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"Wonderful property. World class."

"Great service "

"Very bad area, unless you want to stay locked in your room the entire time, then don’t book here, it’s not safe, staff not helpful. I got locked in the bathroom in the lobby and was crying and afraid. The hotel is in a Somali only neighborhood so nothing like the real Nairobi. "

"Very clean rooms and lovely staff, the driver that picked us from Airport was amazing. Thanks All"

"Lovely hotel and staff, food is"

"Overall, this is a great hotel and we really enjoyed our stay. The breakfast was excellent, and the staff were all very friendly and welcoming. The only downside was the pool area, which had limited seating—just four loungers by the pool and a few extra chairs downstairs near the bar. Service could also be improved. When we had issues with our room (such as hot water and lighting problems), it took over an hour for someone to come, even after being told help was coming right away. Simple requests, like extra water bottles, also took longer than expected."

"The stsy was good but the Sauna should be free. Its shown as the booking has a sauna. "