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"Upon arrival nobody will help us they sending everybody home due to a typhoon no receptionist place was so dirty looks like a ghost town no security I feel so unsafe end up look for another place to stay it was terrible experience especially I’ve been trying to connect with customer support at Expedia no help me to I for uncontrollable situations they should give consideration to reimbursed the it was a terrible experience already on our end I think Expedia should check or update the resort they...

"Very good place to stay for family staycation! Everything was so lovely and it’s modern unique style really attracts people. We truly enjoyed our stay & will definitely recommend it to our families and friends"

"The staff were very courteous and attentive. The facility and restaurant can be improved. Our stay was in general good."

"The resort is tranquil and beautiful, the rooms intricately designed … but it is not senior friendly. Steps everywhere you go … to your room, the pool, to wellness programs both included in your room rate and many others you have to pay for. Meals are pre-ordered on a fairly limited menu. I’m glad we got to experience Nawa … one night to enjoy a very friendly staff and the natural beauty of the place was enough."

"We planned a weekend trip to Puerto Galera, leaving Manila on Thursday afternoon and stop in Batangas City. Alpa Hotel offered a good stay before taking the boat the next day morning to Puerto Galera. There is a restaurant, although the food was nothing special. I do recommend to try a Filipino cuisine dish. The hotel provides a shuttle to the pier."

"Fun place with lots of potential. We did the day trip to little Boracay through them. The kids loved it. Pool was great. Food was really good. Played billiards, but did not have enough time to kayak or bike. Bikes were very old, the one complaint. "

"The room is ok,but need more enhancement for a comfortable place to rest,it seems linens,pillow and pillowcases are somehow old..Cannot use the pool because this is not maintained hygienically,presence.of greenish something discoloration,there is presence of mold underneath..thank you.."

"What I did not like the most was the musty smell of the room. Did not bother to ask for room change as it will take a lot of time. Note that the smell stuck on my shirt after I woke up the next day. Also, the receptionist who took charge of our room assignments did not allow us for the three (3) rooms to be beside each other for the reason that they were not from the same booking. During the day, we learned that the cocoon beside our friend’s was empty. She even was petty to not allow us to...

"While sleeping there was a massive leak from upstairs "

"The Breakfast Buffet is delicious, a lot of food to choose from. The staff are very nice and helpful. View from the room is phenomenal (stayed by the beachfront 4th floor). Enjoyed riding the Banana Boat and walking on the floatable island."

"Awesome!"

"Great vslue clean hotel in centre of city"

"Room was musky; no glass nor cups in the room; no shampoo, conditioner or soap in the bathroom. Spotty coverage at the lobby desk."

"Pool was almost as advertised just wasn’t as hot as we expected. Basically room temp. Our internet was horrible. Kept kicking us off and couldn’t watch live tv because it would stop a lot. Place was beautiful and the staff was excellent. But for the price I was expecting a bit more of no hassle room issues. They do have free chauffeur service in local area and the staff was super helpful. "

"Closed to shopping mall and public market.Public transportation was easy to get.Staffs were pleasant. "

"room was clean and cozy, staff was helpful, amenities was awesome. worth the price. -Bartman (San Diego)"

"Staff were absolutely amazing ! Food was delicous ! Best chicken courdon bleu! Resort was beautiful ! And there was a reef right in front of resort to snorkel at !"

"Nice boutique hotel with great staff, perfect for diving as we are near all the diving spots. A bit secluded, need a boat to get out of resort. Great stay overall!"