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Khaolak Emerald Beach Resort & Spa

Photo gallery for Khaolak Emerald Beach Resort & Spa

Featured image
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas

Overview of Khaolak Emerald Beach Resort & Spa

Khaolak Emerald Beach Resort & Spa

4 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
7/10 Moo 2 Ban Khao Lak, Ramkean, Thai Mueang, Phang Nga, 82210

Explore the area

  • Popular LocationKhao Lak Beach1 min walk
  • Popular LocationLittle White Sandy Beach3 min drive
  • Popular LocationKhao Lak North Beach3 min drive

Choose dates to view prices

About this area

Thai Mueang

Located in Khao Lak, Khaolak Emerald Beach Resort & Spa is connected to a shopping centre. The area's natural beauty can be seen at Khao Lak Beach and Little White Sandy Beach. With scuba diving, snorkelling and boat tours nearby, you'll find plenty of adventures in the water.

What's nearby

  • Khao Lak Beach - 1 min walk
  • Little White Sandy Beach - 3 min drive
  • Khao Lak North Beach - 3 min drive
  • Sunset Beach - 5 min drive
  • Nang Thong Beach - 5 min drive

Restaurants

  • Beach Club Ocean Grills — 1 min walk
  • Langoon Restaurant — 1 min walk
  • Little Italy - 5 min drive
  • Phu Khao Lak - 5 min drive
  • Mojo - 6 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 65 min drive

About this property

Khaolak Emerald Beach Resort & Spa

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of Khaolak Emerald Beach Resort & Spa's 2 restaurants. All 350 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and electric kettles. In-room free WiFi and balconies are standard, as are plasma TVs with satellite channels.
Khaolak Emerald Beach Resort & Spa offers 350 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. 32-inch Plasma televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: THB 688 for adults and THB 344 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Kayaking
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Corner/local shop
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Thai

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Mobile key entry
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1750 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 688 for adults and THB 344 for children (approximately)
  • Airport shuttle fee: THB 2400 per vehicle (one-way, maximum occupancy 8)
  • Rollaway bed fee: THB 1750 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Khaolak Emerald Beach Resort
Khaolak Emerald Beach Resort Thai Mueang
Khaolak Emerald Beach Thai Mueang
Khaolak Emerald Thai Mueang
Khaolak Emerald & Thai Mueang
Khaolak Emerald Beach Resort & Spa Resort
Khaolak Emerald Beach Resort & Spa Thai Mueang
Khaolak Emerald Beach Resort & Spa Resort Thai Mueang

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 21 out of 86 reviews
5 - Excellent 24%
Rating 4 - Good. 30 out of 86 reviews
4 - Good 35%
Rating 3 - Okay. 26 out of 86 reviews
3 - Okay 30%
Rating 2 - Poor. 4 out of 86 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 86 reviews
1 - Terrible 6%

3.8/5

Cleanliness

3.8/5

Staff & service

4.4/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Family hotel that needs some improvement
This is a FAMILY hotel. The kids pool is amazing, but if you don't have kids, I wouldn't recommend this hotel. Pros: Wonderful being on the water! Could walk to convenience stores, a few restaurants and bars. Decorations - the hotel really decorate for Valentine's Day. The elaborate decorations surprised us. There are multiple pools and the grounds are nice. Cons: The bed was lumpy and not comfortable. Our door had a crack where people could peek in. Our friends who booked two rooms did not have that same issue. The hotel staff was unable to refund our friends 250THB, after he talked with 4 different people. That's pretty silly. The happy hour drinks are all sugar and not very strong.
Stayed 2 nights in Feb 2020

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel we have ever stayed at. This hotel claims there are a 4 star hotel but it’s not. It’s a 2,5 star hotel and that says it all!
Stayed 21 nights in Jan 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Easter Family Holiday
Stayed at the Khao Lak Emerald Beach Resort for 14 nights over the school holidays with my wife and two kids aged 2 and 5. We had a fantastic time at the resort our room was great and perfect for the 4 of us. Nice aircon thank god :-) It’s located directly on the beach so you can choose between the pool or the beach :-) we also took walks up the beach to visit other small beach shacks. The kids pool was great with a water slide and lots of shallow areas for my youngest to play safely in. Buffet breakfast each morning was good with lots to choose from and a fresh egg station :-) The only suggestion I would make is the the kids club could have more suitable hours so you can leave your children for a while as it is currently we could not make use of it which was a shame. All in all fantastic holiday and for sure we will be back to Khao Lak
Stayed 14 nights in Apr 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like how dirty the pool was on the sea front.
Stayed 5 nights in Apr 2019

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much smoking in public areas and restaurants at the hotel. Room cleaning service was very slow. Asked to be cleaned at 08:30, when we came back from the whole morning until 2:30 - they've just started to clean the room.
Stayed 3 nights in Apr 2019