Family Hotels & Resorts in The Pines from AU$163

"Good"

"Fireplace didn't have information on how to use and where to get logs needed for use. It would be nice to have a garbage disposal "

"My daughter and family had an excellent experience. The whole stay was great and the staff went out of their way to make them feel welcome and comfortable, they were also very gracious with our 1 yr old grandson. That made me very grateful and happy. My daughter had a great Mother' Day Experience! Thank you!"

"Beautiful "

"great.. loved hot tub very nice staff"

"Room was horrible. When we arrived there were 3 light bulbs that were out and the toilet seat was broken. Our friends had a large bug crawling up their wall. No elevator. I’m handicap and found it very hard to climb the stairs. You should take them off your list. "

"This property was quite disappointing. The moment we stepped into the room, we were greeted by a pungent smell of mildew and mold. It was evident that bed bugs were present, as the sheets were stained and both the linens and towels were unwashed and crumpled. There was hair and dust scattered everywhere, and the photos online didn't accurately represent the standard room—it resembled a cheap motel setup. The pool was in disrepair and obviously hadn't been used in ages. It was so neglected that no one was available at the front desk for check-in; we had to call for assistance. Strangely enough, when we inspected the room, we noticed the owner was busy powerlifting his car right outside the rooms. When we decided we couldn’t stay the night, he showed little concern for our discomfort. This place feels like a money trap with no regard for guest wellbeing. I highly recommend looking elsewhere for accommodations! We will be contesting a refund. "

"It was a lovely property. But I wish I would have paid attention to their website where hours are stated for attached wine bar and restaurant. We stayed sun-wed the days the restaurant and wine bar Are Not open. Other than that, it was great."

"Convenient to many restaurants and shops, all of the staff were kind and helpful, nice continental morning breakfas"