and we are striving to ensure all our guests are happy with their stay.

6/10 Okay

Joann

Business traveller
Disliked: Staff & service, amenities
Not inviting or warm. Check in employee was rude. I wont return
Stayed 1 night in Nov 2023
Response from Bruce on 2 Feb 2024
We do apologize for the negative experience you had at our hotel and assure you that we have addressed your complaints with our staff. We value our guests and want to ensure a positive experience at our hotel. Thank you for taking the time to write a review because it helps us become a better hotel.

2/10 Terrible

Hakeem

Stayed 1 night in Nov 2023
Response from Bruce on 4 Feb 2024
We are sorry that you did not have a good experience with us. We take guest ratings seriously and are working to correct issues to make guest experiences better.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to rate your experience with us.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to rate your stay with us.

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Hey. The price was right but
It was a little run down, but was sorta expecting that. What I was expecting wasn't there. First thing after check-in I wanted to take a shower. Towels? Check. Mini shampoo and conditioner? Nope. Not so much as one of those mini bars of soap.
Stayed 2 nights in Nov 2023
Response from Bruce on 2 Feb 2024
We apologize for the inconvenience of not having the expected amenities in your room when you stayed at our hotel. Thank you for taking the time to write a review as it helps us become a better hotel.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Ho Hum
not to bad. fight in parking lot on last night there. very entertaining.
Stayed 4 nights in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to rate your experience with us. We are happy you were provided external entertainment during your stay, however, we would like to mention that the local police do make regular rounds between all hotels in this area in order to minimize these kinds of issues.

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband took pictures of fecal matter on the toilet handle and blood on the instructions on the back of room door. Showed front desk but they offered no compensation.
Stayed 1 night in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to rate your experience with us. We do take all issues seriously and have addressed the ones you brought up with our housekeeping staff in order to ensure all guest rooms are properly cleaned and sanitized.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Results of Renovation or Rubbish?
Room 126 was a bit outdated however, it appeared that the hotel was going through a renovation stage of some sort. I was not aware of this at the time of booking or I would have selected another option. The sink in our room drained extremely slow to the point of non usage. When the front desk was notified they were just like "You (wannanother) room? After getting settled in we didnt feel like repacking and starting all over. This should have been addressed before we arrived. We were advising them of the issue to see if it could be fixed at that point, guess not... The hot tub needed to be cleaned and faucet nobs were worn. It was hard to cut the hot water off and on. Our television remote was missing and the room smelled as if it required immediate air circulation. We obtained cleaning supplies. Cleaned the room, bathroom, and both tubs to our liking and aired it out as much as we could stand with the very cold weather outside. The bed appeared clean and made up. The local riffraffs outside of our room were harmless yet unsolicited. I would like to say you get what you pay for however after $204 for 2 days plus our own personal efforts and additional purchases, we should have just paid extra with a hotel chain that stands firmly behind their brand. Needless to say our stay was cut short and a loss was taken on our part. I pray the renovations are worth the investment for them. I have no intentions of dealing with Days Inn... 1st and last time.
Stayed 2 nights in Oct 2023
Response from Bruce on 4 Feb 2024
We apologize for the inconvenience and negative experience you had during your stay with us. We have been addressing housekeeping issues as well as maintenance issues with our staff in order to ensure all rooms are working properly as well as cleaned and sanitized. We thank you for you for taking time to let us know.

2/10 Terrible

Stephanie

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to provide us a rating.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, very clean
Stayed 1 night in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to provide a rating on your stay with us. We look forward to seeing you again.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money. Very friendly staff.
Stayed 1 night in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to provide a review. We look forward to seeing you again.

8/10 Good

Lance

Stayed 1 night in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to provide us with a rating.

10/10 Excellent

DeRon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to provide us with your feedback.

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, the rooms are clean, and the area is close to shopping and dining.
Stayed 1 night in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for your feedback and we are happy you enjoyed your stay.

8/10 Good

jordan

Stayed 2 nights in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to rate your stay with us.

2/10 Terrible

Krystal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was atrocious. There was literal feces on the bathroom floor, no toilet paper at check in and no garbage can. The room was half renovated, badly stained sofa sleeper and stained bedding. Smelled like dogs and cigarettes and only one heater worked and smelled like burning hair. Would not recommend under any circumstances. Completely disgusted with this property.
Stayed 1 night in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to provide us with your feedback. We take all guest concerns seriously and have addressed the issues you brought up. Your feedback helps us provide a better experience for our guests.

6/10 Okay

vincent

Stayed 1 night in Oct 2023
Response from Bruce on 4 Feb 2024
Thank you for taking the time to provide feedback.