Thanh Sơn Holidays from AU$626

This property is located in heart of old town, it is conveniently located. Other than that, there is not much positive to say. It is advertised as a 3 star hotel, but it's really a 2 star motel. The pictures shown on Expedia are a bit misleading. The building really worn down, and so was the room. At this price point, I expected a much better quality. Breakfast room is in another location, and the employee led us to the breakfast room while smoking with cigarette in one hand. So I walked while smelling his cigarette. I am just happy that I didn't see any bugs in my room. The best thing about my stay was that I only stayed for 1 night.

Staff were friendly and extremely helpful. Fantastic breakfast and great location in Old Quarter. Highly recommend!

The entire stay was wonderful. We had actually planned to move to a hotel across town after 4 days but decided to stay our entire trip to Hanoi there. The location is great! The breakfast was amazing and rooms beautiful but most importantly, the staff was amazing! They handle tired, grumpy travelers with a smile and finesse! A particular shout out to Louisa, Chris, Merida, and Viper at reception and bell. Also so many others; especially the restaurant. Breakfast was our favorite time! Thanks Vaneorie as well as others!

Wonderful Stay and Exceptional Service from Chloe! We had a wonderful experience at L’Hôtel du Lac Hanoi! The hotel was beautiful, the atmosphere was lovely, and the service was exceptional. A special thank you to Chloe, who went above and beyond to help me find information about a beautiful piece of traditional Vietnamese artwork I had admired during my stay. Even after our visit, she was incredibly responsive, thoughtful, and genuinely helpful in tracking down the details for me. It’s these personal touches and the willingness to go the extra mile that make a hotel truly memorable. Thank you, Chloe, and the entire team for such a lovely experience. I would highly recommend this hotel to anyone visiting Hanoi!