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Reviews of Hotel Rio Rita

2.5 out of 5
Hotel Rio Rita
968 Av. Revolución Zona Centro, Tijuana, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 636 out of 1003 reviews" "
Rating 8 - Good. 169 out of 1003 reviews" "
Rating 6 - Okay. 72 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 97 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

SERGIO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Very kind. Best hotel to stay at in Tijuana!
Stayed 2 nights in May 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this place,,,,,,
Stayed 2 nights in May 2024

4/10 Poor

Maria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A lot of noise up floor rooms and hallway smells
Stayed 1 night in May 2024

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay I enjoyed it service was great .
Stayed 1 night in Apr 2024

10/10 Excellent

richard, Wildomar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ana, Covina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2024

10/10 Excellent

Amilcar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is in Avenida La Revolucion and close of everything.
Stayed 2 nights in Apr 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd or 4th time staying here. We like it for convenience.
Stayed 1 night in Apr 2024

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel staff was very helpful! We liked the Hotel Rio Rita the minute we arrived. Highly recommend it, the rooms were quiet and private even though it is in the center of town. There is a koi pond in the lobby; art is displayed throughout and there are lovely sittings areas on every floor.
Stayed 2 nights in Apr 2024

2/10 Terrible

Leonardo

Disliked: Cleanliness, staff & service
Nothing at all
Stayed 1 night in Apr 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. You are on Avenida Revolución and near all the action. Room and hotel is iconic. Great place to stay. Give it a try!
Stayed 1 night in Apr 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

Leticia Torres

Liked: Staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities
Always great!
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and convenient
Stayed 1 night in Apr 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and curtíos
Stayed 1 night in Mar 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area, elegant, safe and staff very professional.
Stayed 1 night in Mar 2024

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s very clean and staff very nice definitely i ll come back again
Stayed 1 night in Mar 2024

10/10 Excellent

Duc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel to stay in TJ Centro
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and how friends everyone is. The vibe is also very chill and professional. The art is awesome and brings an old school mixed with new culture feel.
Stayed 1 night in Mar 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Está bonito el lugar y limpio, no huele mal. Muy buena atención. Todos muy amables.
Stayed 1 night in Mar 2024

10/10 Excellent

Maira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really beautiful and very quiet. Love how it has its own theme. Very clean and beds are very comfortable. The only thing I did not like was that they don't have there own parking lot you would have to park in front and walk to the hotel but they do validate your ticket and at the end will bring it to you. Also, its very dark, minimal light in the rooms there isn't a lot of light to do your makeup. overall I really liked it.
Stayed 1 night in Mar 2024

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Christina

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Jose, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great love the art all around the hotel. I felt safe and the staff was very helpful. I’m definitely coming back totally worth it.
Stayed 1 night in Mar 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, but the elevator wasn't working.
Stayed 3 nights in Mar 2024

6/10 Okay

Angelica

Travelled with family
It's nice that they upgraded but the guest policy is very inconvenient for some who are there with family. Also they said they don't allow more than 3 people in a double occupancy.
Stayed 1 night in Mar 2024

2/10 Terrible

Nancy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They kicked us out try to pay for another room my friend tagged along then let us pay for another person to stay there and makes no sense so we got thrown out I wasn't gonna let my friends step in the car yet they didn't give us the voucher for the parking we paid for the hotel s***** experience
Stayed 1 night in Mar 2024

10/10 Excellent

Collard streyci

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m going to this hotel all the time
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great minus the construction work in the early morning. Other than that, great experience.
Stayed 2 nights in Feb 2024

2/10 Terrible

Luis

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and rude staff!!!
Stayed 1 night in Feb 2024

10/10 Excellent

bladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel 2nd time stay just would love more lighting
Stayed 2 nights in Feb 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and comment.

6/10 Okay

Sergio, Riverside

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Guest services was way too strict. No alcohol in lobby yet they sell alcohol in their convient store. Ladies at front desk Came off a bit rude. Also, they are still building and by 6am,woke up to loud construction noise. Other then that, location is great
Stayed 1 night in Feb 2024
Response from MANUEL M on 28 Feb 2024
We appreciate your preference and comments, we apologize since the construction is not ours but rather the building next door.On the other hand, I told you that the laws are very strict and only allow us to sell alcohol but not consume it in common areas, only in the rooms.

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel ! I’m very happy !!
Stayed 1 night in Feb 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and comments.We hope to see you soon.

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has unique decorations
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and comments.We hope to see you soon

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference, we hope to see you soon.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference, we hope to see you soon

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will definitely come back when I fly in
Stayed 1 night in Dec 2023
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and comments.We hope to see you soon

6/10 Okay

Patricia

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Super cute place, I love the art but the smell of cigarettes even in a non smoke room is crucial, I couldn’t sleep my throat was shutting down from the terrible smell of tabaco
Stayed 2 nights in Feb 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and comments.We apologize for the inconvenience, we assure you that we are amazed by this situation since the hotel is 100% smoke-free, on your next visit you can confidently approach the front desk and let us know.We hope you come back soon and have a great week.

10/10 Excellent

Antonio

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Na
Stayed 1 night in Feb 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and we hope to see you soon.

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude and the place was very unclean.
Stayed 2 nights in Feb 2024

6/10 Okay

Ray Joseph, San Francisco

Travelled with partner, Travelled with group
I liked this hotel. the only problem was: 1. the elevator was not working, 2. the music from surrounding venues was audible inside the room, it would be great if they provided complimentary ear plugs or better sound proofing options. i would stay there again, super close to all the action in revolucion..
Stayed 1 night in Jan 2024

2/10 Terrible

Pedro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an operation and the elevator didnt work. They would let the delivery guy in knowing i was in pain.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Amazing art.
Stayed 1 night in Jan 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and commentsWe hope to see you soon.Greetings.

10/10 Excellent

jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
2nd time staying here, always a pleasure 🙏. Bed was so comfy and clean as it should. Great peice for how close you arw to bars and eats. Elevator was down snd they put us on the 4th floor but didnt mind. No noises just peace and quiet.
Stayed 1 night in Jan 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and comments.We hope to see you soon.Greetings.

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and we hope to see you soon.Greetings.

10/10 Excellent

Federico

Travelled with partner
Clean and quiet
Stayed 1 night in Jan 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and comments.We hope to see you soon.Greetings