Thuận Hòa Hotels, Hue

"Excellent "

"My room had city view. Although the front desk told us the sauna and steam room were complimentary during our stay, the staff at the spa told us it’s $200,000. It would be better if their communication with each other was better. "

"it was a very beautiful property, well mentained and great staff"

"The room we were given was quite old and not well maintained. The bathtub/shower was very uncomfortable and didn't seem hygienic at all. The bathroom door didn't close properly. Overall, it lacked aesthetic appeal and the room was not romantic at all. It's a shame, because the staff are very friendly and knowledgeable, and you can see that they are aiming to be a nice establishment, but they still have a long way to go."

"good "

"The building is a bit old, and there was a water leak from the pipe under the sink, but when we reported it, the staff responded immediately and fixed it. The location is very convenient—within walking distance of the lively parts of town, yet quiet and peaceful. All of the staff were extremely friendly and kind. They also helped arrange a tour for us, even though we asked quite late in the evening, and they managed to organize it the same day. The evening before the final morning, we told them that we would be leaving earlier than the breakfast hours. When we checked out, they kindly prepared breakfast packs for each of us, including salad, a boiled egg, sausage, bread, butter, jam, a pastry, a banana, and a bottle of water. We are truly grateful for their kindness and hospitality. Thank you very much."

"Van Duc made our trip exceptional!!! He booked all our activities, was friendly knowledgeable and gave great recommendation's for places to eat and things to do/see. We have been to Vietnam 4 times now and he is by far the best help in a hotel/resort we have ever had "

"We had an excellent 2 night stay at the Magnolia Boutique Hotel. The staff were very friendly, the breakfast was delicious and the lobby was beautiful. There are some restaurants around the hotel so we found our room a bit noisy at night, but nothing a pair of ear plugs couldn’t solve."

"Here is my honest opinion about Ancient Hue Garden House. It is immaculate. The staff are incredibly welcoming, the grounds are beautiful, the free foot massage was amazing. I have only one complaint. If you are fine with waiting, you will be waiting awhile, as the staff lack the ability to communicate efficiently with each other and they are a shade slow. From ordering a drink, to ordering an extra towel, you will be waiting awhile. If you are fine with the slow and tranquil pace this place offers, you will love it. For me, a tad too slow to meet my every need, and trust me, they will meet your every need. It's beautiful, and cannot be beat for kindness, beauty and genuine care for their guests. I would highly recommend this place to anyone, just to understand that things move at a slightly slower pace. It doesn't detract from the place itself and if anything, works to slow you down, take things at a more reasonable speed and to help you learn to enjoy the moment. I wish I had booked a longer stay. "