Tianmu Holidays from AU$583

The staff were very courteous and polite and they helped me when I had questions or concerns. I was well pleased with their service and kindness. To anyone not familiar with the area, particularly westerners like myself, the hotel may appear to be in a dangerous location and it is a little tricky to find the entrance but it was not the case and eventually felt and realized it was safe and the food vendors cooked some tasty meals! I would recommend staying here to anyone and will come back again if I come back to Taiwan. Thank you staff members for your hospitality and kindness. Sincerely, Robbie

The aqua therapy pool was great, although a few jets were not working. I used it every morning. Everything was very clean, but there was a slightly odd chemical cleaner smell in spots, including. It was strongly present at the entrance and slightly present in my room. The hot spring tubs in every room are very nice and spacious, but the ventilation in the tub room is not very good, which made it a little hard to stay in the tub for long. The free breakfast food was mostly average. I really liked the complimentary fresh fruit provided in my room every day. They also provided a daily assortment of complimentary small desserts and beverages. The staff need some additional training. They were very friendly and helpful, but inadvertently rude at times. They would be speaking English just fine to me, but if my Mandarin-speaking friend walked up to us, they would stop talking to me in the middle of the conversation, start speaking Mandarin, and expect my friend to translate even though we were not staying in the same room. Only one young man who worked in the swimming pool area did not do this, so he stood out as exceptional staff. It is within 10-15 minute walking distance of shops, restaurants, and the MRT, but you do have to walk up/down stairs or hills. So neither exceptionally convenient or inconvenient. Overall, it was acceptably good value and I would definitely consider staying there again for the same price (which was about half of the Grand View Resort).

Hotel is super clean and well located. Walking distance to the local features and food spot. Staff were very friendly. Joyce was very friendly, and thoughtful. My wife wasn’t feeling well, she take a special trip to visit her and brought her drinks to see how she was doing. Can’t express the gratitude, and detail to attention all staff committed too.

We had a nice stay at Cozzi. It is a great hotel for family vacation, nice clean king size beds. Staff was very helpful and efficient when arranging a ride for us to go to the airport. The shopping center downstairs and the outlet mall nearby are definitely a plus. Will stay there again!

Room and amenities were top notch. I would definitely stay here again.