Top Hotels Near Ticket Office New Castle - Frenchtown Railroad in New Castle from AU$107

"There is no communication between front desk and housekeeping. The rooms don’t have towels and we have "

"Room was clean. Great staff!"

"Beautiful room. Everything was clean and fresh."

"We were very disappointed with our stay, especially given the accessibility needs of my adult son, who has cerebral palsy. The hotel charges $25 per day for parking, which was not clearly communicated ahead of time. There is also no complimentary breakfast, which felt disappointing for the cost of the stay. While there is a ramp leading to the pool area, the pool itself is not fully accessible. There is no pool chair lift, so my son was unable to use the pool at all. We stayed in an ADA room, but the beds were extremely high. My son could not safely transfer from his wheelchair to the bed without me physically lifting him, which defeats the purpose of an accessible room and posed a safety concern for both of us. In addition to these issues, the front desk staff were rude and unhelpful, which made an already frustrating experience worse. We choose hotels carefully based on accessibility, and unfortunately this property did not meet our needs. I would not recommend it to travelers with mobility needs or families relying on ADA accommodations."

"You definitely get what you pay for. There was very little to no water pressure and could certainly use some updating. Not terrible for just a night but would not recommend for anything longer. "

"Breakfast was not that good but parking was fine "

"Fast and easy "

"Easy parking and check in. The hotel is obviously old, but the newer shower was nicer than hotels in this range. "

"Room was clean and spacious. Comfortable beds and pillows. Good breakfast selection. Pool a d hot tub were nice but area could get noisy in the evening hours with kids taking over the pool and hot tub area. "