The Grosvenor

Photo gallery for The Grosvenor

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In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of The Grosvenor

The Grosvenor

3.0 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Sheets and towels washed at 60°C
Map
26 Cains Terrace, Timaru

Explore the area

  • Popular LocationSouth Canterbury Museum6 min walk
  • Popular LocationCaroline Bay Beach11 min walk
  • Popular LocationAigantighe Art Gallery19 min walk
  • AirportTimaru (TIU-Richard Pearse)15 min drive

Choose dates to view prices

About this area

Timaru

Located near the beach, The Grosvenor is in Timaru Central, a neighbourhood in Timaru. Timaru Lighthouse and Tuhawaiki Point Lighthouse are local landmarks, and the area's natural beauty can be seen at Caroline Bay Beach and Ashbury Park.

What's nearby

  • South Canterbury Museum - 6 min walk
  • Caroline Bay Beach - 11 min walk
  • Aigantighe Art Gallery - 19 min walk
  • Timaru Lighthouse - 3 min drive
  • Botanical Gardens - 4 min drive

Getting around

  • Timaru Station - 3 min walk
  • Timaru (TIU-Richard Pearse) - 15 min drive

Restaurants

  • Royal Garden Chinese Restaurant - 2 min walk
  • The Station Café - 2 min walk
  • Sopheze Coffee Lounge - 3 min walk
  • Old Bank - 3 min walk
  • The Sail & Anchor - 4 min walk

About this property

The Grosvenor

Eco-friendly Timaru hotel in Timaru Central, near Caroline Bay Beach
Along with a casino, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
The Grosvenor offers 49 accommodations with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Timaru hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:30 AM–9:30 AM on weekends: NZD 13.00-24.00 for adults and NZD 13.00-24.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • TGB

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (1787 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance

More

  • 18 casino slot machines
  • Casino (2422 square feet of space)
  • Casino gaming table
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The property will be renovating from 7 January 2022 to 30 April 2023 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Business centre
  • Casino
  • Dining venue
  • Front desk
  • Meeting facilities
  • Laundry facilities
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Breakfast fee: between NZD 13.00 and NZD 24.00 for adults, and NZD 13.00 and NZD 24.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Grosvenor Hotel Timaru
Grosvenor Timaru
The Grosvenor Hotel
The Grosvenor Timaru
The Grosvenor Hotel Timaru

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 143 out of 603 reviews
5 - Excellent 24%
Rating 4 - Good. 271 out of 603 reviews
4 - Good 45%
Rating 3 - Okay. 129 out of 603 reviews
3 - Okay 21%
Rating 2 - Poor. 47 out of 603 reviews
2 - Poor 8%
Rating 1 - Terrible. 13 out of 603 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, decor a bit outdated but there was some building work going on. Really nice bistro in hotel, good location, free parking over the road.
Stayed 1 night in Aug 2022

4/5 Good

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very affordable boutique place
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Located above the restaurant/ bar so very noisey until midnight. Mold in the bathroom wasn't pleasant. Fantastic location for walk round town.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for what we got. Only down fall was that there was only two channels to choose from on TV. Other then that was great
Stayed 1 night in Apr 2022

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spending the night in car ….
We arranged a late check in as we left work late and had a 4 1/2 hour drive to Timaru. To make dure that they received special request i phoned them up in afternoon. Was told to phone number left on door and that person will come and open up. We arrived just after 11:30 pm only to find that persons phone was off. We ended up sitting in a small vehicle for the duration of the night. In 22 years in NZ and using various hotels i have never had this happen to me and i will NEVER give them the opportunity to do so again. The receptionist lady was very apologetic but that did not make up for poor policies.
Stayed 1 night in Apr 2022