2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 104 reviews" "
Rating 8 - Good. 26 out of 104 reviews" "
Rating 6 - Okay. 8 out of 104 reviews" "
Rating 4 - Poor. 3 out of 104 reviews" "
Rating 2 - Terrible. 5 out of 104 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Annita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a stunning quiet environment that gave us lots of options for quiet time snd active times. Great for family. Loved that we were able to also see locals fishing and be close enough to visit local food shopping markets. Bus service to Khao lak was helpful.beautiful, friendly and kind staff
Stayed 9 nights in Jun 2023

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Overall super, one little neg.
We are travelling around Thailand and this place was so far the most impressive package. We booked for one night at first and ended up extending at the frontdesk for another 3 nights. One upsetting negative: my phone charging cable had been swapped to an old, non-working one somehow while in the room, which I only realized when I arrived at the next hotel. Oh well, have to go out and buy a new one. Overall
Stayed 1 night in Dec 2021

8/10 Good

Henricus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall ok.
Nice resort, clean and great rooms. Staff (restaurant, etc) a bit slow, in the evening food takes ages. There is also a nice beach along the road.
Stayed 3 nights in Dec 2021

10/10 Excellent

N J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, Enjoyable Stay
Very good check-in service, the room we booked was not available, so they allowed us to view and choose an alternative room including room upgrades. The resort looked very clean and new, good finish quality, good architectural features. Nice swimming pool and close to a beach.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
It is quite risky to stay at this hotel during Covid-19 since the hotel doesn't have policy to have their staff wearing mask while they have to have pretty close connection with Thai and overseas guests. However, after seeing the staffs at the dining chit-chatting over at the food station (especially at the live station) which could possibly be the disease spreader, I decided to make a complaint concerning dining hygiene. The next day, after the complaint, I could see the improvement since most of the staff were wearing mask and be more aware about the situation.
Stayed 3 nights in Mar 2020

2/10 Terrible

Remi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Kliama Management on 14 Mar 2020
Dear Remi, Thank you very much for your feedback. We will try our best to lift our service & facility standard. We hope you come back and see our improvement. Kind regards, Kalima Management

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort, nice and clean . Staff were really helpful .
Stayed 1 night in Feb 2020
Response from Kalima Management on 22 Feb 2020
Dear valued guest, Thank you very much for your recent stay at Kalima Resort & Villas Khao Lak. We appreciated your comment. All of us at Kalima are delighted to know that you had a wonderful time with us. Your kindness compliments has been passed to our team and we all look forwards to welcome you back here again soon. Kinds regards Kalima Management

6/10 Okay

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally very good. Food was below average apart from breakfast which was good.
Stayed 4 nights in Dec 2019
Response from Kalima Management on 14 Feb 2020
Dear Aon, Thank you very much for taking you time sharing your recent experience with us. We regret to read that you our food wasn't up to your satisfaction. We will discuss the topic mentioned with our kitchen team to improve in future. Thank you for bringing this to our attention. We hope to welcoming you back in future. Best regards Kalima Management

10/10 Excellent

Matan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Kalima Management on 14 Feb 2020
Dear Matan, First of all I'd like to take this opportunity to say " Thank you very much " for the perfect score. All of us look forward to welcoming you back here again soon. Best regards Kalima Management

8/10 Good

Peter

Liked: Staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I would say it was a wonderful stay. Without a thing to complain about.... which says a lot for the professionalism of the management... great work Kalima👍👍.... yes. The rooms over looking the main swimming pool are the best... as against the ones far far away near the artificial beach...
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

Assaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Alona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid!
Me and my family truly enjoy our stay! The room is big and clean, and the bed is super comfy. We not just like our rooms but as well as the facilities and environment! We didn't expect we can access to the public beach and the beach is lovely. You can also borrow a canoe for free for one hour and canoe around the hotel! The staffs were friendly and helpful. The food they offered were in high standard but not expensive. Our family will definitely come back for holiday again!
Stayed 2 nights in Aug 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new resort
Overall a really great place - brand new, clean and well designed. It’s about a 10-15 minute ride from town - they run shuttles and we also found it easy to take cabs. Service overall was good although there was some confusion on our last day regarding check out time which was a bit annoying. I would stay again.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic! Girls at the Kid's Club (Jang and Rim), were very nice and our daughter Maia absolutely loved them. Staff in restaurant at Breakfast service were also amazing, always smiling, welcoming and attentive (Ae, Jefrey and a lady, wh'os name unfortunately I don't remember), made our stay special. loved the Spa
Stayed 14 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very quiet place, absolutely beautiful. The staff is amazing, very welcoming and nice. The pool are everywhere and it bringss such a peaceful atmosphere.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2019

10/10 Excellent

Sunaad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is new and the staff was absolutely sweet - since the type of rooms were booked our, we got upgraded to a better room with a private pool in the room. The food for breakfast was great with a wide spread - vegetarian friendly
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Staff are not professional , room is not ready for guest (tv. Is unuseable)
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good new resort with good service. I will stay there again next time.
Stayed 1 night in Jan 2019
Response from bum on 31 Jan 2019
Dear Khun Anonymous, Greeting from kalima resort & Villas Khao Lak. Thank you so much for choose to stay with us and we are pleased to see you again on the next trip. Thank you so much and look to see you soon. Best Regards, Supaporn Chuenet (bum) Reservation officer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly resort with beautiful beach access. Very large and clean room.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort! i will stay there later. I strongly recommend.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Do NOT get a massage unless you want to be assaulted by the masseuse. Despite looking like a professional spa, the masseuse took it upon herself to massage my breasts and repeatedly remove the towel from them throughout the massage. When I complained to the manager, he told me that this was the spa's normal procedure and refused to refund the massage. Such conduct was wholly unprofessional and unwelcome. Otherwise, the resort is pretty, but know that is it not actually on the beach - the "beach" area was some imported sand next to a stinky canal. Additionally, the staff is completely untrained and unable to assist with basic requests. The restaurant staff did not understand enough English to take an order from the menu, and the front desk staff wasn't able to discuss a late check out. Given the manager's response to the problematic massage, it seems like management does not care to improve the service issues. Avoid at all costs.
Stayed 2 nights in Dec 2018
Response from Alex K. on 10 Jan 2019
Dear Valued guest, I strongly believe the oil was about poor communication from my staff, failed to read the body language, your reaction. To apology for this issue 20% discount was offered and accepted. not all staff speak good English which we admitted and we working on this. Lastly, our the location yes we are not right on the beach but what separate us from being on the beach is just 10 meters canal, where fresh and sea water joint. very clear and clean water. I am not quite sure how you can get that smell. Your comment is very important to us, thank you very much for the feedback. Kind regards, Alex Korsman General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is set in a beautiful location but doesn't provide the service you would expect from a 5 star resort
Stayed 4 nights in Dec 2018
Response from A Supaporn on 10 Jan 2019
Thank you for your feedback. We will work harder and improve our services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s loke another home, very comfortable and privacy. Good for family. There are many activities in the resort amazing restaurant and food. Really love it and will definately back again.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Bad experience here. Staff knocked my room door badly loud while my family was deeply sleeping. I asked for their reaponsibility ( i talked to khun Pu at check-in counter) she said she will ask her GM, but one night pass with no responsibility from any GM. Food here is bad taste. Beach bar staffs are not professional , they also worked very loudly that made bad atmosphere. I can tell I hate here. This is my only vacation of a year, but see what I get!!!
Stayed 2 nights in Dec 2018

10/10 Excellent

ju yeon

Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

6/10 Okay

leïla

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Un bel hotel mais sans plus.
Un bel hotel doté d’une magnifique piscine. La chambre est grande et belle mais manque cruellement de propreté (boite de condoms retrouvée et traces de dentifrice sur le miroir). De nombreux moustiques et un restaurant cher qui ne sert pas specialement une bonne cuisine. Allez au bout de la rue a gauche pour un endroit bien plus sympa !
Stayed 3 nights in Feb 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Dec 2021

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyxigt och fräscht och vackert
Stayed 1 night in Dec 2021

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dejligt hotel - god service - smukke omgivelser.
Stayed 4 nights in Feb 2020

4/10 Poor

Katrin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Schöne Anlage- Strand sehr eingeschränkt nutzbar
Die Villa war sehr schön. Für 5* ist der Service enttäuschend- Frühstück alles Selbstbedienung (auch Kaffee), Säfte aus den Automaten! Der Strand ist nur zu bestimmten Zeiten über eine Plastebrücke erreichbar und darf nur eine kurze Strecke benutzt werden- dann ist Militärgebiet.Die Sauberkeit und die Anlage sind ok- wem es gefällt einen Urlaub am Pool zu verbringen. Keine Liegen am Strand- nur Matten bzw. Sitzsack. Transfer zum nächsten Ort über Hotelshuttle möglich- allerdings passen immer nur 20-25 Pers. rein- deshalb immer reservieren!!
Stayed 15 nights in Feb 2020
Response from Kalima Management on 13 Mar 2020
Sehr geehrte Katrin, vielen Dank fuer Ihren Besuch und das Feedback. Wir bereuen sehr zu hoeren, dass wir Ihre Erwartungen nicht erfuellen konnten. Schade, dass Ihnen unser Fruehstueck nicht geschmeckt hat. Wir werden ihr Kommentar bezueglich der Saefte mit unserem Food & Beverage Manager teilen und besprechen, was wir tun können, um unsere Qualität zu verbessern. Leider ist es nicht gestattet, am 3km langen oeffentlichen Strand Sonnenliegen und Sonnenschirme aufzustellen. Dies wird streng von Mitarbeitern der Polizei, der Armee und des Nationalparks kontrolliert. Nochmals vielen Dank für die Kommentare und wir hoffen, dass wir die Moeglichkeit bekommen Sie ein weiteres mal im Kalima begruessen zu duerfen und Sie von unseren Qualitaeten ueberzeugen koennen. Mit freundlichen Gruessen, Kalima Management

8/10 Good

Anastasia, Kassel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Die Unterkunft ist traumhaft schön, also genau wie auf den Fotos wenn nicht noch besser. Anlage ist übersichtlich und ruhig, zum entspannen genau richtig. Man kann entweder entspannt auf den Fluss schauen und sonnen oder am Strand. Wir hatten ein Zimmer mit eigenem Pool und können es jedem empfehlen :) Die Zimmer sind groß und sehr schön, mit ganz viel Holz. Wirklich Traumhaft. Wir wollten da garnicht mehr weg. Und werden auf jeden Fall nochmal wiederkommen. Das Personal ist sehr freundlich und Anliegen und Wünsche werden schnellstens erfühlt und bearbeitet. Das Personal an der Rezeption spricht sehr gutes Englisch und auch auf Deutsch konnte man sich verständigen. Das einzige was wir etwas bemängelt haben war die Sauberkeit aber auch nur Kleinigkeiten. Spiegel und Fenster waren zwar geputzt aber eher geschmiert und auch mal in den Ecken lag was. (Wäre vllt garnicht jedem aufgefallen, bin da sehr anspruchsvoll) Aber wie gesagt die Unterkunft ist ein Traum und es lohnt sich. Danke an das Team und bis zum nächsten mal.
Stayed 2 nights in Mar 2020

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell
Fantastiskt hotell! Stort område att röra sig på. Hittade alltid lediga solstolar. Härligt att höra vinden susa i Causarina-träden. Lång strand, 1,5 km lång att vandra på i stort sätt ensamma. God mat i restaurangerna. Våga gå vägen efter hotellet mot enkla fina restauranger där du äter gott med fötterna i sanden. Efter erbjuds man att få skjuts tillbaka. Hit åker jag gärna igen.
Stayed 5 nights in Feb 2020
Response from Kalima Management on 7 Mar 2020
Dear Ingrid, We are grateful that you took the time to leave us this fantastic review about your recent stay at Kalima Resort & Villas Khao Lak. We are pleased to read that you enjoyed your stay with us and hope to have the opportunity to welcome you back in the near future. Kind regards Kalima Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage ,Peripherie wunderschön,Viele ursprüngliche Restaurants am Strand 🏖 in 5 Minuten Laufweite.Bilder im Internet sind nicht geschönt
Stayed 15 nights in Feb 2020
Response from Kalima Management on 7 Mar 2020
Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, eine schöne Bewertung zu schreiben. Wir freuen uns, dass Sie Ihren Aufenthalt hier bei uns genossen haben und hoffen, Sie bald wieder begrüßen zu können. Mit freundlichen Grüßen Kalima Management

8/10 Good

kai yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good hotel
it is a relax resort 350b to the close shopping area not much people in this region, quiet nice restaurant with mini mark close by
Stayed 4 nights in Feb 2020
Response from Kalima Management on 28 Feb 2020
Dear Kai Yin On, Thank you for taking time sharing your experience at Kalima Resort & Villas Khao Lak. We are pleased to read that you have enjoyed your holiday with us. Hopefully, we will get the chance to welcome you again at Kalima Resort & Villas Khaolak. Kind regards Kalima Management

10/10 Excellent

Anssi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurios resort
5 star resort is a 5 star resort. Everything worked perfectly and the area is great. Gym, own beach, pool area, breakfast, rental bikes and kayaks were all in a brilliant shape. We stayed two nights in a pool suite. Huge, clean room with private pool. Location is a bit far if you want to move. There is no motorbike rentals nearby. The resort has a shuttle bus though if you remember to book it early enough.
Stayed 2 nights in Feb 2020
Response from Kalima Management on 18 Feb 2020
Dear Anssi, Thank you very much for your recent stay at Kalima Resort & Villas Khao Lak. We appreciated your comments sharing here. All of us at Kalima are delighted to know that you had a wonderful time with us. Your kindness compliments has been passed to our team and we all look forwards to welcoming you back here again soon. Best regards Kalima Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hôtel est tout neuf magnifique et très bien placé
Stayed 10 nights in Jan 2020
Response from Kalima Management on 14 Feb 2020
Dear valued guest, Thank you very much for your kind feedback. We are glad you enjoyed our beautiful new hotel with its unique location near the mangrove forest and beautiful natural beach. Hopefully we can welcome you back in the near future. Kind regards, Kalima Management

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très disponible, Hôtel neuf et moderne, très propre et très bien situé à 5kms de Khaolak, plage de l’hôtel correcte avec activités sportives. Salle de sport super équipée. Piscines super, petit déjeuner copieux et varié ( la musique au petit dej est à revoir et à varier...) Commerces de proximité, taxis devant la réception, salons de massage et superbe plage Poseïdon à 400m de l’hôtel et son restaurant « Lanna restaurant » à proximité avec massages sur la plage. À faire l’ile de Kaotak en scooter ou touc touc à louer depuis l’embarcadère, les îles Surin, les chutes d’eau en forêts.... Bref le paradis à tous niveaux. Top Seul bémol, notre chambre qui donnait sur le restaurant / buffet, donc bruyante ( le personnel nous a proposé suite à notre demande de changer de chambre) On conseille vivement cet Hôtel !
Stayed 10 nights in Jan 2020
Response from Kalima Management on 14 Feb 2020
Dear valued guest, Thank you very much for choosing our hotel for your holiday. We are really glad you enjoyed it and that the staff could help you. Your feedback is very important to us and other travelers. We will take immediate action and improve on points. Once again thank you very much and hope we will have a chance to welcome you again. Kind regards, Kalima Management

10/10 Excellent

KM, Kuala Lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ファミリースイートは大人２子供２(二段ベッド)に十分な広さ。2階からプールで遊ぶ子供達も見れます。プールは、回遊できる構造で楽しく、遊具のプールも小さなウォーターパークのよう感じで十分楽しめました。ビーチサイドのリバーでカヤック1時間程度無料で楽しめます。
Stayed 2 nights in Jan 2020
Response from Kalima Management on 14 Feb 2020
Dear KM Thank you very much for your excellent feedback! We are very pleased that you enjoyed your holiday with us; especially our offered activities, facilities and family room. All of us here at The Kalima Khao Lak wish you a nice time back home and we are all looking forward to see you again in your next holidays! With best regards, Kalima Management