Top Hotels Near Thoovanam Waterfalls in Devikolam from AU$21

"Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. "

"The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407 which they still haven’t done. "

"Too much perfume "

"Very nice, modern hotel with clean and comfortable rooms. The staff were excellent, courteous, and made the stay feel welcoming. Overall, it was a very pleasant stay. The only area for improvement was noise, as there was a low humming sound from the bathroom ceiling and corridor noise could carry into the room at times. With a bit more attention to soundproofing, the guest experience would be even better."

"Beautiful hotel in a stunning setting with friendly management and staff"

"Stunning property and amazing staff!"

"This is NOT in Munnar town centre. The map is WRONG. It is actually 12km (35 mins) south of Munnar. Place is peaceful. It is 20 minutes walk from the nearest place to eat. It was freezing cold at night... as in wearing 5 layers of clothing cold. The smallest cabin would be v tight for 2 people. The walk up to the cabin from the carpark is crazy steep. Might be challenging for people with mobility issues"

"Staff is good"

"Hotel is excellent, views are spectacular and staff are wonderful people. They go above and beyond. I've deducted 1 star because the hotel rooms are not wind-tight and have no permanent heating, despite being in a cold location. Hotel owners, please fix this!"