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Reviews of The River Inn

2 out of 5
The River Inn
45176 Sierra Drive, Three Rivers, CA

Reviews

6.4
Rating 10 - Excellent. 140 out of 774 reviews" "
Rating 8 - Good. 196 out of 774 reviews" "
Rating 6 - Okay. 172 out of 774 reviews" "
Rating 4 - Poor. 140 out of 774 reviews" "
Rating 2 - Terrible. 126 out of 774 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Govinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Pauline

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Thank you very much for having us it was what we can expect for a motel but I am very happy we had the occasion to have a little apartment
Stayed 1 night in May 2024

4/10 Poor

Sebastian

Stayed 1 night in May 2024

10/10 Excellent

Nhuong

Travelled with group
Liked: Property conditions & facilities
A nice place to rest before the trip to Sequoia National Park.
Stayed 1 night in May 2024

2/10 Terrible

Oksana

Stayed 1 night in May 2024

4/10 Poor

Kimberly

Travelled with partner
It was really old. The room was cleaned but smelled like mildew. The air conditioner tried but was too old to work well.
Stayed 1 night in Apr 2024

2/10 Terrible

DANIEL

I showed up and no one was there to be found it was a ghost hotel. No phone number nothing to contact them I had to go and book somewhere else
Stayed 1 night in May 2024

8/10 Good

Darshan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was well maintained and location was really beautiful.
Stayed 1 night in Apr 2024

8/10 Good

Mitesh

Disliked: Staff & service, amenities
Staff was very unfriendly and the rooms were not clean but the location is close to Sequoia Park
Stayed 1 night in Apr 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very unique place and the setting is peaceful.
Stayed 2 nights in Apr 2024

8/10 Good

Shirley

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel is old, but quaint and the location is quite and beautiful scenery. The fact the hotel has minimal staff was the problem. We stayed 3 nights and had to take out our own trash and never got clean linens. Most of the time we were there we saw no staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Monty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly.
Stayed 2 nights in Apr 2024

8/10 Good

Rosalinda Lemy

Travelled with family, Travelled with group
Easy to check in and check out
Stayed 1 night in Apr 2024

4/10 Poor

Uriel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Make sure when staying here, think about cabin, or outdoor camping like. A very low standard travel property/hotel. The sheets need to me washed better, or replaced completely. I travel a lot to places and I stay in budget friendly areas, yet not to the standards of cleanliness. A proper maintenance system (schedule) will do wonders for this hidden gem.
Stayed 1 night in Apr 2024

10/10 Excellent

Minjee

Stayed 1 night in Apr 2024

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Trash in the front yard, shower was horrible with mold, water would not get warm in the shower
Stayed 1 night in Apr 2024

6/10 Okay

Jung

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
This spot is fine for the price conscious solo traveler or group of hikers/backpackers who just need a place to crash on their way into or out of Sequoia. It’s certainly one of the closest spots to the park entrance (a few miles away from more of the town restaurants/shops), but the rooms are old and carpeting leaves a lot to be desired. The shower also took 3 minutes to heat up, which forced me to start taking a cold shower, thinking heat wasn’t an option. That said, I slept great, probably because I was so exhausted. I was charged $5 more than the invoice from the 3rd party booking site - I had seen a review mentioning this, so it didn’t come as a shock. So if you’re okay with all that, the River Inn is fine. *Also, I’m not sure if it’s a violation of California law, but my room did not have a smoke detector - it looked like the wire was cut and it was removed. I’m not sure if there were any along the outside of the building either.
Stayed 1 night in Apr 2024

6/10 Okay

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is old, outdated and in need of upgrades and serious cleaning. Only 1 light working above bathroom sink. Bugs and dirt collected in light fixtures. Shower dirty, gross and disgusting. Trash spread all over yard next to building perhaps from an animal but no one cares to clean it up. Looks terrible. Never saw any cleaning/maid staff or office staff except for the time we checked in and she leaves at 9pm. I even asked if she would be there the next morning and she said no. No staff on property. Not the worst place ever but definitely not the best. A serious cleaning would make a big improvement. Close to the park entrance which is convenient.
Stayed 2 nights in Apr 2024

8/10 Good

AZAEL

Stayed 1 night in Apr 2024

2/10 Terrible

Brian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible establishment. Nobody was there to check us in until after an hour of waiting. Once we got checked in, I noticed hair in all the bed sheets and mouse poop everywhere. In addition the bathroom was filthy, mold everywhere and toilets were not clean at all. And to top everything off, after opening the room for me the office attendant gave me the wrong key, so when we got back to the room we couldn’t get in. We tried calling every number 20 times and sending text messages since they don’t have a voicemail. Long story short I ended up sleeping in the car and almost froze to death. I am still waiting for the owner to answer my calls as I’m trying to get a refund since I never got to stay in there.
Stayed 1 night in Apr 2024
Response from front desk on 9 Apr 2024
our office opens at 3 pm how did you get in room if you were given wrong key all your stuff was in room

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night. Booked 2 rooms. Both rooms were dusty, smelled weird, the pillows and bed sheets smelled even more weird. I felt itchy all night. Restrooms were not so good. Room TVs had no volume. Lights & WIFI were not working after 9pm which I thought was weird, as if they turned the power off or something. Mini fridges had trash from the last renters. Lady in the office and the cleaning lady were rude.

10/10 Excellent

Lizbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location, considering it was very close to the park. It was very quiet and made for a pleasant atmosphere and there was plenty of room for parking. We truly enjoyed our stay, and would definitely like to come back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean beautiful spot. The only thing was i wanted to reserve the room another day but no one was in the office.
Stayed 1 night in Mar 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was filthy. There was condoms underneath the bed. There was spiderwebs behind the piano. The dishes were What there was of them, the carpet was filthy. The bathrooms were nasty They will shampoos and conditioners that they leave were half empty as if they left them from the previous guest. They had a they will shampoos and conditioners that they leave were half empty as if they left them from the previous guest. They had a regular size coffee pot with a miniature size coffee Kettle in it, this is not someplace. I recommend had we not paid in advance. We would not have stayed considering there at the bottom of the sequoias. You would think they would put the money into the house because the location is awesome and housekeeping, stole our iPad and tried to say they didn’t come into the room, which we know they did because we had clean towels in there.
Stayed 1 night in Mar 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty. The carpets were stained. The housekeeping stole our iPad when we went up to the mountains. then when we asked management about it, they acted like we were lying
Stayed 2 nights in Mar 2024

4/10 Poor

Teri

Disliked: Amenities, property conditions & facilities
The River Inn is very run down!! Hot water took 5 minutes and was never actually hot, found someones business card in the bed when i pulled back the covers, ice machine hasnt worked in years from the look of it....list goes on. Sad to say but this place is a total dive!
Stayed 2 nights in Mar 2024

8/10 Good

Alka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Zachary

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
A lot of dead bugs and a live lizard in the room.
Stayed 1 night in Feb 2024
Response from front desk on 6 Mar 2024
Thank you for your input, We moved you to a new room, I checked the beds, we have no bugs,

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from front desk on 6 Mar 2024
Thank you

4/10 Poor

Jan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Miserly.. booked in for two people for two nights, only saw the owner on check in to take payment. Tepid water temp, blanket covered half the bed, ONE takeaway cup with only, enough milk/sugar for one day only, no servicing of room, no instructions for tv (3 remotes). Not care. Also overcharged from original reservation quote. Sad property indeed
Stayed 2 nights in Jan 2024
Response from front desk on 6 Mar 2024
We enjoyed having you as our guest.. The front office is open until 9m please next time let us no right away so we can meet your needs.

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE DONT STAY HERE! We made a reservation on Expedia and when we got the keys for enter in the room and the room it’s very dirty and nasty! It’s don’t cleaned and this is a health situation, that’s not fair a business offer a room for rent and don’t do the minimum! The lady staff on office don’t want made the refund to us and think that’s the fair, feel like a trap! That’s a joke, DONT COME HERE!
Stayed 1 night in Jan 2024
Response from front desk on 6 Mar 2024
We enjoyed having you here. Please next time let us no right away. We can send a maid right away, to change your bedding and sheets, a new fresh clean. Our office is open until 3pm to 9pm. Thank you

10/10 Excellent

Brenda

Stayed 1 night in Jan 2024

6/10 Okay

Jigneshkumar

Disliked: Staff & service, property conditions & facilities
Average rating
Stayed 1 night in Jan 2024

2/10 Terrible

Laszlo

I booked the rooms by mistake for January, instead of March on Expedia.com. Noticed the issue about 2 minutes after making the reservation. Called Expedia immediately. Waited two days for Expedia to tell me the special team could not reach the property. Called the property and they told me that only Expedia can do anything. It sounds like a scam if I cannot cancel a booking within 5 minutes when making a mistake. Lesson learned...
Stayed 2 nights in Jan 2024

4/10 Poor

David, Belo Horizonte

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Amira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was gross. There was a sticky spill on the table that had not been cleaned up, and a previous guests socks were still in the bedroom.
Stayed 1 night in Jan 2024

6/10 Okay

Marco

Stayed 1 night in Jan 2024

6/10 Okay

Joni-Rene'

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the park was very convenient.
Stayed 2 nights in Jan 2024

6/10 Okay

VICTORIIA

Stayed 1 night in Jan 2024

4/10 Poor

Gexin

Travelled with family
Liked: Amenities
Disliked: Staff & service
When Check in, noticed the TV doesn't work. Even reported this to the office, no one come to fix it. On another hand, there is no drink water provided. Night is quiet.
Stayed 1 night in Jan 2024

10/10 Excellent

vladimiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old fashioned motel with few rooms. Cozy old style. We love it. Convenient, 2 minutes from maintenance to Sequoia National Park. Maria at front desk was very friendly. Don’t expect luxury but this place is a hidden gem.
Stayed 1 night in Dec 2023

10/10 Excellent

Rostislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Oscar

No hot water or warm water for the matter for the first morning and couldn't get a shower and the tv's volume was off with closed captions and only one channel
Stayed 2 nights in Dec 2023
Response from front desk on 6 Mar 2024
We enjoyed having you as our guest. Please next time let us no right away so we can meet all your needs.

6/10 Okay

LUZ

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

2/10 Terrible

Zhenyu

Stayed 3 nights in Dec 2023

2/10 Terrible

raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mehmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and serenity
Jamshit at the frontdesk was wonderful. Gave us good advice to experience the Sequoia National Park. The room was clean and comfortable. The surroundings were serene. We slept to the sound of nearby creek.
Stayed 1 night in Dec 2023