Spa Hotels & Resorts in The Woodlands from AU$282

"The property was under construction. The housekeeping was not cleaning up after the construction crew. Whitney the night receptionist did not notify us that the elevator from the second floor to the third floor that was operating. However, when we got to the elevator, it had a sign that said use the elevator to the second floor and then walk to the third floor. We are handicapped. When we went to ask the receptionist about it she said oh you can use the elevator. Ignore the sign. So because she was too lazy to remove the sign she was making people walk from the second floor up the stairs to the third floor."

"Room was not clean, coffee machine was dirty, bathroom was not clean, refrigerator was not in good condition, gum was on the headboard and I did't enjoy my stay at all. Couldn't wait to leave. "

"Very pretty location and nice rooms with balconies. Had a room overlooking the lake. But too many kids in the pool. Would be great if they had an adult only pool."

"First night lights went out for 1 hour and 30 minutes they sent texts that directed people to the wrong floor for free coffee that had grinds all in it. Terrible room had no trash cans and one face towels. Had to call for towels and it took 20 -30 minutes for someone to come up and bring them "

"Outstandingness: 3 minute subway ride to and from terminals. Check in was very understaffed and took too long. Staff was efficient though. Fairly dated hotel and small sundries shop which was not useful due to the long line to check in. Expensive due to location but worth it for convenience."

"Room was clean Didn’t visit other areas "

"Will be back, only 1 thing the smell on the carpeted hallway on the 2nd floor smells like molds "