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Reviews of Astoria Galilee Hotel

Astoria Galilee Hotel
13 Bruriah Street, Sea of Galilee, Tiberias

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 77 reviews" "
Rating 8 - Good. 26 out of 77 reviews" "
Rating 6 - Okay. 11 out of 77 reviews" "
Rating 4 - Poor. 9 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

ORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assle on 7 Apr 2024
,תודה רבה לכם על חוות דעתכם המושלמת נשמח לראותכם שוב בין אורחינו

10/10 Excellent

Yaakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from assle on 13 Aug 2023
Thank you very much for your excellent reviewHope to see you again at our hotel

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great quality. Nice local ownership. Very friendly staff and accommodating.
Stayed 1 night in Jul 2023
Response from assle on 2 Aug 2023
Thank you Jonathan hope to see you again at our hotel

8/10 Good

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from assle on 5 June 2023
Thank you very much for your reviewHope to see you again at our hotel

10/10 Excellent

Julian

Stayed 2 nights in May 2023
Response from assle on 18 May 2023
Thank you Vey much

6/10 Okay

AL

Stayed 7 nights in Feb 2023
Response from assle on 9 Mar 2023
Thank you for your reviewHope to see you again at our hotel

10/10 Excellent

Jonipher

Stayed 1 night in Feb 2023
Response from assle on 22 Feb 2023
Thank you very much for your review

10/10 Excellent

Aviva

Stayed 3 nights in Feb 2023
Response from assle on 21 Feb 2023
Thank you Very Much for your excellent review

10/10 Excellent

mordechai

Stayed 1 night in Jan 2023
Response from Assle on 19 Jan 2023
תודה רבה לך על חוות דעתך המושלמת

10/10 Excellent

isabella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place in a historical hotel 😍
The hotel is clean, friendly, the manager of the hotel Avi was super nice and friendly, asked us after breakfast if everything was OK and gave us great tips for trips in the area of Tiberias. The hotel is a historical place, with lots of stories which Avi gladly told us 🙂 The staff were very helpful and nice.. A family hotel with a home away from home atmosphere! We will be back ❤
Stayed 1 night in Dec 2022
Response from assle on 8 Jan 2023
Dear IsabellaThank you Very much for your excellent reviewhope to see you again at our hotel

8/10 Good

Lucia Helena

Stayed 1 night in Nov 2022
Response from assle on 28 Nov 2022
Thank you very much

10/10 Excellent

tim

Stayed 2 nights in Oct 2022
Response from assle on 23 Oct 2022
Thank you

8/10 Good

shahar

Stayed 1 night in Oct 2022
Response from assle on 16 Oct 2022
Thank you

10/10 Excellent

gary, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay for the price
Stayed 1 night in Oct 2022
Response from assle on 11 Oct 2022
Thank you very much for your review

10/10 Excellent

Kohelet

Stayed 1 night in Oct 2022
Response from assle on 9 Oct 2022
thank you very much

4/10 Poor

Gary

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointing. Ambivalent staff at reception. Door lock loose and needs jiggling to open, no fridge, a/c works but only just, shower rose loose on wall, front cover fell off soap dispenser first time used, bed light flashes and overall fittings quite old. Booked for 2 nights but left after one and booked at another hotel. Very disappointing.
Stayed 2 nights in Aug 2022
Response from assle on 5 Sept 2022
Dear Mr. GaryThank you Very much for your reviewvery sorry to have such a bad review we promise to take care of all your comments

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price, parking, location, and room size were great!
Stayed 3 nights in Aug 2022
Response from assle on 28 Aug 2022
Thank you very much Hope to see you again at our hotel

8/10 Good

Jerome

Stayed 1 night in Jul 2022
Response from assle on 28 July 2022
Thank you very much for your review

6/10 Okay

Daniel

Stayed 1 night in May 2022
Response from assle on 30 May 2022
Thank you for your review

4/10 Poor

John

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff are gruff. Inconvenient location.
Stayed 2 nights in May 2022
Response from as on 12 June 2022
thank you

10/10 Excellent

Svetlana

Stayed 3 nights in Feb 2022
Response from Assle on 27 Feb 2022
Thank You

6/10 Okay

Eitan

Business traveller
Liked: Staff & service
Disliked: Cleanliness
2021 marathon
The room was dusty. Spots on a couch. There was soap in the shower dispenser but it did not work.
Stayed 1 night in Dec 2021
Response from Assle on 15 Dec 2021
Thank you very much for your review We took your comments seriously and will take care

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice cheap place. Good accomadations for the price.
Stayed 2 nights in Jul 2021
Response from Assle on 1 Aug 2021
Thank you very much for the review

10/10 Excellent

lior

Stayed 2 nights in Jul 2021
Response from Assle on 22 Sept 2021
תודה רבה לכם על הדירוג המושלם

10/10 Excellent

Saki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from assle on 28 Feb 2021
תודה רבה על חוות הדעת המצויינת

10/10 Excellent

Yitzchok

Stayed 1 night in Feb 2021
Response from Assle on 24 Feb 2021
Thank you

8/10 Good

Dov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Small Boutique Hotel
Good Experience, nice Small Boutique Hotel, Staff was Very Kind and helpful. The hotel is very close To Tiberias center an the Kineret Sea. The hotel is very clean, Room Was nicely New Redesigned. Very large, comfortable with a nice terrace Swimming pool view. We would like to visit again.
Stayed 1 night in Nov 2020
Response from assle on 22 Nov 2020
Dear Dov Thank you very much for you positive review We will be happy to see you again at our hotel

8/10 Good

Amit

Stayed 5 nights in Aug 2020
Response from assle on 3 Sept 2020
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
clean room and shower.nice little balcony, private parking
Stayed 1 night in Jul 2020
Response from assle on 2 Aug 2020
Thank you Very much

8/10 Good

allan

Stayed 2 nights in Jun 2020
Response from assle on 5 July 2020
Thank you very much for your review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Reasonable price. Clean rooms. Excellent Israeli breakast.
Stayed 1 night in Nov 2019
Response from assle on 28 Nov 2019
Dear Thank you very much for your positive review hope to see you again at our hotel Best regards Assle Omar Sales Manager

10/10 Excellent

Elana

Stayed 1 night in Nov 2019
Response from assle on 7 June 2020
Thank you

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from assle on 14 Nov 2019
dear Mr David Thank you for your review

8/10 Good

Donna

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The bedrooms were clean but the overall property needed some work. Breakfast was satisfying.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019
Response from assle on 23 Aug 2019
Thank you Very much for your review

4/10 Poor

AN

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location was fine. Staff were pleasant. Air conditioning unit worked well. Breakfast was disappointing with some of the foods cold (when they should be warm) and stale. Hot water kettle in the room worked only if you unplugged the refrigerator. Towels were sparse and very thin and old. Water from the shower leaked onto the bathroom floor. There were no soap/shampoo in the bathroom. When I asked they gave us about 8 bottles of shampoo and shower gel which we ended up using for hand washing in the sink. That was fine but a little weird. I’m not sure if they ran out of soap for the sink. For some reason they gave us the wheelchair accessible room even though we didn’t need it. Pool closed too early, at 7pm.
Stayed 2 nights in Jun 2019
Response from assle on 23 June 2019
Dear Thank you very much for your review we took your comments seriously regarding the pool the pool close at 7pm as after this hour it's dark

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from assle on 13 June 2019
Thank you Sir for your review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended Great food and breakfast included Buffet style with a great selection of foods Super clean Good supply of hot water Friendly staff Great location
Stayed 1 night in May 2019
Response from assle on 16 May 2019
Dear Elizabeth Thank you Very Much for you excellent review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were old and not refurbished
Stayed 2 nights in Apr 2019
Response from ass on 22 Apr 2019
thank you for your review your comment have been transferred to the hotel management to be taken care

4/10 Poor

Leah

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
לא אחזור למלון הזה.
Stayed 1 night in Mar 2019
Response from assle on 22 Mar 2019
שלום לך אדוני הצטערתי לשמוע אבל אותה לך מאד אם תוכל לתת לי ההסיבות ע"מ שנטפל תודה

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
A pleasant hotel with delicious and varied food and the wonderful staff gave us a great time in the place
Stayed 1 night in Feb 2019
Response from assle on 9 Mar 2019
Thank you very much for your review Hope to see again at our hotel Best regards Assle Omar Reservation & Sales Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018
Response from assle on 23 Apr 2019
thank you

8/10 Good

Yosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Assle on 23 Apr 2019
Thank You

10/10 Excellent

MARCIANO

the room beautiful and spacious, very warm staff
Stayed 1 night in Aug 2018
Response from Assle on 23 Apr 2019
Thank You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel - staying here again soon.
Beautiful hotel and excellent staff. Very clean rooms with modern decor. Dining area is very nice with a good selection of food. We had a lovely balcony overlooking the pool. Outdoor swimming pool is great. We will definitely be staying here again when we next visit Tiberias.
Stayed 2 nights in Jul 2018
Response from Yaya on 15 July 2018
Thank you! Looking forward having you with us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018
Response from Yaya on 15 July 2018
Thank you!

6/10 Okay

Verified traveller

Liked: Staff & service
Motel 6
Good breakfast great customer service, and fair price, the Hotel is a bit old to my taste, mainly the bathroom. I haven’t spent much time in other hotels in Tiberias so it’s hard to compare. If I need a place to stay next time I’m in the area, I will probably try something different
Stayed 1 night in Jun 2018
Response from Yaya on 15 July 2018
Thank you for the feedback! We are doing our best to improve our facilities every day and I'm sure that we can fix your impression next time if we will get the chance!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place Love the upgrades that were sone Just wished therw was sime english news on tv
Response from Assle on 23 Apr 2019
Thank You

10/10 Excellent

Matiss, Riga Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast
Good hotel for good price. Staff was willing to find solution for our situation with mis booking. Very good breakfast.
Stayed 1 night in Nov 2017
Response from Assle on 23 Apr 2019
Thank You

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the listing says free wifi in rooms, it would only work in the lobby. Bathroom could use a good deep cleaning. Room was large and comfortable and breakfast was fantastic!
Stayed 1 night in Aug 2017
Response from assle on 23 Apr 2019
thank ypu