Top Hotels Near The Boxwood Winery in The Plains from AU$255

"One of the cleanest hotels I have visited. Minor issues like bathroom fan wasn't working in our room. Otherwise, this property is exceptional the staff is very helpful and courteous."

"The airport shuttle was a bit late. Another hotel shuttle dropped me at this hotel. The room was clean and comfortable in spite of a strong, cold wind creeping through the doorjam crack. The only problem was the smoke being blown in with the cold wind. The staff was great - friendly and helpful."

"All was fine but when I arrived they charged me about $50 more than the Hotels.com quote"

"yes"

"Beautiful hotel -rooms were very spacious, pool was great, bar has nice selection and staff. We were there in March so outdoor pool etc was not open but it looked pretty with waterfalls etc.Spa was nice but very expensive. "

"Good place to stay. "

"The spa treatments are amazing. In addition, the restaurant is excellent at making simple dish extra special. I highly recommend the avocado toast from the breakfast menu."

"Good goodbye "

"I’m extremely disappointed with my experience with this Hyatt property. I booked a room for March 6 but cancelled the reservation within about an hour after learning that my international travel plans had changed due to a major disruption overseas. A Hyatt representative even sent a waiver to the front desk confirming the charge should be waived. Despite cancelling immediately and never checking in or using the room, I was still charged. When I contacted the hotel, the manager refused to review the situation and stated that because the hotel was fully booked that night, a refund would not be issued. This was very frustrating, especially given the circumstances and the waiver that had already been sent. I have since escalated the issue to Hyatt corporate and hope they will resolve it fairly. I expected better customer service and understanding from a brand like Hyatt."